Customer reviews of Unicorn Vape

Trust Attestation
9,5 /10
Overall rating: 9,5 out of 10
Based on 23 128 published reviews
5 19,5k 84% 4 2 429 11% 3 697 3% 2 217 1% 1 332 1%

Summary of reviews

Unicorn Vape is praised for fast delivery and shipments that arrive in good condition, with many notes about rapid shipping, secure packaging, and items arriving as described. Customers highlight a wide and competitive range of products, strong value for money, and frequent positive experiences with pricing, promotions, and dependable stock. The service is described as responsive and attentive, with multiple mentions of reliable ordering experiences, helpful support, and repeat business over years.

Reviews 1, 3 and 4 stars

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P
Pascal B.
Rating: 4 out of 5
following a purchase from 19/09/2024
Best site
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Guillaume F.
Rating: 4 out of 5
following a purchase from 18/09/2024
Unacceptable delivery, when I received the package, the bottle was completely shattered, I had to throw everything away.
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Pascal B.
Rating: 4 out of 5
following a purchase from 12/09/2024
The best vapor site, without competition
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Eric T.
Rating: 1 out of 5
following a purchase from 14/09/2024
Size way too small, at least 2 sizes
Customer service for returning products does not respond to emails.
Not serious
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Response from Unicorn Vape
Hello, I am not sure I understand? You ordered a liquid, I do not know what
E
Eric C.
Rating: 1 out of 5
following a purchase from 10/09/2024
size too small
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Anna M.
Rating: 1 out of 5
following a purchase from 11/09/2024
corresponds to? And we have not received any message from you? You can contact us directly at [email protected] Best regards and happy vaping, Bastien Unicorn Vape
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Response from Unicorn Vape
Terrible delivery
B
Bruno B.
Rating: 3 out of 5
following a purchase from 10/09/2024
Very long delivery and products conforming to my order, not like the last time. Thank you.
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Florian G.
Rating: 4 out of 5
following a purchase from 10/09/2024
I listened to the reviews of a liquid from the Unicorn vape brand, popcorn flavor, which were very positive and it turns out that the taste is disgusting..
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Xavier B.
Rating: 4 out of 5
following a purchase from 09/09/2024
A few small hiccups on my last order but the customer service was very responsive and offered me a more than satisfactory solution. (be careful, their email may end up in the spam folder).
Thank you unicorn Vape!
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Nicolas C.
Rating: 4 out of 5
following a purchase from 09/09/2024
Attractive price
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Sabrina G.
Rating: 4 out of 5
following a purchase from 09/09/2024
Very good site, but not enough DIY.
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Yoann D.
Rating: 4 out of 5
following a purchase from 06/09/2024
The site was good, navigation is smooth. It is just sometimes annoying that the name suggestions lead to wrong products.
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Patrick L.
Rating: 4 out of 5
following a purchase from 06/09/2024
Aside from the shipping cost issue, nothing to say
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Anna M.
Rating: 1 out of 5
following a purchase from 05/09/2024
One word, the site to avoid, orders are not sent, as for customer service there is no one, if you ever contact them they will completely delete your account, at best they will tell you to go see elsewhere, imagine the worst....!!!!!!!!
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Response from Unicorn Vape
Hello, Your orders could not be delivered due to an address problem. The Post could not find your address. They were returned to us, and we have processed the refund for them. We have responded to each of your messages, but since they were rude and insulting, we have decided, respectfully, not to keep you as a customer. This is the second negative comment you leave on our page, and at this stage, I do not quite understand the purpose of your approach. Best regards.
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Kevin L.
Rating: 4 out of 5
following a purchase from 03/09/2024
Very good product for the price
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Thomas B.
Rating: 1 out of 5
following a purchase from 02/09/2024
Zero customer service nonexistent, I placed two orders in one week worth 60E that I have not received, contacting them is impossible, they respond to the automatically generated emails with no solution proposed, no one in front in case of a problem, I strongly advise against, in any case for me it's over, I will never come back
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Maureen P.
Rating: 4 out of 5
following a purchase from 04/09/2024
Delivery a bit long but good product
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Marc G.
Rating: 1 out of 5
following a purchase from 03/09/2024
Hello, We have responded to each of your messages within 24 hours. Your order could not be delivered because the Post indicates that the address is incorrect. We communicated this information to you, and indicated that we would contact you to confirm the delivery address as soon as the order returns to us. Best regards, Bastien Unicorn Vape
