Univers-Train offers a broad and up-to-date catalog with a wide range of products and a stock that supports quick fulfillment. Customers repeatedly highlight fast and careful shipping, well-packaged orders, and reliable delivery times, with many purchases arriving on or before the scheduled date. The store provides strong customer service and knowledgeable assistance, including responsive support, precise order information, and help resolving activation or setup questions. Overall, shoppers describe a positive experience with efficient processing, careful packaging, and a trustworthy, helpful team.
Navigation? The 'continue your shopping' procedure is cumbersome! I am currently looking for characters: very little choice at PREISER, and rarely more than one item in stock (when it's not out of stock!). Too bad because the sets at 10 euros are attractive.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/04/2019
nothing to complain about everything is clear
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/02/2019
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/05/2019
Great
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/08/2019
The customer service is very good. They responded quickly to my questions. The package arrived quickly without any problem.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/09/2019
Clear site, very easy to navigate. Good communication from the store managers.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/01/2019
very good impeccable service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/09/2019
WHAT TO SAY EXCEPT +++++++
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/02/2019
I was well delivered. My only reservation comes from the fact that Railway Lisieux sent me and debited, from my account, 2 identical trailers. So, it's not your fault if I don't leave a perfect comment.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/05/2019
Available staff and attentive to my issue.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/05/2019
Very good, impeccable service, careful and attentive. I recommend!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/06/2019
PERFECT!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/02/2019
Pleasant merchant to deal with
No problem ordering a product out of stock
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/11/2018
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/05/2019
The site is quite clear once you understand the sections, you can find easily.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/02/2019
Excellent shop, serious and quality. A perfect address!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/07/2019
I have been a customer for many years and have never had any problems with the welcome, the purchased material, or online.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/05/2019
Hello
very good, too bad for the price not going down
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/01/2019
Very satisfied
I am eagerly awaiting the rest of the order.....
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/05/2019
very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/10/2018
One of my reference sites for several years.
And a competent and responsive captain at its head!
The major asset of Univers-Trains is, in my opinion, the great quality of the photos - from different angles - of the models for sale.
Moreover, they accept PayPal, which is super convenient and not taken for granted.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/06/2019
I am very satisfied with the services of this online store and the welcome of its managers who are always attentive to the customer and very helpful.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/08/2019
perfect delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/12/2018
Very good throughout the process
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 12/09/2019
correct but nothing more
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/08/2019
Very well structured.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/06/2019
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/03/2019
Completely in line with my expectations.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/04/2019
Fast and attractive price ..
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/05/2019
Rapid delivery, good communication. Thank you!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/05/2019
very satisfied
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/03/2019
Nothing to complain about
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/10/2018
very good sales site, I recommend the seriousness of the store.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/08/2019
Congratulations very responsive I recommend your site to my friends from the club
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/04/2019
fast and efficient merchant.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/09/2019
Top notch!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/10/2018
very good service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/09/2019
very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/11/2018
Too bad we can't choose the criteria at the same time. EX.: choosing the scale sends us to a window presenting machines at this scale. If we want to refine (choice of brand or other) we have to go back to the previous window to make this complementary choice? Likewise, if we want to refine even more.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/03/2019
Very good service!
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