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J
Rating: 2 out of 5
Not delivered on time, not notified, inactive tracking, therefore impossible
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Customer reviews of UNILABS
Trust Attestation
8,8
/10
Overall rating: 8,8 out of 10
Based on 89 published reviews
Summary of reviews
UNILABS consistently delivers quickly with fast and accurate shipping and carefully protected shipments that keep products intact. Customers highlight compliant items delivered on time, good sound quality, and reasonable prices, with experiences ranging from easy ordering to prompt handling of complaints and fast customer service. The positive experiences also emphasize reliable product conformance to descriptions and straightforward, efficient transactions, including direct communication with sellers and responsive support. Overall, shoppers praise timely delivery, smooth ordering, reliable product conformity, and attentive service.
Reviews 2 and 3 stars
Reset filtersA
Rating: 2 out of 5
Package received quickly but description not compliant (screen received with resolution of 1920 x 1080 while the description states a QHD resolution of 2560 × 1440) Return request unanswered for a week
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P
Rating: 3 out of 5
I did not receive a purchase confirmation email. But I did receive the parcel.
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N
Rating: 3 out of 5
Headphones didn't work. I spent time trying to set them up for my mom so that she could listen to her music, nothing. Complete bs. I did read the instructions, but no, headphones don't wana work. I don't think I'm ever gonna buy products from you anymore. Disappointed. You get 3 stars.
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Response from UNILABS
Hello Sir,
We are sorry for this, but your product is under warranty, we will contact you to make a standard exchange.
We are sorry for this experience which is not our fault, knowing that the products sold are new and under blister. Sincerely
We are sorry for this, but your product is under warranty, we will contact you to make a standard exchange.
We are sorry for this experience which is not our fault, knowing that the products sold are new and under blister. Sincerely
M
Rating: 3 out of 5
perfectly
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