Customer reviews of Univers-Train

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 1 824 published reviews
5 1 637 90% 4 136 7% 3 28 2% 2 12 1% 1 11 1%

Summary of reviews

Univers-Train offers a broad and up-to-date catalog with a wide range of products and a stock that supports quick fulfillment. Customers repeatedly highlight fast and careful shipping, well-packaged orders, and reliable delivery times, with many purchases arriving on or before the scheduled date. The store provides strong customer service and knowledgeable assistance, including responsive support, precise order information, and help resolving activation or setup questions. Overall, shoppers describe a positive experience with efficient processing, careful packaging, and a trustworthy, helpful team.

Reviews 1, 2, 4 and 5 stars

Reset filters
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/03/2020
Perfect!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/03/2020
Top as usual.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/03/2020
Received what I ordered, without any unpleasant surprises.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/02/2020
Always satisfied with the site
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/03/2020
One of the best sites. Rating 10/10
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/03/2020
very fast shipping that's good
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/01/2020
fast well packaged and response on request by phone regarding the order.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/03/2020
very fast shipping
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/03/2020
Correct navigation, the dropdown menus and option areas are well organized and intuitive.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/03/2020
Great
Translated reviews
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 04/03/2020
Registration done but order not taken into account despite online payment. Confusing.
Translated reviews
Response from Univers-Train
Hello Sir,
I do not understand your message. Your order placed on 4/03 was prepared and shipped that same day... Difficult to be faster.
It will be dropped off at the chosen relay point tomorrow or the day after.
We remain at your disposal if you have any questions.
Best regards,
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/02/2020
Recommended for the service!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/03/2020
The order and delivery were really fast.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/03/2020
Very clear site
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/02/2020
perfect
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/02/2020
perfect
Translated reviews
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 29/02/2020
Fast delivery, but product of poor quality; I am returning it.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/03/2020
Thank you for your speed
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/03/2020
great site glad to meet you
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/02/2020
Responsiveness and speed are undeniable.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/02/2020
Good online store very responsive.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/02/2020
Fast and careful shipping. Totally satisfied
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/02/2020
Hello very well fast and see you soon
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/02/2020
What to say, between the order and delivery 3 days, better than a postcard. A question asked via email, response the next day. Everything is perfect, thank you to the team.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/02/2020
One of the top 3 shopping sites on the net. Very commercial it's perfect
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/02/2020
Great, fast purchase and delivery, wide choice. I recommend.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/02/2020
Fast, compliant, good
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/02/2020
Excellent services Easily reachable Excellent advice
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/02/2020
good site. I will reorder
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/02/2020
Top delivery Fast and efficient!
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/01/2020
I still haven't received my order from January 24
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/02/2020
very professional, fast and courteous
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/02/2020
Ordered at 3 PM, received the next day at the relay point at 2 PM. Happy.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/01/2020
Quality service and fast
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/02/2020
a top service
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/02/2020
Item as described and delivery times correct.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/02/2020
Very responsive. Ordered early afternoon. Shipped late afternoon. Same day. Thank you
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/02/2020
Fast shipping, well-packaged parcel. Items in perfect condition, order OK.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/02/2020
Shipping of my FALLER model order was extremely fast. Thanks for the beautiful TRIX, MÄRKLIN catalogs and postcards found in the package. Excellent company to recommend; Perfect transaction. Thank you.
Arnaud LAROCHE
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/02/2020
It was my first order. Site OK, processing and info OK. Fast shipping. See you soon if I find the items I want. Best regards.
Translated reviews
We use cookies for audience measurement and improving user experience.