Customer reviews of Univers-Train

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 1 824 published reviews
5 1 637 90% 4 136 7% 3 28 2% 2 12 1% 1 11 1%

Summary of reviews

Univers-Train offers a broad and up-to-date catalog with a wide range of products and a stock that supports quick fulfillment. Customers repeatedly highlight fast and careful shipping, well-packaged orders, and reliable delivery times, with many purchases arriving on or before the scheduled date. The store provides strong customer service and knowledgeable assistance, including responsive support, precise order information, and help resolving activation or setup questions. Overall, shoppers describe a positive experience with efficient processing, careful packaging, and a trustworthy, helpful team.

Reviews 1, 2, 3, 4 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/11/2021
Complies with my order, very good telephone reception, very attentive person.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/10/2021
Very serious site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/11/2021
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/11/2021
Top staff. Thank you.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/10/2021
accessible site, delivery on time
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/10/2021
the site is clear and navigation is simple. I found what I was looking for
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/11/2021
Always so efficient for delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/11/2021
Very good team attentive to customers
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/11/2021
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/11/2021
Competence, choice, speed of shipping. All good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/11/2021
very fast delivery and quality packaging. it's a shame that the absence of characters in the boxes and the fact that the decorations are not necessarily identical to the photos is not specified.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/10/2021
Very happy. Nothing to complain about.
Very professional store.
Recommended to everyone.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/11/2021
Easy navigation, up-to-date stock.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/10/2021
serious company
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/10/2021
What I ordered will be given as a gift for Christmas so I can't speak about the quality yet but in terms of timing and delivery, it's perfect. Secure train in the box.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/10/2021
very serious site, speed, impeccable delivery, to recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/10/2021
Perfect transaction and delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/11/2021
Excellent brand
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/10/2021
very good, from the phone to the receipt of the package everything went well
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/10/2021
everything is perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/10/2021
Really serious site, prices are reasonable, very good communication
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/10/2021
Everything is perfect !! Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/09/2021
Always impeccable and serious.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/10/2021
Thank you for everything !! Everything is great !!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/10/2021
Very good. Fast delivery and careful packaging.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/10/2021
Nothing to say, the information is clear (descriptions), whether in stock or not
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/10/2021
THE ACTION IS IMMEDIATE, WELL ORGANIZED AND FOLLOWED BY INFORMATION ON DELIVERY, DEADLINES MET, HOWEVER MANY OUT OF STOCK
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/10/2021
fast and efficient
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/10/2021
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/10/2021
Competitive prices. Comfortable navigation on the site (it is sometimes difficult to remove a filter or change it). Pleasant ordering and communication, ease of payment. Small downside: in-store purchases are not counted on your Internet account (loyalty discount). Friendly contact in-store. I appreciate finding more and more N here!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/10/2021
more ergonomics, the site opens on a page without interest, I would like it to open on new items for example
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/10/2021
satisfied with the product
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/10/2021
Very well done site, impeccable customer service, attentive interlocutor, delivery in good conditions (packaging etc ..)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/10/2021
It's very good! I will be very pleased to return to this site to buy small trains!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/10/2021
very good and adjusted according to needs.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/10/2021
Excellent listening to the customer and deadlines always respected
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/10/2021
Delivery as expected, and especially very fast.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/09/2021
Very good contact, provided catalog, attractive prices, fast shipping.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/09/2021
Very serious: order received 2 days later
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/09/2021
Very good merchant site and very fast shipping. Thank you, I recommend with my eyes closed
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