Customer reviews of Univers-Train

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 1 824 published reviews
5 1 637 90% 4 136 7% 3 28 2% 2 12 1% 1 11 1%

Summary of reviews

Univers-Train offers a broad and up-to-date catalog with a wide range of products and a stock that supports quick fulfillment. Customers repeatedly highlight fast and careful shipping, well-packaged orders, and reliable delivery times, with many purchases arriving on or before the scheduled date. The store provides strong customer service and knowledgeable assistance, including responsive support, precise order information, and help resolving activation or setup questions. Overall, shoppers describe a positive experience with efficient processing, careful packaging, and a trustworthy, helpful team.

Reviews 2, 3 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/08/2019
Very good sales site. Fast delivery, items are well protected in their package, and with good order tracking. Serious site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/06/2019
Very good website. The purchase can be made simply and quickly. The shipment is very fast and very well packaged.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 17/12/2018
The image of what is proposed and the reality of the contents of the box. For example, no hangar, lack of explanation about what actually composes the box.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/10/2019
Delivery and store pickup orders are top-notch. The navigation on the site needs to be improved
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/10/2019
Very fast delivery to a nearby pickup point.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/12/2018
Clear and easy to follow
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 04/10/2019
Fast delivery but be careful with the package, ballast bag pierced and lid of the broken spray glue can.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/10/2019
Always on top! A real pro store! Thank you for everything!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/07/2019
Perfect service and great communication. Superb information concerning my orders
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/10/2019
Good contact
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/10/2019
Fast delivery.
Top packaging.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/10/2019
Fast and efficient, this was my first order but certainly not the last
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/02/2019
Clear and practical site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/12/2018
Site offering quality items, and products very well packaged and arrived in very good condition. I highly recommend the site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/04/2019
Excellent service and performance! Fast and in accordance with the order
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/09/2019
Flawless transaction.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 04/09/2019
Average navigation via the search engine.
Very expensive shipping costs. You push for consumption to avoid feeling cheated, like paying €7 for shipping for 2 rails.
Very complete offer but the best sellers are out of stock...
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/09/2019
All super well
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/06/2019
Very good site, serious and fast.
Wide choice and good advice.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/04/2019
Very good. Fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/10/2019
Order and deadlines respected. It's great.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/11/2018
Punctual
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/06/2019
The site is very good, the photos of the models are of quality, and for that it deserves a 5-star rating!!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/09/2019
Very fast delivery, serious site to recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/09/2019
Great
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/06/2019
Reactive seller, fast delivery time and impeccable communication.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/02/2019
nothing to complain about everything was perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/09/2019
Intuitive site, easy to use, payment options and delivery in 24h by DPD.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/08/2019
Fast shipping and very good responsiveness for an exchange after order error.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/06/2019
Never disappointed, regular satisfaction.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/05/2019
Well-stocked and well-presented site. Filter search quite effective.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/07/2019
Very well made site, good service and respect for orders.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/08/2019
very good merchant site with very good customer relations
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/11/2018
very good site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/06/2019
very well nothing to report
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/04/2019
Perfect!!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/07/2019
I am very satisfied with my order
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 07/06/2019
Hello, non-compliant product received missing parts on wagon etc... best regards
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/09/2019
Very satisfied with the purchased products and the speed of order processing and shipping.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/07/2019
I believe I remember that my orders at Univers train have posed no problem, I am completely satisfied to this day. Best regards.
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