Customer reviews of Univers-Train

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 1 824 published reviews
5 1 637 90% 4 136 7% 3 28 2% 2 12 1% 1 11 1%

Summary of reviews

Univers-Train offers a broad and up-to-date catalog with a wide range of products and a stock that supports quick fulfillment. Customers repeatedly highlight fast and careful shipping, well-packaged orders, and reliable delivery times, with many purchases arriving on or before the scheduled date. The store provides strong customer service and knowledgeable assistance, including responsive support, precise order information, and help resolving activation or setup questions. Overall, shoppers describe a positive experience with efficient processing, careful packaging, and a trustworthy, helpful team.

Reviews 1, 2, 3 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/11/2019
This is the only place I found these parts, fast, careful, tracking! Super
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/11/2019
Loyal customer for years, I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/11/2019
Very satisfied, very good and fast for everything: response to a question, delivery, packaging, price. Super.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/11/2019
Well-made site, good responsiveness following an order error on my part, I appreciated your email informing me of the availability of an item. Fast delivery. No issues
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/11/2019
Tracking, delay, quality of packaging... an excellent service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/11/2019
Fast and reliable. Irreproachable. May it last!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/11/2019
Very fast and responsive, deadline respected
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/10/2019
Very good site, well installed the decoder with a bit of difficulty in making the settings with the Z21 Roco. But now I manage quite well.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/11/2019
Super
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/11/2019
Okay for everything 10/10
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/11/2019
Very fast shipping, decoder replaces a V4 Loksound HS no sound the new V5 okay as soon as connected.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/11/2019
I recommend! Very good products and service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/11/2019
Clear and practical site to use
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/11/2019
Speed, Efficiency
I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/11/2019
Very good.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/11/2019
The package is well protected and arrived well
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/11/2019
Irreproachable welcome, we are dealing with professionals.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/11/2019
Super Everything went normally. Telephone welcome, advice and delivery TOP
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/11/2019
Fast shipping, very practical
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/11/2019
I have been a customer at Univers Train for over 10 years. I have never had any issues. The rare ambiguities I had were immediately resolved by phone. I recommend this site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/11/2019
Very satisfied
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/11/2019
Site that keeps its promises,
realistic and good quality material, I validate!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/10/2019
Response on the phone within a minute, friendly welcome, perfect service. Thank you.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/10/2019
Satisfactory
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/11/2019
Very well packaged
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/10/2019
Very fast delivery and well packaged
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/11/2019
Nothing to report
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/10/2019
Very good visibility on the items
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/11/2019
very fast shipping, and very well packaged (less than 24 h)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/11/2019
Good site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/10/2019
Well done, easy to use, fast shipping, perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/10/2019
no issues with the order or delivery
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 12/11/2019
average package wrapping - delivery time very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/10/2019
Good service. Competent and helpful person. It's rare!!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/11/2019
everything is well done
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/10/2019
very good service, no problems on that side
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/11/2019
N/A
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/10/2019
Very ergonomic
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/11/2019
Perfect fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/10/2019
Delivery speed.
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