Customer reviews of Unicorn Vape

Trust Attestation
9,5 /10
Overall rating: 9,5 out of 10
Based on 23 128 published reviews
5 19,5k 84% 4 2 429 11% 3 697 3% 2 217 1% 1 332 1%

Summary of reviews

Unicorn Vape is praised for fast delivery and shipments that arrive in good condition, with many notes about rapid shipping, secure packaging, and items arriving as described. Customers highlight a wide and competitive range of products, strong value for money, and frequent positive experiences with pricing, promotions, and dependable stock. The service is described as responsive and attentive, with multiple mentions of reliable ordering experiences, helpful support, and repeat business over years.

Reviews 1, 2 and 3 stars

Reset filters
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 16/06/2022
Hello, fast and efficient delivery, however the package was complete but opened in two, torn. Nothing to say about the rest.
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 10/06/2022
One bottle was only half full upon delivery and I never received a response.
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 07/06/2022
Error in my order!! See below, this is the second time I have problems with the third change of creamery!!
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 06/06/2022
Good navigation and clearly detailed product.
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 31/05/2022
It's been 12 days since I placed the order but the delivery status is still not available. What is happening?
Translated reviews
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 03/06/2022
Delivery time (48h) not respected, email sent without response. Too bad
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 08/05/2022
I received expired products and this is the last time I order from you.
Translated reviews
Response from Unicorn Vape
Hello, Thank you for your message! If you encounter a problem with your order, do not hesitate to contact our customer service at [email protected]: we will be happy to assist you! Best regards and happy vaping, Bastien Unicorn Vape
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 13/05/2022
I always have the same problems. I place an order and I receive half. I ordered 2 kits and only received one. This is the third time this has happened to me.
Translated reviews
Response from Unicorn Vape
Hello, Thank you for your message! If you encounter a problem with your order, do not hesitate to contact our customer service at [email protected]: we will be happy to assist you! Best regards and happy vaping, Bastien Unicorn Vape
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 13/05/2022
Order not compliant. I ordered 2 legend 2 L 200 kits. And I only received one kit. When I claim, I do not receive a response. This is the second time I receive my order non-compliant.
Translated reviews
Response from Unicorn Vape
Hello, Thank you for your message! If you encounter a problem with your order, do not hesitate to contact our customer service at [email protected]: we will be happy to assist you! Best regards and happy vaping, Bastien Unicorn Vape
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 12/05/2022
I have not received my order, I send messages to customer service, no response. Strange.
Translated reviews
Response from Unicorn Vape
Hello Adam, We have replied to all your messages, do not hesitate to check your spam folder. Best regards and happy vaping, Bastien Unicorn Vape
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 06/05/2022
I am disappointed with the service.
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 25/04/2022
Once you choose to view an item, you have to go back to the top of the page, you don't know where you are anymore.
Translated reviews
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 09/05/2022
Very fast delivery! Products not very well taken care of though. One of the bottles was not filled. One of the boosters had no taste account and therefore exploded in my face when I opened it.
Translated reviews
Response from Unicorn Vape
Hello, Thank you for your message! If you encounter a problem with your order, do not hesitate to contact our customer service at [email protected]: we will be happy to assist you! Best regards and happy vaping, Bastien Unicorn Vape
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 09/05/2022
The order received is not the right one, I wrote a message to customer service and I still have not received a response.
Translated reviews
Response from Unicorn Vape
Hello, Thank you for your message! If you encounter a problem with your order, do not hesitate to contact our customer service at [email protected]: we will be happy to assist you! Best regards and happy vaping, Bastien Unicorn Vape
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 29/04/2022
1 liquid out of 4 spilled in the packaging.
Translated reviews
Response from Unicorn Vape
Hello, Thank you for your message! If you encounter a problem with your order, do not hesitate to contact our customer service at [email protected]: we will be happy to assist you! Best regards and happy vaping, Bastien Unicorn Vape
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 06/05/2022
Hello, still errors in my orders, no spout for the large bottles... not even a small 10ml bottle as a gift to taste something else especially since sometimes I order more than 100 euros, it's unacceptable given the euros I give you, finally liquids that leak in some orders, that's all.
Translated reviews
Response from Unicorn Vape
Hello, Thank you for your message! If you encounter a problem with your order, do not hesitate to contact our customer service at [email protected]: we will be happy to assist you! Best regards and happy vaping, Bastien Unicorn Vape
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 03/05/2022
very disappointed... did not receive my entire order... all the boosters were missing... hope to have a commercial gesture in the delivery of the missing items.
Translated reviews
Response from Unicorn Vape
Hello, Thank you for your message! If you encounter a problem with your order, do not hesitate to contact our customer service at [email protected]: we will be happy to assist you! Best regards and happy vaping, Bastien Unicorn Vape
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 29/04/2022
Delivery times for certain packages are too long while others arrive within 24 hours, missing liquids, I am still waiting for my little butter liquid and product errors, this has happened to me twice.
