Customer reviews of Unicorn Vape

Trust Attestation
9,5 /10
Overall rating: 9,5 out of 10
Based on 23 128 published reviews

Summary of reviews

Unicorn Vape is praised for fast delivery and shipments that arrive in good condition, with many notes about rapid shipping, secure packaging, and items arriving as described. Customers highlight a wide and competitive range of products, strong value for money, and frequent positive experiences with pricing, promotions, and dependable stock. The service is described as responsive and attentive, with multiple mentions of reliable ordering experiences, helpful support, and repeat business over years.

Reviews 1, 2 and 4 stars

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A
Alain V.
Rating: 4 out of 5
following a purchase from 19/03/2024
very good service, quality products
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Adham-Jean O.
Rating: 1 out of 5
following a purchase from 10/03/2024
I ordered 3 weeks ago! They didn't write my address correctly so the package was automatically returned by the post! Since then, 4 emails and no response and no other ways to contact them! Don't buy there, they don't take responsibility in case of a problem, they don't even bother to respond to you! I lost 30 euros (or rather they took it from me) but they lost a customer and I won't give them good publicity! Run away!!!!
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Response from Unicorn Vape
Hello, Your package was returned to us because the address is incomplete (we did not 'write it wrong', no one writes your address, it is printed automatically and is exactly what you provided at the time of the order). We have responded to all your messages in less than 24 hours, and have tried to contact you upon the return of your package. If you do not receive our messages, please check your spam folder. We are waiting for your complete address to resend the package. Best regards and happy vaping, Bastien Unicorn Vape
F
Frederic B.
Rating: 1 out of 5
following a purchase from 15/03/2024
Awaiting processing of my complaint
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Mickael L.
Rating: 4 out of 5
following a purchase from 15/03/2024
I recommend
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Sylvie B.
Rating: 4 out of 5
following a purchase from 13/03/2024
Diverse choices but after several orders it's a shame not to have discounts
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Patrick C.
Rating: 4 out of 5
following a purchase from 05/03/2024
Clear site
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Samir A.
Rating: 1 out of 5
following a purchase from 05/03/2024
After-sales service = 0 Disgraceful
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Gregory F.
Rating: 4 out of 5
following a purchase from 05/03/2024
The site is quite well made and clear.
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Emmanuel D.
Rating: 4 out of 5
following a purchase from 27/02/2024
Serious and never disappointed.
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Theo W.
Rating: 4 out of 5
following a purchase from 16/02/2024
Good site and attractive prices
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marie Christine G.
Rating: 4 out of 5
following a purchase from 21/02/2024
Very good mail order site
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Lucas A.
Rating: 1 out of 5
following a purchase from 17/02/2024
Always the same thing, products are missing and not even a commercial gesture
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Bernard W.
Rating: 4 out of 5
following a purchase from 02/02/2024
Some juices are horrible. But I was lucky with the last juices according to my tastes. Overall, unicorn really offers a great choice, you just have to avoid or not fall on the horror. After that, I find that compared to the price and quantity, shipping is paid and that is a criterion that will make me change suppliers quickly.
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Cédric M.
Rating: 4 out of 5
following a purchase from 01/02/2024
Fast delivery, super product
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Fred V.
Rating: 1 out of 5
following a purchase from 01/02/2024
Very bad, order not received and 2 emails sent that remain unanswered to this day
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Sylvie B.
Rating: 4 out of 5
following a purchase from 31/01/2024
Very good site
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David B.
Rating: 1 out of 5
following a purchase from 30/01/2024
Constant errors on orders, you order an e-liquid and they send you another one, no customer service phone, I will no longer order from Unicorn, too many repeated errors, not serious, what a shame
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Stephane H.
Rating: 4 out of 5
following a purchase from 26/01/2024
Good, but it lacks loyalty points when ordering a lot.
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Roger R.
Rating: 1 out of 5
following a purchase from 24/01/2024
Resistance dead on arrival, leaking everywhere, changed seals 2X
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Stephane H.
Rating: 4 out of 5
following a purchase from 13/01/2024
Good
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Stephane H.
Rating: 4 out of 5
following a purchase from 25/01/2024
Good
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Arnaud L.
Rating: 4 out of 5
following a purchase from 12/01/2024
very good
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Patrice F.
Rating: 4 out of 5
following a purchase from 10/01/2024
Good, no problems to report.
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Benjamin P.
Rating: 4 out of 5
following a purchase from 13/12/2023
Varied choices, correct prices, rather fast deliveries
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Megzar O.
Rating: 1 out of 5
following a purchase from 08/01/2024
My bottle of liquid was spilled in the box
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Christine M.
Rating: 1 out of 5
following a purchase from 06/01/2024
Broken cap so product to be drained quickly
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Christian M.
Rating: 4 out of 5
following a purchase from 03/01/2024
Good quality products, the only improvement is the delivery time
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Pascal H.
Rating: 4 out of 5
following a purchase from 01/01/2024
I love U.V, so many products, so many ranges, so many promotions, so many discount codes, the king of vaping. Deliveries are fast and secure. The only reason I don't give 5 stars is because I have to order my 10 ml 20 mg 50/50 nicotine boosters from another site, a problem that according to customer service should be resolved soon. Thank you U.V
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Bastien L.
Rating: 4 out of 5
following a purchase from 27/12/2023
A lot of choices. Fast delivery.
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Nathalie J.
Rating: 4 out of 5
following a purchase from 28/12/2023
Fast shipping. Too bad that out of the 6 products, 5 expire in September, hence a slightly yellowish color.
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Arnaud L.
Rating: 4 out of 5
following a purchase from 26/12/2023
Nothing to report
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Isabelle D.
Rating: 4 out of 5
following a purchase from 25/12/2023
Impossible to reach someone in case of a problem other than by email. Too bad we can't talk to an operator via phone
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Cydric L.
Rating: 4 out of 5
following a purchase from 24/12/2023
Good site, the only thing to criticize is that there isn't enough choice in ml. I would like to buy products in large quantities.
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Sébastien B.
Rating: 4 out of 5
following a purchase from 22/12/2023
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Anthony F.
Rating: 1 out of 5
following a purchase from 21/12/2023
The customer service does not respond except when we ask to cancel the order and more than 4 days without responses
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Antoine R.
Rating: 4 out of 5
following a purchase from 19/12/2023
A wide choice and attractive prices in flash sales. Customer service is responsive in case of problems with an order, however I have never received a response from the webmaster regarding technical issues encountered on the site, hence my one star less!
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Emilien E.
Rating: 4 out of 5
following a purchase from 12/12/2023
Very good quality products, fast and careful delivery
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Sabrina G.
Rating: 4 out of 5
following a purchase from 06/12/2023
Everything received, thank you.
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Sabrina G.
Rating: 4 out of 5
following a purchase from 04/12/2023
Good reception, except for one flock.
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Xavier C.
Rating: 4 out of 5
following a purchase from 04/12/2023
Delivery is fast and the products arrive intact. Nothing to say
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