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Rating: 5 out of 5
Perfect, I recommend, fast delivery, thanks to Univers Train.
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Customer reviews of Univers-Train
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 1 824 published reviews
Summary of reviews
Univers-Train offers a broad and up-to-date catalog with a wide range of products and a stock that supports quick fulfillment. Customers repeatedly highlight fast and careful shipping, well-packaged orders, and reliable delivery times, with many purchases arriving on or before the scheduled date. The store provides strong customer service and knowledgeable assistance, including responsive support, precise order information, and help resolving activation or setup questions. Overall, shoppers describe a positive experience with efficient processing, careful packaging, and a trustworthy, helpful team.
Reviews 1, 2, 3 and 5 stars
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Rating: 2 out of 5
Very bad idea to use this kind of packaging for curved rails delivered. Result ===== an unusable rail due to the breakage of many 'screws' - too bad for the customer who is used to being delivered with original boxes accepted by the delivery people.
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Response from Univers-Train
Hello, We have just credited you with a voucher for the amount of the damaged product. However, you can contact us directly for this kind of incidents. Best regards, Univers-Train
A
Rating: 5 out of 5
Fast service and attentive to its customers.
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Rating: 5 out of 5
Nothing to say, perfect.
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A
Rating: 5 out of 5
Excellent quality of welcome, advice and listening
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Rating: 5 out of 5
okok
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A
Rating: 5 out of 5
very good transaction
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A
Rating: 5 out of 5
Given the context, fast delivery. Thank you
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Rating: 3 out of 5
It's not bad but even more choice and a classification in the different product categories
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Rating: 5 out of 5
Ultra fast delivery.
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Rating: 5 out of 5
Great
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Rating: 5 out of 5
Very good service - Fast delivery
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A
Rating: 5 out of 5
Hello, nothing to complain about this merchant, courteous and honest contact, one complaint is the implementation of new models a bit late compared to others...
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A
Rating: 5 out of 5
Perfect.
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A
Rating: 5 out of 5
Perfect!
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A
Rating: 5 out of 5
Thank you, the package arrived well, very fast service and perfectly executed. Thank you very much.
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Rating: 5 out of 5
Everything was perfect. A thousand thanks
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Rating: 5 out of 5
Very good contact, well-packaged order, impeccable material, fast shipping times
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Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
I RECOMMEND
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A
Rating: 5 out of 5
Serious store and always listening. Well-packaged package.
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A
Rating: 5 out of 5
Very short delivery time!
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A
Rating: 5 out of 5
I have already ordered via Univers Train: on-time delivery. Excellent service. A difference compared to other sites in France!
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A
Rating: 5 out of 5
Very well-made website
Very reliable merchant
Fast and careful shipping
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Very reliable merchant
Fast and careful shipping
A
Rating: 5 out of 5
Hyper fast delivery
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Rating: 5 out of 5
Hyper fast delivery
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A
Rating: 5 out of 5
good service, speed, package received in 24h
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Rating: 3 out of 5
For the deadlines and the tracking on the site, no problem. However, I am disappointed because the material received does not comply with French standards regarding the US type power plug. This was not specified in the item description.
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Rating: 5 out of 5
Very good supplier. Fast delivery. To recommend.
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Rating: 5 out of 5
Very well, order received quickly, protected packaging.
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Rating: 5 out of 5
Hello, I received my first order well, the products have a nice finish, I haven't been able to try the train yet because I need to buy a board and it's the first time I'm getting into building a model. MY SECOND order, additional track, is waiting for the package because you are fast and efficient, I will receive it soon, thank you.
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Rating: 5 out of 5
I highly recommend this site for its formidable efficiency! I recently placed 5 orders and never had a problem regarding the quality of delivery and products. Thank you to this Pro!
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A
Rating: 5 out of 5
Very good, impeccable service, careful and attentive. I recommend!
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Rating: 5 out of 5
Always perfect. New order and once again very very satisfied. Easy-to-use site, lightning delivery. Keep it up!
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Rating: 5 out of 5
Hello, this is my first order, for now I find the site good, thank you.
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A
Rating: 5 out of 5
Speed, efficiency
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A
Rating: 5 out of 5
Well received, very good
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A
Rating: 5 out of 5
Availability of products. Very short delivery times and products conform to the order. What more could you ask for... Just let it last!
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A
Rating: 1 out of 5
No info yet. Nothing received.
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Response from Univers-Train
Hello, Order placed on 15/06 at 21h, processed and shipped by us on 16/06. Your package is in the hands of the DPD carrier and is on its way to be delivered to you.... You receive emails with each status change of your order (in preparation / shipping) and tracking number by email and also available in the history of your orders on your online customer account. Please contact us directly if you encounter any issues before leaving a negative rating and bad review. Have a good day, Univerrs-Train
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Rating: 5 out of 5
GOOD SITE, MATERIAL EASY TO FIND
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