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B
Rating: 5 out of 5
the site is very good for modelers the prices are correct
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Customer reviews of Univers-Train
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 1 824 published reviews
Summary of reviews
Univers-Train offers a broad and up-to-date catalog with a wide range of products and a stock that supports quick fulfillment. Customers repeatedly highlight fast and careful shipping, well-packaged orders, and reliable delivery times, with many purchases arriving on or before the scheduled date. The store provides strong customer service and knowledgeable assistance, including responsive support, precise order information, and help resolving activation or setup questions. Overall, shoppers describe a positive experience with efficient processing, careful packaging, and a trustworthy, helpful team.
Reviews 1, 2 and 5 stars
Reset filtersP
Rating: 5 out of 5
Good ergonomics and up-to-date stock.
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F
Rating: 5 out of 5
perfect, delivered in 48H
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C
Rating: 5 out of 5
very good
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A
Rating: 5 out of 5
Very good, impeccable service, careful and attentive. I recommend!
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B
Rating: 5 out of 5
Good phone contact. Attractive prices. Delivery times a bit long when paying by check But the shipment is careful. In short, I am satisfied!
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J
Rating: 5 out of 5
Fast delivery and well packaged product
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M
Rating: 5 out of 5
Fast shipping, material free of all defects, as always! See you soon!
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P
Rating: 5 out of 5
Serious seller
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P
Rating: 5 out of 5
No problems encountered
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P
Rating: 5 out of 5
Very correct, your site
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L
Rating: 5 out of 5
Very good site and easy to find what you are looking for.
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F
Rating: 5 out of 5
Very good product quality, I recommend buying from them.
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W
Rating: 5 out of 5
Order received quickly, the box was crushed and cracked but the items inside are intact.
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A
Rating: 5 out of 5
I appreciated the listening and professionalism of my contact.
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F
Rating: 1 out of 5
No review
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Response from Univers-Train
Hello, if you don't leave a review, why leave a negative one then? What went wrong? Best regards, Renaud
V
Rating: 5 out of 5
Magnificent train site, super well packaged, top delivery times, thank you very much.
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P
Rating: 5 out of 5
Flawless service.. Product well packaged and arrived in two days.
This is my favorite store for railway modeling.
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This is my favorite store for railway modeling.
C
Rating: 5 out of 5
Well served, availability is displayed...
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F
Rating: 5 out of 5
Very easy navigation on the site, fast delivery.
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P
Rating: 5 out of 5
Very fast delivery and excellent
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T
Rating: 5 out of 5
Very good representation of the site and pleasant to look at.
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R
Rating: 5 out of 5
It's perfect, nothing to complain about.
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D
Rating: 5 out of 5
Easy to browse site
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G
Rating: 5 out of 5
Great professionalism
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D
Rating: 5 out of 5
A very clear site with fast and well-packaged deliveries, I recommend.
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E
Rating: 5 out of 5
Well-packaged parcel, no complaints.
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D
Rating: 5 out of 5
Hello, I was delivered on Monday 26/05/5025. Very good product. Thank you for your professional seriousness. Train universe should be known worldwide for its expertise.
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P
Rating: 5 out of 5
Clear site, wide choice, interesting promotions, I quickly found what I was looking for.
Fast and careful shipping with integrated tracking on the site.
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Fast and careful shipping with integrated tracking on the site.
G
Rating: 5 out of 5
Average prices, responsiveness and careful packaging: very good.
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D
Rating: 5 out of 5
Order ready on time for in-store pickup. Very good advice on using the purchased material. Very important to have an establishment like this nearby. Thank you.
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J
Rating: 5 out of 5
Very good site with very intuitive navigation and timely delivery.
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V
Rating: 5 out of 5
Good products, very responsive, fast shipping, very serious.
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J
Rating: 5 out of 5
Everything is very good.
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F
Rating: 5 out of 5
Always on top, fast shipping and well packaged.
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P
Rating: 5 out of 5
Fast and efficient.
Good value for money
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Good value for money
D
Rating: 5 out of 5
Very simple navigation on the site, fast delivery.
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P
Rating: 2 out of 5
Of the 4 cars ordered, 1 cannot be used due to lack of hitch and another has all wheels oxidized and runs very poorly.
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Response from Univers-Train
Hello, Thank you for taking the time to share your experience with us. We are sorry to hear that 2 of your cars have issues. The hitches are normally delivered in the packaging bags. We have not received any request from you for missing parts. Best regards, The team at univers-train.com
M
Rating: 5 out of 5
Nothing to report .. top notch
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M
Rating: 5 out of 5
Very good, I had reserved this steam engine a few months ago, I was notified of its arrival in the store, I was able to pay easily with the 4x payment option without PayPal fees.
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