Customer reviews of Unicorn Vape

Trust Attestation
9,5 /10
Overall rating: 9,5 out of 10
Based on 23 117 published reviews
5 19,4k 84% 4 2 428 11% 3 697 3% 2 217 1% 1 332 1%

Summary of reviews

Unicorn Vape is praised for fast delivery and shipments that arrive in good condition, with many notes about rapid shipping, secure packaging, and items arriving as described. Customers highlight a wide and competitive range of products, strong value for money, and frequent positive experiences with pricing, promotions, and dependable stock. The service is described as responsive and attentive, with multiple mentions of reliable ordering experiences, helpful support, and repeat business over years.

3 star reviews

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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 25/04/2022
As I said below, the waiting time is too long and there are errors in some orders.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 03/04/2022
The site is very good, many products with prices that defy all competition, however during my last order, I found myself with a liquid containing less ml than indicated on the site sale. I only consume this product, the quantity has always been respected, I buy it with a 10% discount and find myself with 10% less liquid, disappointed about this, otherwise everything is very good. The concerned product is: "Pitaya Kung Fruits Cloud Vapor - 50ml - Nicotine: No nicotine" Reference UnicornVape: "1CLOUDVAPOR16". I will continue to buy on the site but disappointed with this order.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 31/03/2022
An error in my order and no news from customer service, too bad.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 28/03/2022
Order with a day's delay and the tips for the 200ml bottles were missing, email sent without response, otherwise nothing to report.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 14/03/2022
Error upon receiving my order, received 1 little tiramisu instead of a little Belgian.
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Response from Unicorn Vape
Hello, Thank you for your message! If you encounter a problem with your order, do not hesitate to contact our customer service at [email protected]: we will be happy to assist you! Best regards and happy vaping, Bastien Unicorn Vape
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 04/02/2022
Good products but excessive shipping costs given the quality of the packaging (too thin, too small and therefore damaged).
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 03/02/2022
The site is fluid, clear, there are always nice promotions, which is very appreciated. That said, it has now happened twice that I received bottles of product that leak while the letter is in good condition. Otherwise nothing to report.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 25/01/2022
Already in another survey, the problem of open or incomplete bottles, if it happens again, I will not buy from them, I am averaging 100 euros per month!! We'll see on the next order!!
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Response from Unicorn Vape
Hello, Thank you for your message! If you encounter a problem with your order, do not hesitate to contact our customer service at [email protected]: we will be happy to assist you! Best regards and happy vaping, Bastien Unicorn Vape
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 19/01/2022
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 10/01/2022
Great site, too bad the prices have increased... over the past month.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 07/01/2022
Not bad. However, too many basic juices without interest, or recipes that have changed. Too bad.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 05/01/2022
Delivery price too high compared to the order price, especially since it arrived 48 hours late, which is double the delivery time.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 15/12/2021
Non-existent customer service, delivery announced 24/48h received at 72!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 05/12/2021
Website rather well done, incredibly low prices all year round, but customer service not very good...
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 28/11/2021
The site could be better by allowing us to choose by quantity for example, the packages are neglected, I received mine completely open because it was a cut and poorly redone box, everything looks crushed, it's incredible to deliver packages like that knowing that I'm not the only one... Check your packages or change your staff!
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Response from Unicorn Vape
Hello,
Our team takes great care in packaging the parcels, and I confirm that no order is shipped in a cut box. However, it can happen, rarely, that some packages are damaged during transport and are then repackaged by the Post Office. In this case, if you received a damaged product, please do not hesitate to contact our customer service at [email protected] and we will be happy to assist you.
Best regards and happy vaping,
Bastien
Unicorn Vape
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 02/11/2021
I paid and ordered 20 unicorn boost 20mg of nicotine 10ml, they were not in my order, I am really disappointed especially since I paid for them.
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Response from Unicorn Vape
Hello,
If a product is missing from your order, please do not hesitate to contact us at [email protected]: we will be happy to assist you!
Best regards and happy vaping,
Bastien
Unicorn Vape
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 01/11/2021
waiting for a response from customer service for a complaint about the last order.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 29/10/2021
Disappointed, 2 bottles leaked in the packaging but otherwise no issues!!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 19/10/2021
Damaged package and missing e-liquid bottle even though I suspect it was the carrier's fault, the packages should be of better quality.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 29/09/2021
We are definitely not at the top of red fruits, I find it has a medicinal taste, the sensation of vaping old strepsils ;( tested on berserker mtl, nevoks feelin and suorin air mod, same observation. A friend liked it so I gave it to him, as the saying goes 'to each their own bad taste'.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 11/09/2021
Not enough coffee flavor in 500ml and I never received a promotional code!!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 10/09/2021
I gave them 3 stars instead of 5 because my last order on the product did not have the spout to pour the product.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 30/08/2021
Well received the package but products are missing upon arrival without notifying the customer.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 11/08/2021
Good
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 05/08/2021
Good site, a lot of choices but very long delivery.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 04/08/2021
A wide range that is quite nice.
The downsides are:
- no loyalty
- delivery at the same price for any rate.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 21/07/2021
Illegible label. No after-sales service.
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Response from Unicorn Vape
Hello,
We are surprised by your comment as we have not received any message from you and your order appears to be delivered. If you are experiencing an issue with your order, please do not hesitate to contact our customer service at [email protected].
Best regards and happy vaping,
Bastien
Unicorn Vape
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 18/07/2021
Excellent prices and products
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 09/07/2021
I ordered a little tiramisu, I received a little breakfast instead! I did not receive any explanation from you! That's a shame!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 05/07/2021
Not enough content in 250 ml
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Response from Unicorn Vape
Hello,
We do not understand your message, could you provide us with more information?
Best regards and happy vaping,
Bastien
Unicorn Vape
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 13/06/2021
Products arrived a bit late and lack of tracking on your site.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 01/04/2021
Very good price. Products conform to the order.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 16/04/2021
I ordered 1l of fresh fruity gro but zero in fresh feeling disappointed because I only vape fresh
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 15/04/2021
Lack of flavor, to see with some steeping
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 14/04/2021
Insufficient packaging, especially for liquids: nothing secured, a bit of kraft paper at the bottom, damaged boosters spilled over the rest of the order.
Not great
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 03/04/2021
Disappointed, for my first order I did not receive the right flask
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 02/04/2021
I did not receive my order correctly until now no problem but now I am a bit disappointed...
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 26/03/2021
When I order, always complicated, I am told every time that my code is not valid.
The rest is fine
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 17/03/2021
A bit long (4 days if we don't count the weekend)
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 16/03/2021
I give 3 stars because it happened to me twice that the taste leaked in the box... the last time they sent me a new one but well I am not going to ask you to send me one every time even if the product is damaged.
It's not very serious because it leaked a little (about 10ml on a 50ml bottle) but the prices are very tempting so I stay at 3 stars.
Order received quickly.
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