Univers-Train offers a broad and up-to-date catalog with a wide range of products and a stock that supports quick fulfillment. Customers repeatedly highlight fast and careful shipping, well-packaged orders, and reliable delivery times, with many purchases arriving on or before the scheduled date. The store provides strong customer service and knowledgeable assistance, including responsive support, precise order information, and help resolving activation or setup questions. Overall, shoppers describe a positive experience with efficient processing, careful packaging, and a trustworthy, helpful team.
Good value for money -20€ / compared to the competition.
As for the machine, it's roco, a guarantee of quality
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/01/2020
Very good customer relationship, excellent listening, product very well packaged with no risk of deterioration, fast shipping, thank you, I recommend this company, site more than perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/01/2020
Chic, I received my order. I still have 4 hours to manage to put the railcar into service with my multimaus....
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/01/2020
Compliant with the description. Correct delivery and good packaging
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/01/2020
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/12/2019
great photos, correspond to the models and
Goods well packaged
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/12/2019
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/10/2019
Serious and fast seller
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/12/2019
Competitive price and fast delivery. Perfect.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/12/2019
all good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/12/2019
very good, fast, serious
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/12/2019
Delivery time at home and time slot respected by the DPD delivery person, very courteous as well.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/12/2019
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/12/2019
Speed in preparation and delivery.
Ordered on Sunday 29/12/19 received on 31/12/19.
Bravo!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/12/2019
Fast delivery by Colissimo, package arrived on the scheduled date and very well packaged.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/12/2019
Perfect, nothing to complain about
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/12/2019
Clear and smooth navigation. No problem.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/12/2019
Very easy access from every point of view
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/11/2019
Very good experience.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/12/2019
always very satisfied with the orders I place. very fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/12/2019
compliant with expectations.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/12/2019
I am satisfied with the product
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/12/2019
Advice - Ultra-fast shipping - And a rare product on the new market. Nice address and great customer experience
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/12/2019
Great site; easy to use and search for both novices and experts of the train
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/12/2019
Correct prices. Fast delivery and well done packaging.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/12/2019
Very good service, simplicity for ordering and fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/12/2019
Nothing to say, very good overall
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/12/2019
I chose this item following the letter you sent.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/12/2019
Very practical website. Excellent customer service. The product (TGV Euroduplex Jouef) is superb.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/12/2019
Order received very quickly and in good condition.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/12/2019
Order received very quickly, as described, to recommend! Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/11/2019
very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/12/2019
Wide choice and fast shipping
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/12/2019
Perfect! Thanks!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/12/2019
Perfect
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 28/11/2019
Slowness of delivery after sending the payment; delivery date announced by the carrier inaccurate; mediocre packaging
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Response from Univers-Train
Hello Sir, Your order has been paid by check. As specified in our payment conditions, we still accept this payment method, but the shipment of the order is made 10 days after the cashing of the latter. For payment by card, PayPal or bank transfer, the order is shipped the same day or the next day at the latest. Your order was available at the relay point the day after its shipment. We remain at your disposal if needed. Best regards,
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/11/2019
Very serious.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/11/2019
Very serious
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/10/2019
Excellent business relationship and very good welcome
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/12/2019
Fast shipping, well packaged, availability of the part, very serious company, I highly recommend
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