Customer reviews of Unicorn Vape

Always the same thing, products are missing and not even a commercial gesture

Very bad, order not received and 2 emails sent that remain unanswered to this day

Constant errors on orders, you order an e-liquid and they send you another one, no customer service phone, I will no longer order from Unicorn, too many repeated errors, not serious, what a shame

Resistance dead on arrival, leaking everywhere, changed seals 2X

My bottle of liquid was spilled in the box

Broken cap so product to be drained quickly

The customer service does not respond except when we ask to cancel the order and more than 4 days without responses

Order received incomplete with items said to be 'in stock' on the website but not received, no justification for this problem. Liquids not dated or with expired DLUO.
I am making a complaint to customer service, no discussion is held to see if I want to exchange my liquids or if I just want to be refunded by returning the items. The decision is made unilaterally by the seller who 'partially' refunds my order. I have no say in this decision. Huge disappointment for an order. This was my first order and it will certainly be the last. Be careful with the products you order.

Our reviews are moderated like on Facebook 'following the intervention of customer service' (?? What?)
So I reiterate my problem is not resolved at all, I was indeed delivered super fast but the box does not work.
Customer service did not appreciate my first review which was necessarily negative because they did not respond, this customer service replied that they had sent me the process for returning the defective material, it's strange I received this response but not at all the procedure) as you might guess I received nothing, I just sent a second email giving another address just in case... no bad faith on my part just maybe I'm unlucky but in my case it doesn't work. Obviously if in the end it goes well with customer service I will modify this review, but it is clear that I will never return to this website, for a box at 40 bucks you are dragging your feet....

Terrible, package still not arrived, customer service is horrible, nothing is going well, run away.

Description not compliant
Taste of wild strawberry disgusting!
I feel robbed, scammed!!!
The customer service did not want to hear anything after 2 years of orders.
You will not see me again.

Incomplete order

Very long delivery! Customer service responds once in two! Very disappointed!

I ordered e-liquids on 30/12/22
And to this day, I have not received my order, and the unicornvape team no longer responds to my emails..
After-sales service is null

I did not receive the ordered products but other products without having been consulted, I will not order from them again.

The tastes are horrible, unsmokable, I feel like I'm smoking sugar, with every puff I have to drink water
Too bad, excellent price but really low quality
Cactus lemon taste is more like yellow sugar and the smell reminds me of dish soap

Last order really left a lot to be desired. Chose a 48h delivery but no package sent in 5 days, that is 120 hours!!!
Moreover, between the moment I made my package and the moment they sent it, the prices dropped by 10 EUR, really frustrating knowing that there is no section to cancel the order...

The order placed does not match

Error with delivered products!! No response after 3 emails sent
This is unacceptable, still no response to resolve my order issue
no way to reach you by phone, order paid and you sent me products that I did not order

I would have liked to give my opinion, but I am still waiting for the order

The top of my last order does not match what I ordered, I hope the problem will be resolved as soon as possible

Very bad package arrived soaked, bottle punctured, one product missing, still no news

Too much waiting time

Order not received

First and last order on the unicorn vape website to avoid!!!! Incomplete order and the seller does not respond to messages, no customer service.

Order normally within 48h, so instead of receiving it on Tuesday, I receive it on Friday, very disappointed

Very disappointed, ordered liquid has no taste

Package surely lost by postal services, very hard to get a response from the unicorn site and about 20 days after my order, the package still has not been resent.

this is the second time in a short time that I receive the wrong items, I ordered the Heisenberg gum and not the normal one

peach flavor not good

Very disappointed, 15 days of waiting (for 3-4 days announced) to finally learn that my order had been lost.
I therefore received another one but in the meantime I had to source elsewhere… result: double expense…
I expected a gesture but nothing at all.

Order never received.

one week to receive the order

Zero, they were missing products that went with the promo code, I contacted them 3 times without response, so I gave up

Hello, my order was supposedly delivered but I still haven't received it

Order paid and incomplete delivery without any explanation... After complaints, I was told that the product was no longer in stock... Now it's up to me to harass them to get my money back... what was I thinking going to this site????

Missing item upon receipt, email sent without response for now....

The liquid bottles did not have the indicated volume, normally there should be enough volume for a booster, here the four bottles left a volume to contain two boosters, it is not normal that the usual quantity is less, I am very disappointed and hope this does not happen again. Thank you

Perfect for customers, terrible for professionals.

After placing and paying for my order, you sent me half and said you would investigate the rest, and that's a scam