Customer reviews of Univers-Train

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 1 824 published reviews
5 1 637 90% 4 136 7% 3 28 2% 2 12 1% 1 11 1%

Summary of reviews

Univers-Train offers a broad and up-to-date catalog with a wide range of products and a stock that supports quick fulfillment. Customers repeatedly highlight fast and careful shipping, well-packaged orders, and reliable delivery times, with many purchases arriving on or before the scheduled date. The store provides strong customer service and knowledgeable assistance, including responsive support, precise order information, and help resolving activation or setup questions. Overall, shoppers describe a positive experience with efficient processing, careful packaging, and a trustworthy, helpful team.

Reviews 2, 3 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/01/2023
fast service, correct price
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/01/2023
Very good site, good choice, correct prices, and fast shipping.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/01/2023
Very professional and efficient
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/01/2023
Store true to itself! It's always a pleasure!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/01/2023
Very fast delivery of my 140C Jouef which had just arrived in stock at Univers train
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/01/2023
Very practical site and speed of shipping
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/12/2022
Always very well served, package very well packaged,
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/01/2023
Very happy to see British items for sale in France! Brexit puts serious obstacles in the way of English expats trying to recreate the Kent county of the 1970s in miniature! (We must not be many!)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/11/2022
Very good, fast and responsive, thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/01/2023
Great, fast, large selection, prices.
thank you
Eric
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/12/2022
address to recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/12/2022
Following my order, I had to contact 'Univers-Train' by phone. My contact, Mr. Renaud, was extremely courteous and very understanding. He was also a vector of positive and very advantageous proposals to help me achieve my goal.
For this first order at 'Univers-Train', I am very satisfied and do not know how to express my happiness.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/12/2022
Perfect! Serious and fast.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/12/2022
VERY GOOD NO PROBLEM
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/12/2022
Pleasant site to visit and easy to use. Delivery times as advertised. For a first visit and a first purchase, I am fully satisfied. Thank you to Univers Train for the quality of the service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/12/2022
Another flawless experience. Reliable and serious seller. Ultra-fast shipping.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/12/2022
Everything is perfect, I recommend, thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/12/2022
Quality of service always excellent.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/12/2022
Regular exchanges to know the availability of a particular material. Very good follow-up of my order. I recommend!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/12/2022
Easy navigation and easily accessible
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/12/2022
Speed and a lot of seriousness. Reliable and safe site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/12/2022
User-friendly website, fairly complete catalog and fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/12/2022
Great, I recommend +++++++
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/12/2022
Everything is perfect.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/10/2022
I appreciate the technical information, sizes, uses, recommendations that are sometimes very relevant and especially the responsiveness of Renaud SILVESTRI, on the contact page of the site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/12/2022
Express delivery, quality customer service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/12/2022
Beautiful store and large spaces. A must-see.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/12/2022
Perfect, a big thank you for the packaging that allowed the material to arrive in perfect condition despite a very damaged box. I recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/10/2022
The site is very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/12/2022
Very professional and fast
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/12/2022
Only congratulations to pronounce for the
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/12/2022
Fast shipping, well-packaged products
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/12/2022
Very good.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/11/2022
Product available. Fast shipping and receipt within 48 hours.
Thank you.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/11/2022
Super fast, well packaged: perfect!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/11/2022
very fast
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/11/2022
Very clear and easy to use site, the pleasure remains intact with each new order!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/10/2022
Very clear and easy to use site, the pleasure remains intact with each new order!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 03/10/2022
Good reaction from UNIVERS TRAIN following my decision to exercise my right of withdrawal!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/09/2022
Good communication, excellent product packaging
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