Customer reviews of Unicorn Vape

9,5 /10

Based on 23 117 published reviews

5 19,4k 84% 4 2 428 11% 3 697 3% 2 217 1% 1 332 1%

Summary of reviews

Unicorn Vape is praised for fast delivery and shipments that arrive in good condition, with many notes about rapid shipping, secure packaging, and items arriving as described. Customers highlight a wide and competitive range of products, strong value for money, and frequent positive experiences with pricing, promotions, and dependable stock. The service is described as responsive and attentive, with multiple mentions of reliable ordering experiences, helpful support, and repeat business over years.

2 star reviews

Reset filters

Acheteur Vérifié

Published on 05/05/2019 à 09h13 following a purchase from 27/04/2019

I hardly taste anything, too bad. A base with a hint of flavor.

Translated reviews

Acheteur Vérifié

Published on 05/05/2019 à 05h10 following a purchase from 27/04/2019

No taste without nicotine, how many steps?

Translated reviews

Acheteur Vérifié

Published on 02/05/2019 à 21h33 following a purchase from 24/04/2019

Did not like it, missing the taste of coconut

Translated reviews

Acheteur Vérifié

Published on 02/05/2019 à 21h33 following a purchase from 24/04/2019

Infectious

Translated reviews

Acheteur Vérifié

Published on 22/02/2019 à 23h42 following a purchase from 14/02/2019

Order arrived today

Translated reviews

Acheteur Vérifié

Published on 02/01/2019 à 16h31 following a purchase from 08/12/2018

More than 15 days to receive an order scheduled in 48h. The product was in stock...

Translated reviews

Acheteur Vérifié

Published on 02/01/2019 à 13h09 following a purchase from 25/12/2018

On the site, in stock 5 bottles while there were only 2 available.
Cart validated for 5 bottles payment for 5
And received 2 bottles with an apology message from unicorn
Refund pending

Translated reviews

Acheteur Vérifié

Published on 19/12/2018 à 17h20 following a purchase from 12/12/2018

Missing a little gift when ordering a lot

Translated reviews

Acheteur Vérifié

Published on 21/11/2018 à 07h16 following a purchase from 10/11/2018

Received broken bottle and it's still up to me to contact them. I was raised to take responsibility for my mistakes. I must specify that the packaging was in perfect condition. It's still the customer's effort after a pseudo conversation with a third party and poof the negative review is erased. So clearly now I will not order from this site anymore just on principle. Thank you for your attention. Best regards. Petition Fabien

Translated reviews

Response from Unicorn Vape Published on 22/11/2018

Hello Fabien,
Thank you for your comment! Our preparers strive to pack the packages as carefully as possible, but it sometimes happens that some products arrive damaged. In this case, simply report the delivery incident via the form on our site or by sending us an email at [email protected], and we will resend the damaged product as soon as possible. Customer satisfaction is our priority, but we cannot resolve a problem we are not aware of.
The reviews on our site are managed by the company Verified Reviews and we cannot alter them.
Best regards and happy vaping,
Bastien
Unicorn Vape

Acheteur Vérifié

Published on 18/10/2018 à 15h04 following a purchase from 10/10/2018

I ordered the big juice on 10/10/18 for €54.90 and the next day it was €44.90 I asked for a commercial gesture and the response was we can't do anything. Thank you unicorn.

Translated reviews

Acheteur Vérifié

Published on 22/09/2018 à 18h52 following a purchase from 12/09/2018

....

Translated reviews

Acheteur Vérifié

Published on 09/08/2018 à 14h00 following a purchase from 31/07/2018

Not enough choice and competitive prices

Translated reviews

Acheteur Vérifié

Published on 18/07/2018 à 18h58 following a purchase from 10/07/2018

I won't rate very poorly because the delivery is fast and the package is well packed, however the products inside leave much to be desired, I ordered 2 identical e-liquids and received them with 2 different tastes and textures. Normally the juices should be ready to use, too bad I wouldn't necessarily recommend.

Translated reviews

Response from Unicorn Vape Published on 19/07/2018

Hello Jerome,
Thank you for your comment! If you order the same liquid multiple times, it is uncommon but possible that the bottles come from different batches, with different steeping levels: in this case, we recommend letting the bottles rest for a week away from sunlight, so that their flavors can develop well. If any further information is needed, feel free to contact our customer service at [email protected].
Best regards and happy vaping,
Bastien
Unicorn Vape

Acheteur Vérifié

Published on 12/04/2018 à 15h08 following a purchase from 01/04/2018

No flavor....... Disappointed

Translated reviews

Acheteur Vérifié

Published on 28/02/2018 à 12h40 following a purchase from 20/02/2018

Fast
We just regret having to spend 70 € to hope for free shipping when you have to spend 30 € on other sites.
I take away another star for the excessive price of unicorn boost
Look carefully, they are half the price on other sites

Translated reviews

Acheteur Vérifié

Published on 16/01/2018 à 16h28 following a purchase from 07/01/2018

Does not take into account negative comments when there are any!!!

Translated reviews

Acheteur Vérifié

Published on 04/07/2017 à 17h31 following a purchase from 25/06/2017

Fast shipping
Average quality product

Translated reviews

Response from Unicorn Vape Published on 05/07/2017

Hello Teddy, and thank you for your comment. The Trinity Competition Glass Caps are handmade (it is a small family business of glassblowers based in the United States), the products may have slight differences, and the vape may not necessarily be exactly the same from one piece to another. We completely understand that this may not meet your expectations, and if the product does not suit you, as indicated by email, you can return it to us for exchange or refund without any worries. We are at your disposal for any other information requests :)