Unicorn Vape is praised for fast delivery and shipments that arrive in good condition, with many notes about rapid shipping, secure packaging, and items arriving as described. Customers highlight a wide and competitive range of products, strong value for money, and frequent positive experiences with pricing, promotions, and dependable stock. The service is described as responsive and attentive, with multiple mentions of reliable ordering experiences, helpful support, and repeat business over years.
I placed two orders with you over €100 and I was surprised not to receive even a single sample or other gifts from you. Your promotional prices are competitive but it was mainly an opportunity for me to concentrate my purchase with you for shipping costs because you had all (almost) the products I wanted. Finally really disappointed to receive a box with only the ordered items unlike what others do for much smaller orders... maybe I forget that you are a sales site lol I will think about it!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/05/2020
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/05/2020
Very good price, quality e-liquid and fast delivery. However, the box was not suitable and torn upon delivery.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/05/2020
Correct quality/price ratio
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 30/04/2020
I reported that my order had not been taken into account. They sent me an invoice for my order which proved that my order had not been recorded. This time I received my order, but I would have liked someone to respond to me. I don't know if I will order again on your site for this reason.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 30/04/2020
I still have not received my order even though it has been marked as delivered since May 7. I sent an email to your customer service and still no response
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Response from Unicorn Vape
Hello,
I am sorry for the issue you are experiencing with the delivery of your order. Your order being marked as delivered by the postal services, we have asked you to send us certain documents that are required by the Post Office in order to conduct an investigation. We are still waiting for your response. If you do not receive our messages, do not hesitate to check your spam folder.
Best regards and happy vaping,
Bastien
Unicorn Vape
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/04/2020
good organization
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/04/2020
very good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/04/2020
Super site for liquids And good promotions
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 23/04/2020
Years buying on the site and no loyalty points to accumulate unlike the competitor's site
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Response from Unicorn Vape
Hello Amine, Thank you for your message! We strive to always have the most competitive prices possible, which is why we do not offer a loyalty program on our site. However, we advise you to closely monitor our Facebook page: this is where we announce our frequent promotions :) Best regards and happy vaping, Bastien Unicorn Vape
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/04/2020
Really pleasant site with correct rates. Top customer service and delivery time respected.. I recommend.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/04/2020
The delivery was very long
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/04/2020
Top notch, excellent customer service, just a small downside for the missing space in the bottles to make 6mg
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/04/2020
Fast and efficient ... the shipping costs are too high though like the price of the boosters. Otherwise, everything else is impeccable!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/04/2020
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/04/2020
Very good site, I find my products at a good price
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/04/2020
No issues, I received my order within a reasonable time
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/04/2020
Very fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/04/2020
GOOD
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/04/2020
very good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/04/2020
A wide choice with very attractive prices.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 05/04/2020
sale of expired product.
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Response from Unicorn Vape
Hello, If you have received a non-compliant product, do not hesitate to contact our customer service at [email protected]: we will be happy to assist you :) Best regards and happy vaping, Bastien Unicorn Vape
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/04/2020
Quick order processing
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 04/04/2020
Good
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 03/04/2020
I have not yet received a previous order
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 10/04/2020
Received the creme Kong and it is good.
However, I received the wrong boosters I received 20/80 instead of 50/50 in PG/VG.... I hope that if customer service sees this comment they will send me 4 new ones in 50/50, otherwise I remain a loyal customer of this site where delivery is fast and prices are unbeatable
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Response from Unicorn Vape
Hello,
We are surprised by your comment as we do not offer and have never offered 50/50 boosters on our site. The only boosters we offer are 80% VG: those are the ones you ordered.
Best regards and happy vaping,
Bastien
Unicorn Vape
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/04/2020
Compliant and serious. Unfortunately, at the moment, the delivery was very long, but this is not Unicorn's responsibility, it would have been nice to make a commercial gesture on the shipping costs. Best regards
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/04/2020
Bravo
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/03/2020
Order placed on March 30 received on April 09 due to COVID-19. Slight liquid leak in the package, although well packaged. For the rest, very good.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/04/2020
Excellent
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/04/2020
A regular customer of this site. Serious work
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/04/2020
Attractive prices, a lot of choices, however the design of the site is not great, minimum price too high (70€) to get free shipping. However, I have never had any issues, the order is always complete!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/04/2020
Received my order, thank you
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/04/2020
Good site, serious. I recommend
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 08/04/2020
Good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/04/2020
Very good site.. an impressive choice.. Big downside, the payment in installments is non-existent?? Adopting it would be great...
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/04/2020
Good communication, delivery a bit long but due to the coronavirus
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 24/03/2020
Good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/04/2020
good
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