Customer reviews of Univers-Train

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 1 824 published reviews
5 1 637 90% 4 136 7% 3 28 2% 2 12 1% 1 11 1%

Summary of reviews

Univers-Train offers a broad and up-to-date catalog with a wide range of products and a stock that supports quick fulfillment. Customers repeatedly highlight fast and careful shipping, well-packaged orders, and reliable delivery times, with many purchases arriving on or before the scheduled date. The store provides strong customer service and knowledgeable assistance, including responsive support, precise order information, and help resolving activation or setup questions. Overall, shoppers describe a positive experience with efficient processing, careful packaging, and a trustworthy, helpful team.

Reviews 2, 3, 4 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/02/2020
Top delivery Fast and efficient!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/01/2020
I still haven't received my order from January 24
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/02/2020
very professional, fast and courteous
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/02/2020
Ordered at 3 PM, received the next day at the relay point at 2 PM. Happy.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/01/2020
Quality service and fast
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/02/2020
a top service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/02/2020
Item as described and delivery times correct.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/02/2020
Very responsive. Ordered early afternoon. Shipped late afternoon. Same day. Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/02/2020
Fast shipping, well-packaged parcel. Items in perfect condition, order OK.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/02/2020
Shipping of my FALLER model order was extremely fast. Thanks for the beautiful TRIX, MÄRKLIN catalogs and postcards found in the package. Excellent company to recommend; Perfect transaction. Thank you.
Arnaud LAROCHE
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/02/2020
It was my first order. Site OK, processing and info OK. Fast shipping. See you soon if I find the items I want. Best regards.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/12/2019
The same pleasure of going there as every time!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/02/2020
Well, nothing to complain about.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/02/2020
Delivery in barely 24 hours, careful packaging and fortunately because the box suffered a bit from transport. The Loco hasn't been put into service yet, but just for the speed and efficiency. 5 stars.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/02/2020
Hello, these products are part of a second order not received to date.
But I am happy with my first order.
Regards.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/02/2020
Varied products and a lot of choice and price level.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/11/2019
Very ergonomic site as usual with this seller. Easy to search. Clear photos and airy site. Really easy to find what you want and to place an order.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/02/2020
Very clear site, only downside is that taxes are not displayed on the price of each item.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/01/2020
Super fast between order and delivery (3 days).
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/01/2020
Good site. Serious service. Quality product. The shipping was fast and the packaging careful.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/01/2020
Very satisfied.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/01/2020
Item as described. Fast delivery. I recommend.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/01/2020
Perfect and fast.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/01/2020
Very serious.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/01/2020
Order delivered in 48 hours. Well-structured site.
I recommend this seller.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/12/2019
Excellent. I recommend!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/01/2020
Super, fast and efficient for
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/01/2020
Very professional, they respond to all emails.
Order placed on Thursday at 2 PM, delivered Friday at 11 AM, can it be better?
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/01/2020
Exactly what I wanted.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/01/2020
Very good.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/01/2020
Order as described, well packaged, delivered on time. Very good.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/01/2020
Fast preparation and delivery. Too bad there are still shipping costs beyond €150 of purchase...
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/01/2020
Very good site, correct prices and loyalty points, fast processing of orders and often deliveries in J+1. In short, a real pleasure compared to other sellers.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/01/2020
It is a very good website, the purchasing process is simple and quick. I recommend it.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/01/2020
Everything is very good except for the packaging which is not reassuring but no damage to the material... recycling?
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/01/2020
Material delivered on time and completely satisfactory.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/01/2020
Very good service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/01/2020
Impeccable and careful service. I highly recommend it.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/01/2020
Remarkable customer service. I highly recommend it.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/01/2020
In accordance with the order, well packaged, shipped very quickly
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