Customer reviews of Unicorn Vape

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Acheteur Vérifié

Rating: 4 out of 5

Published on 09/10/2023 à 20h56 following a purchase from 02/10/2023

Good

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Acheteur Vérifié

Rating: 1 out of 5

Published on 09/10/2023 à 18h12 following a purchase from 02/10/2023

Error with delivered products!! No response after 3 emails sent
This is unacceptable, still no response to resolve my order issue
no way to reach you by phone, order paid and you sent me products that I did not order

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Response from Unicorn Vape Published on 10/10/2023

Hello, We have responded to your messages, and have shipped the missing products. If you do not receive our messages, do not hesitate to check your spam folder. Best regards and happy vaping, Bastien Unicorn Vape

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Acheteur Vérifié

Rating: 4 out of 5

Published on 08/10/2023 à 12h48 following a purchase from 01/10/2023

Very good product and the prices are very attractive

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Acheteur Vérifié

Rating: 1 out of 5

Published on 06/10/2023 à 15h07 following a purchase from 29/09/2023

I would have liked to give my opinion, but I am still waiting for the order

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Acheteur Vérifié

Rating: 4 out of 5

Published on 05/10/2023 à 20h02 following a purchase from 26/09/2023

Very good site

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Acheteur Vérifié

Rating: 3 out of 5

Published on 02/10/2023 à 19h07 following a purchase from 25/09/2023

delivery a bit slow

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Acheteur Vérifié

Rating: 4 out of 5

Published on 02/10/2023 à 18h14 following a purchase from 25/09/2023

Nothing to report as usual

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Acheteur Vérifié

Rating: 1 out of 5

Published on 29/09/2023 à 18h00 following a purchase from 22/09/2023

The top of my last order does not match what I ordered, I hope the problem will be resolved as soon as possible

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Acheteur Vérifié

Rating: 4 out of 5

Published on 28/09/2023 à 13h30 following a purchase from 21/09/2023

A wide choice of juices at unbeatable prices, especially during flash sales or promotions. A very responsive and competent customer service when you have an issue placing an order, but less so when it comes to responding to a comment about the site's operation (or malfunction)! Hence one star less..

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Acheteur Vérifié

Rating: 1 out of 5

Published on 17/09/2023 à 17h48 following a purchase from 10/09/2023

Very bad package arrived soaked, bottle punctured, one product missing, still no news

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Response from Unicorn Vape Published on 17/09/2023

Hello, I am sorry for the problem encountered with your package. As indicated by email, the damaged products have been reshipped. If you do not receive our messages, do not hesitate to check your spam! Best regards and happy vaping, Bastien Unicorn Vape

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Acheteur Vérifié

Rating: 4 out of 5

Published on 15/09/2023 à 23h08 following a purchase from 06/09/2023

Nothing to complain about the site. Very good quality/price/delivery time ratio.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 15/09/2023 à 16h42 following a purchase from 08/09/2023

Not bad at all

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Acheteur Vérifié

Rating: 1 out of 5

Published on 08/09/2023 à 12h16 following a purchase from 01/09/2023

Too much waiting time

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Acheteur Vérifié

Rating: 3 out of 5

Published on 07/09/2023 à 14h25 following a purchase from 31/08/2023

The site is great, the prices too, unfortunately on the second order there was a delivery issue due to the post office

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Acheteur Vérifié

Rating: 3 out of 5

Published on 06/09/2023 à 12h12 following a purchase from 28/08/2023

Good

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Acheteur Vérifié

Rating: 4 out of 5

Published on 02/09/2023 à 17h00 following a purchase from 26/08/2023

In line with my expectations

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Acheteur Vérifié

Rating: 1 out of 5

Published on 29/08/2023 à 11h37 following a purchase from 07/08/2023

Order not received

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Acheteur Vérifié

Rating: 4 out of 5

Published on 28/08/2023 à 16h26 following a purchase from 21/08/2023

Nothing to report, very happy. A good site with interesting promotions. I recommend.

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Acheteur Vérifié

Rating: 3 out of 5

Published on 27/08/2023 à 16h26 following a purchase from 19/08/2023

Great choice. Super promotions. However, often missing items. You have to like change.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 24/08/2023 à 16h04 following a purchase from 17/08/2023

Perfect, only the delivery time could perhaps be improved

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Acheteur Vérifié

Rating: 4 out of 5

Published on 21/08/2023 à 11h54 following a purchase from 06/08/2023

good site, it's one of my favorites

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Acheteur Vérifié

Rating: 4 out of 5

Published on 19/08/2023 à 19h57 following a purchase from 12/08/2023

Nothing to report!

