Customer reviews of Univers-Train

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 1 824 published reviews
5 1 637 90% 4 136 7% 3 28 2% 2 12 1% 1 11 1%

Summary of reviews

Univers-Train offers a broad and up-to-date catalog with a wide range of products and a stock that supports quick fulfillment. Customers repeatedly highlight fast and careful shipping, well-packaged orders, and reliable delivery times, with many purchases arriving on or before the scheduled date. The store provides strong customer service and knowledgeable assistance, including responsive support, precise order information, and help resolving activation or setup questions. Overall, shoppers describe a positive experience with efficient processing, careful packaging, and a trustworthy, helpful team.

Reviews 2, 4 and 5 stars

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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/08/2019
A bit lacking in stock for decor, especially matte spray paint (matte black is especially essential) and some Humbrol matte references, otherwise very good in terms of promotional prices and decent stock.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/08/2019
Very good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/07/2019
Good site for the world of model trains.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/09/2019
Very easy service to navigate and find items. Excellent responsiveness.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/08/2019
I have been shopping at this store for years, great satisfaction every time regarding the availability of items and the price.
I recommend this store, the seller is attentive.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/03/2019
I did not do business with your company in a first order where I aimed for a global price with the best discount.
I find your site very well made. I do not know of any site where the images of the presented models are as clear and readable.
I think we will do business. I currently benefit from a permanent 5% discount with one of your competitors. My payments are generally made in two or three installments when they are significant by bank transfer.
That's to introduce myself.
Best regards
[email protected]
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/10/2018
Efficient service, fast delivery,
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/08/2019
As always everything is fine
Don't change anything
Thank you for allowing us to make good purchases
Best regards
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/09/2019
Perfect!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/04/2019
Good, no particular problem.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/02/2019
Very good phone contact.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/10/2018
Very interesting site, I ordered, but have not yet installed my network. I do like squirrels, I make my reserves & then I will build...
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/12/2018
Very good site, very fast shipping of orders, very well packaged. Really nothing to complain about
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/09/2019
Maybe one of the best sellers of model trains in France. Fast, careful shipping. I have never experienced stockouts, something I have encountered on other sites. A lot of choices. For me, one of the best.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/07/2019
Smooth navigation
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/08/2019
Products conform to the description. Fast and careful shipping.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/08/2019
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/03/2019
I found this site and I am fully satisfied with its prices, its delivery speed, and the packaging of the products.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/09/2019
Good reception and good phone welcome
fast and quality service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/02/2019
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/09/2019
R;A;S; PERFECT
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/09/2019
Welcoming, available.
Fast shipping.
Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/08/2019
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/02/2019
Perfect!!!!!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/05/2019
nothing to say
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