Customer reviews of Univers-Train

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 1 824 published reviews
5 1 637 90% 4 136 7% 3 28 2% 2 12 1% 1 11 1%

Summary of reviews

Univers-Train offers a broad and up-to-date catalog with a wide range of products and a stock that supports quick fulfillment. Customers repeatedly highlight fast and careful shipping, well-packaged orders, and reliable delivery times, with many purchases arriving on or before the scheduled date. The store provides strong customer service and knowledgeable assistance, including responsive support, precise order information, and help resolving activation or setup questions. Overall, shoppers describe a positive experience with efficient processing, careful packaging, and a trustworthy, helpful team.

Reviews 2, 3 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/11/2020
Nothing to say. 2nd order, tight price, extra delivery time.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/11/2020
Nothing to report OK
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/11/2020
very good readability on the site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/11/2020
Super happy !! Bravo.
Friendly phone call, quick and efficient order, and fast delivery. All this with end-to-end tracking messages. Perfect.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/11/2020
Site search browser a bit delicate.....
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/11/2020
Perfect, ordered on Sunday, delivery on Tuesday at 11:00 with prior indication of the time slot, all desired items were in stock, very well packaged and each item met expectations...
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/11/2020
good material by the way I return to universe train, very friendly.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/11/2020
Fast and efficient
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/11/2020
very good sites to recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/11/2020
NOTHING TO SAY ALL COMMITMENTS MADE WERE RESPECTED
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/11/2020
Site (clear and pleasant layout to consult) Easy navigation.
Reactivity in preparation and speed of delivery. Very protective packaging.
Product conforms. For me, everything is OK.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/11/2020
Package received on time, very carefully packaged. I recommend!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/10/2020
I needed to contact someone by phone about my order, and she met all my expectations. They are professional
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/10/2020
Very satisfied with the entire transaction
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/10/2020
Very good site. Easy to place an order and very fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/10/2020
Super, fast, efficient, and very professional, I was able to test the commercial sense of customer service following a return, well done
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/10/2020
Perfect delivery and tracking. Thank you.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/10/2020
Very good, impeccable service as always, careful and attentive. I recommend!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/09/2020
Very pleasant site to visit, easy and intuitive navigation as always.
Several real photos of the products are visible.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/10/2020
Nice shop, where there is quite a bit of material, prices are reasonable, you can consult the site which has improved in ergonomics, and go pick up the material when it is available, finally a real train merchant in the Chambéry area
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/10/2020
Items well protected in the package, fast shipping to a relay point, perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/10/2020
Very positive for universe Train: Quick response to my questions by email, Product shipped quickly after order, Well done packaging with internal protection.
Area for improvement: delivery time a bit long: the carrier routes the package through Rodez to cover 80 km, well done for the planet, and too bad for the total delay of 6 days.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/09/2020
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/10/2020
perfect, ordered immediately shipped .... very serious !!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/10/2020
Very good, impeccable service, careful and attentive. I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/10/2020
Fast and reliable delivery with DPD. N/A only good things.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/10/2020
Fast, efficient, very good packaging, I recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/10/2020
Excellent service, excellent store and excellent contact person
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/10/2020
Pleasant site to visit and well organized overall, beautiful presentation of the proposed products
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/10/2020
Practical site, easy navigation, up-to-date stock! Quick responsiveness, very fast shipping and delivery, perfect packaging, product received as ordered.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/10/2020
Always on top, very good welcome, availability of products
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/10/2020
Quick reception time, well-packaged product conforming to my order, I will return to this site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/10/2020
Very easy for product searches
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/09/2020
Fast and careful delivery, perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/09/2020
I am very satisfied with my order, product carefully packaged, arrived very quickly, I recommend this store
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/09/2020
Really very satisfied with the ease of searching on the site, the variety of choices and the responsiveness...
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/08/2020
Items conforming to the order and fast shipping
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/09/2020
Order always as fast, placed on Monday afternoon, received on Wednesday morning
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/09/2020
Ordered Thursday evening, arrived Saturday morning. Very fast. Just one word: perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/09/2020
Very good, impeccable service, careful and attentive. I recommend!
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