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 10/04/2022
A good selection and attractive prices.
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 26/04/2022
The taste of the liquid I ordered is not the same as usual.
Translated reviews
Response from Unicorn Vape
Hello, Thank you for your message! If you encounter a problem with your order, do not hesitate to contact our customer service at [email protected]: we will be happy to assist you! Best regards and happy vaping, Bastien Unicorn Vape
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 25/04/2022
As I said below, the waiting time is too long and there are errors in some orders.
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 03/03/2022
I have not yet received my order.
Translated reviews
Response from Unicorn Vape
Hello, Thank you for your message! If you encounter a problem with your order, do not hesitate to contact our customer service at [email protected]: we will be happy to assist you! Best regards and happy vaping, Bastien Unicorn Vape
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 07/04/2022
There was an insect in the unicorn base and the customer service was not up to par in my opinion.
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 03/04/2022
The site is very good, many products with prices that defy all competition, however during my last order, I found myself with a liquid containing less ml than indicated on the site sale. I only consume this product, the quantity has always been respected, I buy it with a 10% discount and find myself with 10% less liquid, disappointed about this, otherwise everything is very good. The concerned product is: "Pitaya Kung Fruits Cloud Vapor - 50ml - Nicotine: No nicotine" Reference UnicornVape: "1CLOUDVAPOR16". I will continue to buy on the site but disappointed with this order.
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 01/04/2022
OPEN E-LIQUID and half-filled, incredible.
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 31/03/2022
An error in my order and no news from customer service, too bad.
Translated reviews
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 25/03/2022
Very fast, attractive prices. The experience would be perfect if the product sheets were up to date, or if customer service had the time to (really) respond to customers.
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 28/03/2022
Order with a day's delay and the tips for the 200ml bottles were missing, email sent without response, otherwise nothing to report.
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 20/02/2022
After 30 days of steeping, the taste is very toxic.
Translated reviews
Response from Unicorn Vape
Hello, what product are you having an issue with? Feel free to contact our customer service at [email protected]. Best regards and happy vaping, Bastien Unicorn Vape
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 14/03/2022
Error upon receiving my order, received 1 little tiramisu instead of a little Belgian.
Translated reviews
Response from Unicorn Vape
Hello, Thank you for your message! If you encounter a problem with your order, do not hesitate to contact our customer service at [email protected]: we will be happy to assist you! Best regards and happy vaping, Bastien Unicorn Vape
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 09/03/2022
I am disappointed because I received the Alucard bottle broken (leaking a lot of product in the box)
Translated reviews
Response from Unicorn Vape
Hello, Thank you for your message! If you are having a problem with your order, please do not hesitate to contact our customer service at [email protected]: we will be happy to assist you! Best regards and happy vaping, Bastien Unicorn Vape
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 02/03/2022
Order not delivered (not even a tracking number provided) and the customer service is horrible, responding very slowly. I am still waiting for a refund or my delivery. Avoid.
Translated reviews
Response from Unicorn Vape
Hello, As indicated by email, your order was lost by the Post and we have refunded it. Best regards and happy vaping, Bastien Unicorn Vape
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 03/02/2022
I ordered and without being notified my order was canceled, I find this very disappointing for my first order and surely my last.
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 13/02/2022
I will never order from unicornvape again, very very disappointed
Translated reviews
Response from Unicorn Vape
Hello, what is the problem you are experiencing with your order?
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 04/02/2022
Good products but excessive shipping costs given the quality of the packaging (too thin, too small and therefore damaged).
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 03/02/2022
The site is fluid, clear, there are always nice promotions, which is very appreciated. That said, it has now happened twice that I received bottles of product that leak while the letter is in good condition. Otherwise nothing to report.
Translated reviews
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 27/01/2022
I am disappointed with the service. Indeed, the order took a long time to arrive and I was missing a booster.. I hesitate to reorder
Translated reviews
Response from Unicorn Vape
Hello, Thank you for your message! If you encounter a problem with your order, do not hesitate to contact our customer service at [email protected]: we will be happy to assist you! Best regards and happy vaping, Bastien Unicorn Vape
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 25/01/2022
Already in another survey, the problem of open or incomplete bottles, if it happens again, I will not buy from them, I am averaging 100 euros per month!! We'll see on the next order!!
Translated reviews
Response from Unicorn Vape
Hello, Thank you for your message! If you encounter a problem with your order, do not hesitate to contact our customer service at [email protected]: we will be happy to assist you! Best regards and happy vaping, Bastien Unicorn Vape
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 19/01/2022
-
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 10/01/2022
Great site, too bad the prices have increased... over the past month.
Translated reviews
We use cookies for audience measurement and improving user experience.