Customer reviews of Univers-Train

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 1 824 published reviews
5 1 637 90% 4 136 7% 3 28 2% 2 12 1% 1 11 1%

Summary of reviews

Univers-Train offers a broad and up-to-date catalog with a wide range of products and a stock that supports quick fulfillment. Customers repeatedly highlight fast and careful shipping, well-packaged orders, and reliable delivery times, with many purchases arriving on or before the scheduled date. The store provides strong customer service and knowledgeable assistance, including responsive support, precise order information, and help resolving activation or setup questions. Overall, shoppers describe a positive experience with efficient processing, careful packaging, and a trustworthy, helpful team.

Reviews 1, 4 and 5 stars

Reset filters
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/06/2021
Store always at the top, order processed and available quickly.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/06/2021
Thank you for the information
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/06/2021
I recommend this site, fast and clean shipping
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/06/2021
Very good site
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/05/2021
SERIOUS SELLER AND VERY COMPETITIVE PRICES, THIS IS NOW MY STORE FOR TRAINS
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/06/2021
Good transaction
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/06/2021
Great! I recommend.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/06/2021
sent super fast, shipping a bit expensive, 2nd order almost 80 euros each time
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/05/2021
Very good communication, the staff is attentive to the customer.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/06/2021
Perfect!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/06/2021
very clear
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/06/2021
Very good, impeccable service, fast and careful shipping!!!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/06/2021
very good service
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/06/2021
It was my first order and I am completely satisfied in every way, tracking, speed, packaging. Recommended store. Thank you
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/06/2021
Good evening, very good, ultra-fast delivery
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/05/2021
Thank you for the quality of your service. Everything was very well packaged and our 5-year-old grandson, a train enthusiast, really appreciated the catalogs included in the package that made him dream!!!!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/05/2021
Very simple to use website. Quick order and delivery as scheduled. Very serious and professional. Highly recommended!!!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/06/2021
Deadlines are respected and Univers-trains reacted immediately when it was necessary to resolve a customer service issue. It's a very friendly team and I highly recommend this brand.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/05/2021
Very good, impeccable service!!!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/05/2021
Always well advised by the professional in the department who is always attentive, it's essential to retain the customer.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/05/2021
Store always attentive to the customer and always ready to help.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/06/2021
Easy consultation, competitive prices (for these models), very effective follow-up, perfect email exchange, fast shipping but since I am currently in Belgium, it seems to me that from a certain purchase amount, shipping could be free and via Mondial Relay (low price and well-tracked delivery) thank you.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/05/2021
Fast shipping
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/01/2021
WE RECEIVED THIS DEADLINE FROM PRODUCTION EPM DOES NOT QUESTION THE QUALITY OF SERVICES AS SOON AS ANNOUNCED AS SOON AS SHIPPED
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/06/2021
Great service and immediate feedback
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/06/2021
Very well-made site, impeccable customer service 'merchant' in the good sense of the term: listening, responsiveness, etc...
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/04/2021
Reservation and delivery done without problems. Good quality-price ratio.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/06/2021
Meets the need, practical
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/05/2021
very good delivery speed
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/06/2021
less practical than some sites
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/05/2021
Very happy with the service. Highly recommend.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/05/2021
Very fast delivery, perfect
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/05/2021
Perfect, fast delivery, product meets my expectations
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/05/2021
Pleasant site to use. Products well presented. Very fast delivery from Savoie to Yonne. Staff in the store friendly during my visit to the shop but organization needs improvement.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/04/2021
Nothing to say, very good
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/05/2021
Perfect delivery - Order from 25/5 delivered on 27/5 - Careful packaging
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/05/2021
ALWAYS LISTENING TO THE CUSTOMER. RARE TIMELY SERVICE
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/05/2021
Perfect, as always.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/05/2021
very fast delivery
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/05/2021
good, just that the flocking is a bit large for N, I have to grind it a bit to be finer, but I am satisfied. Thank you and looking forward to it.
Translated reviews
We use cookies for audience measurement and improving user experience.