Customer reviews of Univers-Train

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 1 824 published reviews
5 1 637 90% 4 136 7% 3 28 2% 2 12 1% 1 11 1%

Summary of reviews

Univers-Train offers a broad and up-to-date catalog with a wide range of products and a stock that supports quick fulfillment. Customers repeatedly highlight fast and careful shipping, well-packaged orders, and reliable delivery times, with many purchases arriving on or before the scheduled date. The store provides strong customer service and knowledgeable assistance, including responsive support, precise order information, and help resolving activation or setup questions. Overall, shoppers describe a positive experience with efficient processing, careful packaging, and a trustworthy, helpful team.

Reviews 1, 2, 3, 4 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/12/2020
As always, satisfied with the processing time of orders and materials that always meet expectations. I am waiting for the rest of the announced materials.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/12/2020
Perfect site and very good customer service. - Thank you and best regards.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/12/2020
A real customer relationship, very satisfied.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/12/2020
Good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/12/2020
Excellent site, ultra-fast shipping, well-protected items
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/12/2020
Competitive prices, fast shipping, clean and secure package ... I will reorder in the future without any hesitation.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/12/2020
Fast delivery, serious packaging.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/12/2020
Nothing to report.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/12/2020
Very fast shipping and very precise tracking.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/12/2020
As usual! Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/12/2020
Perfect, with interesting prices.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/12/2020
Impeccable. Nothing to say except that I am satisfied. Thank you, I will come back....
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/12/2020
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/12/2020
Fast and compliant delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/12/2020
Speed and efficiency, deadline respected.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/12/2020
Great advice, clear and efficient website, Paypal payment (Amex cards): a flawless performance!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/12/2020
Very satisfied, I have already ordered several times and went to the store. I recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/12/2020
Nothing to say, order and delivery meet expectations.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/12/2020
Always impeccable! Nothing to say! Package very well done, hyper-fast shipping (shipped on the day of the order for me) and delivery in 48 working hours. Univers Train: a big thank you!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/12/2020
Website quite easy to navigate, delivery done as planned.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 06/12/2020
Incomplete package, awaiting completion.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/10/2020
Quality site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/12/2020
VERY GOOD SITE, YOU FIND WHAT YOU WANT
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/12/2020
Thank you for your seriousness.....especially with what is happening .....take care of yourself .....
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/12/2020
very good site, friendliness and helpfulness
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/12/2020
Friendliness and helpfulness, what more could you ask for?
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/12/2020
Excellent. I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/11/2020
Very friendly and despite the problems with the post, they took the time to inform me well and still get my order to me as quickly as possible.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/11/2020
Pleasant site, good communication....to other purchases.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 30/11/2020
I still don't have a package to this day, it's been 8 days even in Germany they are faster
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Response from Univers-Train
Hello,
Your order was placed on Monday afternoon (4 days ago) and was shipped on Wednesday. Everyone is overwhelmed during this Christmas holiday period. Carriers included. I apologize for this delay.
You can also contact us directly if you encounter any delivery problems.
Thank you for your understanding. And happy holidays anyway...
Univers-Train
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/12/2020
very satisfied on all points
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/12/2020
Good welcome
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/11/2020
The navigation on the site is smooth and well done, the delivery was very fast, the prices are correct (they are the cheapest I found on the net). I will return.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/11/2020
Short delay and compliant request. Package well wrapped.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/11/2020
Efficient and fast
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/11/2020
Excellent site. Very clear. Fast delivery in a well-protected box.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/11/2020
Good customer service relations
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/11/2020
between 1 and 10 =10
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/11/2020
lmpcable
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/11/2020
Helpful advice over the phone, they explain the compatibilities, a well-packaged parcel, excellent quality/price ratio and delivered on time... top notch!
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