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Acheteur Vérifié

Rating: 4 out of 5

Published on 17/08/2023 à 12h38 following a purchase from 10/08/2023

Satisfied with the order, fast delivery. However, we talk about promotional codes, we have never received any.

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Acheteur Vérifié

Rating: 1 out of 5

Published on 12/08/2023 à 20h33 following a purchase from 30/07/2023

First and last order on the unicorn vape website to avoid!!!! Incomplete order and the seller does not respond to messages, no customer service.

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Response from Unicorn Vape Published on 12/08/2023

Hello, After checking, we responded to your message last night exactly 4 minutes after receiving it, and confirmed the reshipment of the missing product. Please check your spam folder if you do not receive our messages! Best regards and happy vaping, Bastien Unicorn Vape

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Acheteur Vérifié

Rating: 3 out of 5

Published on 12/08/2023 à 12h55 following a purchase from 05/08/2023

Good product but beware of customs fees in Switzerland for an order of 68 euros, 20 euros in customs in Switzerland

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Acheteur Vérifié

Rating: 3 out of 5

Published on 09/08/2023 à 09h50 following a purchase from 01/08/2023

Warning declines all responsibility for loss from the moment the package is handed over to the sole carrier, the post office, which also declines if the package is marked as delivered... my advice is to avoid ordering in December with the theft of packages at the post office during this period.

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Response from Unicorn Vape Published on 09/08/2023

Hello, We sent you a message regarding the procedure when a package is stolen from your mailbox. To date, we have not received any response to this message. Best regards, Bastien Unicorn Vape

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Acheteur Vérifié

Rating: 4 out of 5

Published on 08/08/2023 à 19h29 following a purchase from 01/08/2023

A better description of the products and it would be 5 stars.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 08/08/2023 à 16h49 following a purchase from 01/08/2023

Not bad selection and competitive prices

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Acheteur Vérifié

Rating: 1 out of 5

Published on 06/08/2023 à 15h19 following a purchase from 30/07/2023

Order normally within 48h, so instead of receiving it on Tuesday, I receive it on Friday, very disappointed

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Acheteur Vérifié

Rating: 1 out of 5

Published on 06/08/2023 à 10h08 following a purchase from 29/07/2023

Very disappointed, ordered liquid has no taste

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Acheteur Vérifié

Rating: 4 out of 5

Published on 04/08/2023 à 13h09 following a purchase from 28/07/2023

perfect in step

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Acheteur Vérifié

Rating: 4 out of 5

Published on 29/07/2023 à 10h27 following a purchase from 18/07/2023

very good but too bad no loyalty points

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Acheteur Vérifié

Rating: 4 out of 5

Published on 26/07/2023 à 14h23 following a purchase from 12/07/2023

very good site, ultra competitive prices especially with sales, impressive choice, too bad there are frequent stock shortages for certain products (coils/wicks, E-cig,...)

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Acheteur Vérifié

Rating: 4 out of 5

Published on 23/07/2023 à 17h12 following a purchase from 16/07/2023

Super site, prices are crazy, no more other resellers...

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Acheteur Vérifié

Rating: 4 out of 5

Published on 21/07/2023 à 10h55 following a purchase from 13/07/2023

good products at great prices

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Acheteur Vérifié

Rating: 3 out of 5

Published on 20/07/2023 à 18h02 following a purchase from 05/07/2023

A liquid (Mando silver - smoke wars) had leaked in the box. Another (dario - game over) seems to have its security ring already broken and this one has neither batch number nor DDM so I don't know what to think of this bottle, not very reassuring! I had customer service for the first one but radio silence for the second... Average!

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Acheteur Vérifié

Rating: 4 out of 5

Published on 20/07/2023 à 12h55 following a purchase from 13/07/2023

Respect for orders, fast delivery

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Acheteur Vérifié

Rating: 1 out of 5

Published on 20/07/2023 à 10h08 following a purchase from 05/07/2023

Package surely lost by postal services, very hard to get a response from the unicorn site and about 20 days after my order, the package still has not been resent.

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Acheteur Vérifié

Rating: 3 out of 5

Published on 19/07/2023 à 14h44 following a purchase from 12/07/2023

Too long delay not respected

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Acheteur Vérifié

Rating: 1 out of 5

Published on 18/07/2023 à 16h54 following a purchase from 11/07/2023

this is the second time in a short time that I receive the wrong items, I ordered the Heisenberg gum and not the normal one

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