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Rating: 5 out of 5
very good, from the phone to the receipt of the package everything went well
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Customer reviews of Univers-Train
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 1 824 published reviews
Summary of reviews
Univers-Train offers a broad and up-to-date catalog with a wide range of products and a stock that supports quick fulfillment. Customers repeatedly highlight fast and careful shipping, well-packaged orders, and reliable delivery times, with many purchases arriving on or before the scheduled date. The store provides strong customer service and knowledgeable assistance, including responsive support, precise order information, and help resolving activation or setup questions. Overall, shoppers describe a positive experience with efficient processing, careful packaging, and a trustworthy, helpful team.
Reviews 1, 3 and 5 stars
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Rating: 5 out of 5
everything is perfect
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Rating: 5 out of 5
Really serious site, prices are reasonable, very good communication
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Rating: 5 out of 5
Everything is perfect !! Thank you
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Rating: 5 out of 5
Always impeccable and serious.
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Rating: 5 out of 5
Thank you for everything !! Everything is great !!!
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Rating: 5 out of 5
Very good. Fast delivery and careful packaging.
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Rating: 5 out of 5
Nothing to say, the information is clear (descriptions), whether in stock or not
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Rating: 5 out of 5
THE ACTION IS IMMEDIATE, WELL ORGANIZED AND FOLLOWED BY INFORMATION ON DELIVERY, DEADLINES MET, HOWEVER MANY OUT OF STOCK
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Rating: 5 out of 5
fast and efficient
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Rating: 5 out of 5
Perfect
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Rating: 5 out of 5
Competitive prices. Comfortable navigation on the site (it is sometimes difficult to remove a filter or change it). Pleasant ordering and communication, ease of payment. Small downside: in-store purchases are not counted on your Internet account (loyalty discount). Friendly contact in-store. I appreciate finding more and more N here!
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Rating: 5 out of 5
Very well done site, impeccable customer service, attentive interlocutor, delivery in good conditions (packaging etc ..)
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Rating: 5 out of 5
It's very good! I will be very pleased to return to this site to buy small trains!
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Rating: 5 out of 5
very good and adjusted according to needs.
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Rating: 5 out of 5
Excellent listening to the customer and deadlines always respected
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Rating: 5 out of 5
Delivery as expected, and especially very fast.
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Rating: 5 out of 5
Very good contact, provided catalog, attractive prices, fast shipping.
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Rating: 5 out of 5
Very serious: order received 2 days later
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Rating: 5 out of 5
Very good merchant site and very fast shipping. Thank you, I recommend with my eyes closed
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Rating: 5 out of 5
Excellent services and advice. Great availability
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Rating: 5 out of 5
maybe a bit too many emails for each progress of the order. but the process is very professional, thank you
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Rating: 5 out of 5
Hello, I'm giving you my opinion but I haven't received my order yet!
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Rating: 5 out of 5
Price, delay, delivery = perfect
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Rating: 5 out of 5
Delivery already in progress on the same day as my order! Bravo for your speed! Collissimo sent me a message to tell me that I will be delivered next Saturday.
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Rating: 5 out of 5
First order at Univers Train, excellent, sent quickly, received the next day, thank you
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Rating: 5 out of 5
First order on the site and really pleasantly surprised. Speed, packaging everything is top-notch.
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Rating: 5 out of 5
Very good website.
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Rating: 3 out of 5
Well-made package, material well protected.
However, I tried my AGC LS Model train and it had poor reception. After checking, I noticed that the wheels were dirty. I deduce that I was sold a used material (how many hours and thus second-hand), sold as new without discount,
Here is my disappointment for this purchase.
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However, I tried my AGC LS Model train and it had poor reception. After checking, I noticed that the wheels were dirty. I deduce that I was sold a used material (how many hours and thus second-hand), sold as new without discount,
Here is my disappointment for this purchase.
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Rating: 5 out of 5
Material is perfect. Fast shipping. Thank you
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Rating: 5 out of 5
Always the best welcome and the best advice
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Rating: 5 out of 5
very fast!
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Rating: 5 out of 5
Well-designed site, fast and compliant delivery, serious company.
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Rating: 5 out of 5
Very good welcome
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Rating: 5 out of 5
Nothing to complain about, it's perfect
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Rating: 5 out of 5
Very good.
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Rating: 5 out of 5
Delivery in less than 24h at 400 km, no other dealer can do it.
Careful packaging and slightly cheaper prices than elsewhere.
All positive.
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Careful packaging and slightly cheaper prices than elsewhere.
All positive.
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Rating: 5 out of 5
Well-made and detailed site, just a small gap when looking for a specific spare part, for example a transmission belt, there are some, but we are shown a whole bunch of other products before finding it...?!
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Rating: 5 out of 5
Very satisfied with the order and customer relationship
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Rating: 5 out of 5
PERFECT!
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