Customer reviews of Unicorn Vape

Trust Attestation
9,5 /10
Overall rating: 9,5 out of 10
Based on 23 128 published reviews

Summary of reviews

Unicorn Vape is praised for fast delivery and shipments that arrive in good condition, with many notes about rapid shipping, secure packaging, and items arriving as described. Customers highlight a wide and competitive range of products, strong value for money, and frequent positive experiences with pricing, promotions, and dependable stock. The service is described as responsive and attentive, with multiple mentions of reliable ordering experiences, helpful support, and repeat business over years.

Reviews 1, 3 and 4 stars

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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 25/01/2022
Already in another survey, the problem of open or incomplete bottles, if it happens again, I will not buy from them, I am averaging 100 euros per month!! We'll see on the next order!!
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Response from Unicorn Vape
Hello, Thank you for your message! If you encounter a problem with your order, do not hesitate to contact our customer service at [email protected]: we will be happy to assist you! Best regards and happy vaping, Bastien Unicorn Vape
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 19/01/2022
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/01/2022
Very good site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/01/2022
nothing to report
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/01/2022
good and fast
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 10/01/2022
Great site, too bad the prices have increased... over the past month.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 07/01/2022
Not bad. However, too many basic juices without interest, or recipes that have changed. Too bad.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/12/2021
the product is generally good, but the problem is always the packaging for me, is not good and the packaging is never tight so easy to lose product during shipping, and sometimes bottles are shattered
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/01/2022
Nothing to report, good boost
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 05/01/2022
Delivery price too high compared to the order price, especially since it arrived 48 hours late, which is double the delivery time.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/01/2022
Loyal customer of Unicorn for several years. Proof of satisfaction..!
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 02/01/2022
To be reviewed
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/12/2021
Top as usual! Service is great, however I give 4 stars today because I bought a fruity liquid that turned out to be very fresh, but this was not stated in its description... I can't stand fresh liquids... 10€ lost...
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/12/2021
Products received and compliant. A downside on the amateur packaging: basic tape on the bottle cap and all around the box, little or no protection inside to cushion shocks. Maybe also lacking goodies to retain customers.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/12/2021
Great site
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 15/12/2021
Non-existent customer service, delivery announced 24/48h received at 72!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/12/2021
Very wide choice of liquids and very fast shipping I recommend you to many vapers
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/12/2021
Fast delivery, well-packaged parcel, just a shame for the cigarette ordered which was half the price on another site.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/12/2021
Fast and efficient, the big +, a huge choice in e-liquids.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 05/12/2021
Website rather well done, incredibly low prices all year round, but customer service not very good...
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/12/2021
First order, as this is the first time I see an interesting promotion on liquids I use, and one that I was able to test at a sweet price. However, the shipping price for a simple tracked letter, where the bottles (of 30ml, so a bit thick) were not protected and could have been shattered, squeezed in their tracked letter. Well it could be a bit reduced when a certain amount is reached. It's only free from 50 or 70 euros, which is a bit excessive. It could just be a little decreasing from 30 euros, for example; because I completely understand that not all shops can offer their shipping costs from 30 euros of purchases. Well, I'm nitpicking otherwise overall it's fine, I recommend the shop.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 28/11/2021
The site could be better by allowing us to choose by quantity for example, the packages are neglected, I received mine completely open because it was a cut and poorly redone box, everything looks crushed, it's incredible to deliver packages like that knowing that I'm not the only one... Check your packages or change your staff!
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Response from Unicorn Vape
Hello,
Our team takes great care in packaging the parcels, and I confirm that no order is shipped in a cut box. However, it can happen, rarely, that some packages are damaged during transport and are then repackaged by the Post Office. In this case, if you received a damaged product, please do not hesitate to contact our customer service at [email protected] and we will be happy to assist you.
Best regards and happy vaping,
Bastien
Unicorn Vape
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/11/2021
Good choice, correct prices and fast and careful delivery.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 27/11/2021
The order arrived on time. However, one 50ml bottle was missing 1/4!!! After making a complaint, to this day, no response from the site.
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Response from Unicorn Vape
Hello,
We responded to your message but have not received any response from you. Please feel free to resume the conversation by email to resolve this issue as soon as possible!
Best regards and happy vaping,
Bastien
Unicorn Vape
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/11/2021
The site is rich in products and meets all requests. Various proposals in terms of flavors, both concentrated and liquids are available. However, the search engine has many malfunctions that cause, for my part, an annoyance that must be
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/11/2021
very wide choice (maybe too much but the search engine helps a bit), low prices. The delivery is not super fast and a bit expensive (but does not have Amazon's strength on this subject ;) ) the juices are not all equal and the displayed VG rates are not always accurate, but overall satisfied with the products.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/11/2021
In my opinion, the best promotions on the net, pleasant site, great variety of products. But we regret the high minimum order amount for free shipping... Regarding product evaluation, the request is premature due to steep. Customers should be able to do it whenever they want, like on general merchant sites like Amazon.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 24/11/2021
I received my product but not the boosters. And the delivery was scheduled for the 27th and received only on the 29th. Disappointed.
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Response from Unicorn Vape
Hello,
If you are having an issue with your order, please do not hesitate to contact our customer service at [email protected]: we will be happy to assist you!
Best regards and happy vaping,
Bastien
Unicorn Vape
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/11/2021
The post must have re-taped the whole package because it was open. Lack of adhesive!!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/11/2021
Liquid does not match the description, but the bag to remedy the problem
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/11/2021
Very good
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 18/11/2021
The boosters were missing inside and nothing was done a week later
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Response from Unicorn Vape
Hello
We responded to your message on the day we received it, and the missing products were resent the same day
Best regards and happy vaping,
Bastien
Unicorn Vape
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 15/11/2021
I never received the order. I asked for details about the status of my order and was informed that it was in the process of being delivered while I have nothing in my mailbox.
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Response from Unicorn Vape
Hello,
The tracking indicates that your order was delivered on Monday, November 22. If you are having a problem with your order, please do not hesitate to contact our customer service at [email protected].
Best regards and happy vaping,
Bastien
Unicorn Vape
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/11/2021
Fluid and clear
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/11/2021
as usual top delivery for a long time, missing a little something for loyal customers. otherwise nothing to say
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 12/11/2021
What an experience! I ordered an atomizer that was in stock so marked as validated then sent, I received a message 3 days later saying the product is no longer in stock!! So why was it marked as sent!! Avoid, never again with these incompetent people.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/11/2021
Order went well, too bad the shipping costs are not offered before ordering for 75€, otherwise everything went well.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 02/11/2021
I paid and ordered 20 unicorn boost 20mg of nicotine 10ml, they were not in my order, I am really disappointed especially since I paid for them.
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Response from Unicorn Vape
Hello,
If a product is missing from your order, please do not hesitate to contact us at [email protected]: we will be happy to assist you!
Best regards and happy vaping,
Bastien
Unicorn Vape
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 01/11/2021
waiting for a response from customer service for a complaint about the last order.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/10/2021
Compliant with my order
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