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Response from Unicorn Vape
Hello, We have not received any message from you, you can contact our customer service directly at [email protected] Best regards and happy vaping, Bastien Unicorn Vape
Q
Quentin S.
Rating: 1 out of 5
following a purchase from 29/08/2024
I am not satisfied, I received my package much later than the announced date, and it was also incomplete
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Response from Unicorn Vape
Hello, Thank you for your message! If you are experiencing a problem with your order, do not hesitate to contact our customer service at [email protected]: we will be happy to assist you! Best regards and happy vaping, Bastien Unicorn Vape
M
Marc C.
Rating: 4 out of 5
following a purchase from 31/08/2024
Very good service, nothing to say
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Anthony C.
Rating: 1 out of 5
following a purchase from 27/08/2024
But in the first two orders, the e-liquids had great flavors (gourmet), but the last two orders were very disappointing, almost no taste or sweetness, I will not order e-liquids from the unicorn range again
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Sabrina B.
Rating: 1 out of 5
following a purchase from 22/08/2024
Still not delivered after 12 days
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Response from Unicorn Vape
Hello, Thank you for your message! If you are experiencing a problem with your order, do not hesitate to contact our customer service at [email protected]: we will be happy to assist you! Best regards and happy vaping, Bastien Unicorn Vape
A
Amine A.
Rating: 3 out of 5
following a purchase from 24/08/2024
Products conforming.
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Agnès O.
Rating: 3 out of 5
following a purchase from 16/08/2024
A lot of stock shortages, it's a shame.
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Cédric A.
Rating: 4 out of 5
following a purchase from 02/08/2024
Good
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Abdellah D.
Rating: 3 out of 5
following a purchase from 17/08/2024
Hello. A bit disappointed by the lack of communication. In my last 3 orders, I requested samples to get an idea of the other liquids by the liter but not even a response. It's a shame!
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Sabrina G.
Rating: 4 out of 5
following a purchase from 12/08/2024
Very good product.
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Mohamed N.
Rating: 4 out of 5
following a purchase from 15/08/2024
Yes, very well spent
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Melanie P.
Rating: 3 out of 5
following a purchase from 12/08/2024
I never received the proposed gift. Nor have I received any commercial gesture since I started ordering from you. But the products are fine, nothing to complain about.
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Response from Unicorn Vape
Hello, Thank you for your message! No promo code has been added to your cart, which is why the product was not added to the order. Do not hesitate to contact our customer service at [email protected] and we will resolve the issue! Best regards and happy vaping, Bastien Unicorn Vape.
J
Joce M.
Rating: 3 out of 5
following a purchase from 14/08/2024
No sorting by ascending price.
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Karine O.
Rating: 3 out of 5
following a purchase from 14/08/2024
Order okay but the delivery is too long and the tracking is non-existent at Unicorn, it's a shame because the products are quite good.
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Bertrand P.
Rating: 4 out of 5
following a purchase from 07/08/2024
Good for the prices. Average liquids.
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Stephane F.
Rating: 4 out of 5
following a purchase from 05/08/2024
A lot of possible choices.
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Dimitri D.
Rating: 4 out of 5
following a purchase from 06/08/2024
Very good, but during the order process, a computer bug was noticed. If I hadn't received an email from the service saying that my payment and order had gone through, I would have given 5 out of 5 without any problem. Well done!
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Anna M.
Rating: 4 out of 5
following a purchase from 04/08/2024
Nothing to report...
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Thibaut N.
Rating: 3 out of 5
following a purchase from 01/08/2024
I have been a loyal customer for many years and have never received a discount or a voucher or promotional codes.. otherwise everything is fine, the delivery is ultra-fast.
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Pierre Yves C.
Rating: 4 out of 5
following a purchase from 04/08/2024
Smooth navigation, nothing to complain about
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Stephanie G.
Rating: 4 out of 5
following a purchase from 02/08/2024
Okay, order delivered quickly and as expected
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Carine F.
Rating: 3 out of 5
following a purchase from 14/07/2024
Hello, I have received my order but I was given green apple instead of tobacco mix maousse, so a bit disappointed. I hope this mistake won't happen again.
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Response from Unicorn Vape
Hello, Thank you for your message! If you encounter a problem with your order, do not hesitate to contact our customer service at [email protected]: we will be happy to assist you! Best regards and happy vaping, Bastien Unicorn Vape.
H
Houssem Eddine B.
Rating: 1 out of 5
following a purchase from 30/07/2024
Zero taste, terrible product
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