Customer reviews of UNILABS

8,8 /10

Based on 89 published reviews

Summary of reviews

The online store UNILABS is recognized for its fast delivery, with many customers highlighting their orders arriving promptly and efficiently. Customers appreciate the careful packaging, ensuring items are well-protected during transit. The product quality consistently meets expectations, as evidenced by numerous mentions of compliant items that match the descriptions provided on the website. Additionally, the customer service is noted for being responsive and helpful, with effective handling of inquiries and issues that arise during the purchasing process.

Reviews 2 and 3 stars

Reset filters

Joseph Henri N.

Published on 20/12/2025 à 19h51 following a purchase from 05/12/2025

Not delivered on time, not notified, inactive tracking, therefore impossible

Translated reviews

Antoine L.

Published on 12/12/2025 à 15h00 following a purchase from 28/11/2025

Package received quickly but description not compliant (screen received with resolution of 1920 x 1080 while the description states a QHD resolution of 2560 × 1440) Return request unanswered for a week

Translated reviews

Pierre V.

Published on 15/02/2024 à 13h57 following a purchase from 02/02/2024

I did not receive a purchase confirmation email. But I did receive the parcel.

Translated reviews

Nino D.

Published on 28/08/2022 à 14h46 following a purchase from 16/08/2022

Headphones didn't work. I spent time trying to set them up for my mom so that she could listen to her music, nothing. Complete bs. I did read the instructions, but no, headphones don't wana work. I don't think I'm ever gonna buy products from you anymore. Disappointed. You get 3 stars.

Translated reviews

Response from UNILABS Published on 29/08/2022

Hello Sir,
We are sorry for this, but your product is under warranty, we will contact you to make a standard exchange.
We are sorry for this experience which is not our fault, knowing that the products sold are new and under blister. Sincerely

Marc S.

Published on 22/11/2021 à 07h56 following a purchase from 09/11/2021

perfectly

Translated reviews