Customer reviews of Univers-Train

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 1 824 published reviews
5 1 637 90% 4 136 7% 3 28 2% 2 12 1% 1 11 1%

Summary of reviews

Univers-Train offers a broad and up-to-date catalog with a wide range of products and a stock that supports quick fulfillment. Customers repeatedly highlight fast and careful shipping, well-packaged orders, and reliable delivery times, with many purchases arriving on or before the scheduled date. The store provides strong customer service and knowledgeable assistance, including responsive support, precise order information, and help resolving activation or setup questions. Overall, shoppers describe a positive experience with efficient processing, careful packaging, and a trustworthy, helpful team.

Reviews 1, 4 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/03/2020
very fast shipping
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/03/2020
Correct navigation, the dropdown menus and option areas are well organized and intuitive.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/03/2020
Great
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/02/2020
Recommended for the service!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/03/2020
The order and delivery were really fast.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/03/2020
Very clear site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/02/2020
perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/02/2020
perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/03/2020
Thank you for your speed
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/03/2020
great site glad to meet you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/02/2020
Responsiveness and speed are undeniable.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/02/2020
Good online store very responsive.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/02/2020
Fast and careful shipping. Totally satisfied
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/02/2020
Hello very well fast and see you soon
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/02/2020
What to say, between the order and delivery 3 days, better than a postcard. A question asked via email, response the next day. Everything is perfect, thank you to the team.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/02/2020
One of the top 3 shopping sites on the net. Very commercial it's perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/02/2020
Great, fast purchase and delivery, wide choice. I recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/02/2020
Fast, compliant, good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/02/2020
Excellent services Easily reachable Excellent advice
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/02/2020
good site. I will reorder
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/02/2020
Top delivery Fast and efficient!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/01/2020
I still haven't received my order from January 24
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/02/2020
very professional, fast and courteous
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/02/2020
Ordered at 3 PM, received the next day at the relay point at 2 PM. Happy.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/01/2020
Quality service and fast
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/02/2020
a top service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/02/2020
Item as described and delivery times correct.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/02/2020
Very responsive. Ordered early afternoon. Shipped late afternoon. Same day. Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/02/2020
Fast shipping, well-packaged parcel. Items in perfect condition, order OK.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/02/2020
Shipping of my FALLER model order was extremely fast. Thanks for the beautiful TRIX, MÄRKLIN catalogs and postcards found in the package. Excellent company to recommend; Perfect transaction. Thank you.
Arnaud LAROCHE
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/02/2020
It was my first order. Site OK, processing and info OK. Fast shipping. See you soon if I find the items I want. Best regards.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/12/2019
The same pleasure of going there as every time!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/02/2020
Well, nothing to complain about.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/02/2020
Delivery in barely 24 hours, careful packaging and fortunately because the box suffered a bit from transport. The Loco hasn't been put into service yet, but just for the speed and efficiency. 5 stars.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/02/2020
Hello, these products are part of a second order not received to date.
But I am happy with my first order.
Regards.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/02/2020
Varied products and a lot of choice and price level.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/11/2019
Very ergonomic site as usual with this seller. Easy to search. Clear photos and airy site. Really easy to find what you want and to place an order.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/02/2020
Very clear site, only downside is that taxes are not displayed on the price of each item.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/01/2020
Super fast between order and delivery (3 days).
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/01/2020
Good site. Serious service. Quality product. The shipping was fast and the packaging careful.
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