Customer reviews of Univers-Train

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 1 824 published reviews
5 1 637 90% 4 136 7% 3 28 2% 2 12 1% 1 11 1%

Summary of reviews

Univers-Train offers a broad and up-to-date catalog with a wide range of products and a stock that supports quick fulfillment. Customers repeatedly highlight fast and careful shipping, well-packaged orders, and reliable delivery times, with many purchases arriving on or before the scheduled date. The store provides strong customer service and knowledgeable assistance, including responsive support, precise order information, and help resolving activation or setup questions. Overall, shoppers describe a positive experience with efficient processing, careful packaging, and a trustworthy, helpful team.

Reviews 2, 4 and 5 stars

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M
Michel R.
Rating: 5 out of 5
following a purchase from 03/12/2024
Very serious site
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Julian M.
Rating: 5 out of 5
following a purchase from 04/01/2025
Top top top!
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Jean Claude N.
Rating: 5 out of 5
following a purchase from 03/02/2025
Very good delivery quite fast
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Jean Luc G.
Rating: 5 out of 5
following a purchase from 27/01/2025
material and fire as I expected
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Michel R.
Rating: 5 out of 5
following a purchase from 12/12/2024
Very good shop
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Jean-Guilhem C.
Rating: 5 out of 5
following a purchase from 24/09/2024
Very good store and service.
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Alain T.
Rating: 5 out of 5
following a purchase from 13/01/2025
A TEAM LISTENING TO THE CUSTOMER........
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Fabrice R.
Rating: 5 out of 5
following a purchase from 05/02/2025
Speed of order processing, top! Thank you.
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Ludovic V.
Rating: 5 out of 5
following a purchase from 03/12/2024
Fast shipping, product perfectly protected. Serious seller.
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Jean-Claude B.
Rating: 5 out of 5
following a purchase from 26/11/2024
excellent shop very helpful
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C
Cedric R.
Rating: 5 out of 5
following a purchase from 17/11/2024
A very good service and after-sales service are present. It would be perfect if another cheaper option for shipping costs outside of France were available.
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B
Bernard V.
Rating: 5 out of 5
following a purchase from 04/12/2024
Large selection
Stock up to date
speed of order processing and preparation
impeccable tracking
I will have a Christmas train to run under the tree this year
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D
Dominique P.
Rating: 5 out of 5
following a purchase from 22/07/2024
Excellent team always listening to its customers
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F
François C.
Rating: 5 out of 5
following a purchase from 20/11/2024
just perfect, no issues.
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C
Claude L.
Rating: 5 out of 5
following a purchase from 29/11/2024
Order and delivery without problems as usual
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José H.
Rating: 5 out of 5
following a purchase from 24/11/2024
Ease of ordering on the site, products conforming to their descriptions, choice... Everything is perfect.
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Emmanuel B.
Rating: 5 out of 5
following a purchase from 28/11/2024
Many references, correct prices. Delivery without issues.
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D
Debourg N.
Rating: 5 out of 5
following a purchase from 20/11/2024
as usual perfect
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Bernard R.
Rating: 5 out of 5
following a purchase from 23/11/2024
good
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Philippe D.
Rating: 5 out of 5
following a purchase from 21/11/2024
Fast shipping, perfect
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Jean-Claude B.
Rating: 5 out of 5
following a purchase from 01/11/2024
excellent
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Philippe C.
Rating: 5 out of 5
following a purchase from 12/11/2024
Delivery ready when picking up at the store, in line with expectations.
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C
Coignard F.
Rating: 5 out of 5
following a purchase from 11/11/2024
Serious company, I recommend without restrictions. I contacted customer service in 2021, a simple phone call was enough to resolve the issue.
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José Maria V.
Rating: 5 out of 5
following a purchase from 13/11/2024
This is what I needed super
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Lionel F.
Rating: 5 out of 5
following a purchase from 10/11/2024
Simple, efficient and very varied
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C
Christophe H.
Rating: 5 out of 5
following a purchase from 04/11/2024
Perfect
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Bertrand D.
Rating: 4 out of 5
following a purchase from 19/10/2024
So far good performance on the first two purchased products, including on my first order where the item was delivered incomplete. Shortcoming quickly corrected by a second shipment.
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David R.
Rating: 5 out of 5
following a purchase from 02/11/2024
very good site
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Pierre M.
Rating: 5 out of 5
following a purchase from 26/10/2024
Nice store in Savoie: choice, welcome, friendly and competent staff.
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Pascal B.
Rating: 5 out of 5
following a purchase from 25/10/2024
Fast delivery
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Bertrand D.
Rating: 4 out of 5
following a purchase from 12/10/2024
N/A
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P C.
Rating: 5 out of 5
following a purchase from 08/10/2024
Perfect for choosing evergreen profiles
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J G.
Rating: 5 out of 5
following a purchase from 11/10/2024
Very competent staff
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P V.
Rating: 5 out of 5
following a purchase from 07/10/2024
very good site
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J B.
Rating: 5 out of 5
following a purchase from 20/09/2024
very good as usual
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J B.
Rating: 5 out of 5
following a purchase from 22/09/2024
always excellent
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C F.
Rating: 5 out of 5
following a purchase from 27/09/2024
First order and everything was perfect until delivery so I will come back to you.
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J P.
Rating: 5 out of 5
following a purchase from 18/09/2024
Perfect delivery and in accordance with my order. Very serious site. I recommend them.
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P M.
Rating: 5 out of 5
following a purchase from 30/09/2024
Nice store with a wide choice of materials.
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A L.
Rating: 5 out of 5
following a purchase from 24/09/2024
Nothing to say, top service!
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