Customer reviews of Unicorn Vape

Trust Attestation
9,5 /10
Overall rating: 9,5 out of 10
Based on 23 128 published reviews

Summary of reviews

Unicorn Vape is praised for fast delivery and shipments that arrive in good condition, with many notes about rapid shipping, secure packaging, and items arriving as described. Customers highlight a wide and competitive range of products, strong value for money, and frequent positive experiences with pricing, promotions, and dependable stock. The service is described as responsive and attentive, with multiple mentions of reliable ordering experiences, helpful support, and repeat business over years.

Reviews 1, 2 and 4 stars

Reset filters
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/09/2021
The site is very good, wide choice of liquids for all budgets.
In terms of material, it’s correct rather well stocked.
The only downside I could mention is about the delivery, it’s really too bad that you do not offer delivery to relay points I would certainly make larger orders if that were the case other than that it’s a site I go to without worries for small orders
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/09/2021
So site navigation nothing to say very good fast delivery. Disappointed with the taste I ordered it was said to be very sweet the red apple & raspberry and frankly the taste is horrible burnt taste of old it even seems expired. Disappointed
Translated reviews
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 08/09/2021
Nice website and attractive prices but I received nothing of what I ordered, too bad...
Translated reviews
Response from Unicorn Vape
Hello, If you have not received the correct product, do not hesitate to contact our customer service: we will be happy to assist you! Best regards and happy vaping, Bastien Unicorn Vape
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 08/09/2021
I ordered once and everything went smoothly, the second time the package arrived broken with my 500 ml bottle completely empty and the rest soaked. Following up with customer service to see about a refund.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/09/2021
Order delivered quickly. Too bad for some products that remain on the list but are unavailable when ordering.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/09/2021
It's always the same liquids. Need to launch new products at Unicorn prices ;)
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/09/2021
Super site and especially super prices but display of V/G not very clear
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 04/09/2021
2nd order, and like the 1st, the items arrived damaged due to poor packaging!
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/08/2021
perfect taste
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/08/2021
Correct quality price ratio when there are promotions. Requires a large order to avoid shipping costs
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 30/08/2021
I received a damaged order "empty 500ml bottle out of 4 bottles" and I refused the order (I did not accept the delivery from the courier) and I have not yet received a refund or an exchange order. I made two complaints, and they have not responded or provided any information, and I think I have been scammed for an amount of 107.90 euros, and I want to open a case against unicornvape, so if anyone knows anything please help me. Thank you
Translated reviews
Response from Unicorn Vape
Hello,
We resent your order on the day you reported the incident and we sent you your new tracking number. If you do not receive our messages, please check your spam folder.
Best regards and happy vaping,
Bastien
Unicorn Vape
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/08/2021
Good site with nice promotions on many products
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/08/2021
Very well made site easy navigation and interesting prices
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/08/2021
Site not too expensive perfect
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/08/2021
A lot of choice in e-liquids but very little in material too bad!!
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/08/2021
It looks cool I don't have enough perspective to know.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/08/2021
Rather simple navigation site, the promotions are very good.
Order prepared and shipped on time, received in 1 day.
One star less because there is no loyalty program and free shipping only at 70€
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/08/2021
Lots of choices, reasonable prices, very clear site. I could have given 5 stars as a very good customer, I place an order every month and I find it a shame that sometimes there is no little gift for loyal customers like me
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/08/2021
good
Translated reviews
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 08/08/2021
Too many problems with this store, for me it's over.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/08/2021
good
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/08/2021
For liquids top but for little gifts zero that's why I only give 4 stars
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/08/2021
Quite good
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/08/2021
Order received very quickly. But no little gift (samples or others) for an order of almost 100€
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/08/2021
well received
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/07/2021
Rather well-made site but it lacks a non-sweetened category.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/06/2021
Great site, reliable, large quantity of choices! I recommend!
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 25/07/2021
Late delivery
Translated reviews
Response from Unicorn Vape
Hello,
The Post indicates it has passed but was unable to deliver your package. It has been redirected to a pickup point near your home. Please feel free to contact our customer service if you encounter any delivery issues.
Best regards and happy vaping,
Bastien
Unicorn Vape
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 23/07/2021
Order arrived with a missing item, I sent an email but I still have not received the item
Translated reviews
Response from Unicorn Vape
Hello, Our customer service intervened last week on your request and the missing product was delivered on Friday. If you encounter a problem, do not hesitate to contact our customer service again :) Best regards and happy vaping, Bastien Unicorn Vape
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/07/2021
Nothing to report as usual
Translated reviews
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 20/07/2021
Although the product I ordered arrived quickly and in perfect condition, it was of such poor quality that I cannot be satisfied. Indeed, it burned a coil in just 15 ml even though I took the time to ask if this would be the case by email before ordering. I was assured that in most cases this would not be the case. And when I called one of the people from the site, he told me everything and its opposite. While telling me that for him it was normal for a liquid in 30/70 to create such a big inconvenience so quickly. He acknowledged that this was not indicated on the site and that it did not pose any problem for him. Upon arrival, I lost nearly 25 euros without any offer of reimbursement or goodwill gesture. I will not order from this site again...
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/07/2021
Products arrived earlier than expected so great.
Too bad I can't buy my resistors or pyrex for my vape.
Otherwise perfect
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/07/2021
Good
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/07/2021
Good website.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/07/2021
Always very good
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/07/2021
Delivery not controlled as received late due to colissimo.
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 28/06/2021
Order never received!
they doubt your postman
and your neighbors, really not serious.
Translated reviews
Response from Unicorn Vape
Madam,
Your order has been marked as delivered by the Post. However, we have fully refunded it when you indicated that you had not received it. We do not know what more you expect from us.
Due to the very rude tone of your messages to our customer service, we have asked you to no longer contact us and to stop using our site. We respectfully reiterate this request here.
Best regards,
Bastien
Unicorn Vape
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/07/2021
Good site
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 05/07/2021
Slow shipment and little tracking information to Italy. It's been two weeks and my order is not in Italy yet
Translated reviews
Response from Unicorn Vape
Hello,
Your package was sent on the day you ordered, but sometimes delivery can be slower than expected, especially during summer holidays. Unfortunately, there is nothing we can do to speed up the process. Tracking info has now been updated and the package will be with you shortly.
Cheers
Bastien
Unicorn Vape
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 09/07/2021
I have never received a response to my message sent via contact, the products were therefore sent late and did not arrive on time at the destination, so I have to resend the package to another address and I had to buy liquid at my vacation spot.
Translated reviews
Response from Unicorn Vape
Hello,
As indicated on our site, we ship orders every day from Monday to Friday, and any order placed before noon is shipped the same day: your order placed on a Friday afternoon was therefore shipped the following Monday.
Best regards and happy vaping,
Bastien
Unicorn Vape