Customer reviews of Univers-Train

9,7 /10

Based on 1 824 published reviews

5 1 637 90% 4 136 7% 3 28 2% 2 12 1% 1 11 1%

Summary of reviews

Univers-Train offers a broad and up-to-date catalog with a wide range of products and a stock that supports quick fulfillment. Customers repeatedly highlight fast and careful shipping, well-packaged orders, and reliable delivery times, with many purchases arriving on or before the scheduled date. The store provides strong customer service and knowledgeable assistance, including responsive support, precise order information, and help resolving activation or setup questions. Overall, shoppers describe a positive experience with efficient processing, careful packaging, and a trustworthy, helpful team.

Reviews 3, 4 and 5 stars

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Acheteur Vérifié

Published on 17/09/2020 à 18h13 following a purchase from 15/09/2020

Fast, serious, perfect, thank you

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Acheteur Vérifié

Published on 14/09/2020 à 16h02 following a purchase from 11/09/2020

Pleasant site and well maintained up to date with real stock. Immediate shipping, it's perfect

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Acheteur Vérifié

Published on 10/09/2020 à 17h24 following a purchase from 08/09/2020

Order placed on 80/09/2020 at 3:44 PM. Package arrived at the Relais-colis on 10/09 at 12:55 PM. Notified by email at 1:04 PM. Package picked up at 3:14 PM. Speed, efficiency, nothing to complain about.

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Acheteur Vérifié

Published on 10/09/2020 à 16h06 following a purchase from 07/09/2020

Upon arrival of the package, 1 Artitec car was unscrewed from its support, cannon and projector broken

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Acheteur Vérifié

Published on 10/09/2020 à 14h16 following a purchase from 08/09/2020

Delivery time respected and good quality packaging

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Acheteur Vérifié

Published on 10/09/2020 à 08h25 following a purchase from 09/09/2020

Very good quality switches, reliable, with the possibility to isolate one of the two tracks. It's a shame that Fleischmann does not foresee a mini-opening in the metal base to allow the installation of a motor under the table.

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Acheteur Vérifié

Published on 04/09/2020 à 12h56 following a purchase from 31/08/2020

Perfect.

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Acheteur Vérifié

Published on 03/09/2020 à 19h05 following a purchase from 30/08/2020

Perfect, on time

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Acheteur Vérifié

Published on 01/09/2020 à 18h51 following a purchase from 29/08/2020

Simple, efficient, and complete site.

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Acheteur Vérifié

Published on 01/09/2020 à 15h40 following a purchase from 30/08/2020

Excellent article, very good shipping time but the price of this shipping is too high.

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Acheteur Vérifié

Published on 30/08/2020 à 06h45 following a purchase from 21/08/2020

Very well maintained site and updated very regularly. Its use is very intuitive. Numerous product photos and of good quality. Real-time stock.

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Acheteur Vérifié

Published on 29/08/2020 à 17h54 following a purchase from 26/08/2020

Everything is very good. Very fast shipping.

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Acheteur Vérifié

Published on 28/08/2020 à 16h03 following a purchase from 01/08/2020

We appreciate your products.

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Acheteur Vérifié

Published on 27/08/2020 à 08h59 following a purchase from 24/08/2020

Perfect.

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Acheteur Vérifié

Published on 25/08/2020 à 22h02 following a purchase from 24/08/2020

Great website that I find very successful and very clear for searches!!

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Acheteur Vérifié

Published on 25/08/2020 à 14h38 following a purchase from 15/08/2020

This is the second time I order from Univers Train. The first time, I just returned the Hornby/Jouef locomotive which does not satisfy me at all (to be continued). The second, a flatbed truck with an AMX30D, which arrived (the tank) slightly broken. The camouflage net holder had fallen in the box. It can happen during transport, but looking closer, this accessory (very visible traces of glue) had already been re-glued. Nothing serious except that for a new item, it looks shabby. To be positive, the delivery is fast after the order (24-48h), the deadlines are met. So, I have a new order in progress. However, if I were to encounter a difficulty again, it would be the last time, despite an undeniable asset that makes Univers Train one of the cheapest sites. Best regards.

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Acheteur Vérifié

Published on 24/08/2020 à 07h17 following a purchase from 16/08/2020

Fast delivery. Serious packaging and correct price. I recommend.

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Acheteur Vérifié

Published on 20/08/2020 à 22h01 following a purchase from 07/08/2020

Very professional. Fast. Answers to questions.

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Acheteur Vérifié

Published on 19/08/2020 à 21h53 following a purchase from 08/08/2020

Very user-friendly site.

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Acheteur Vérifié

Published on 19/08/2020 à 09h56 following a purchase from 03/08/2020

The site is very well done.

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Acheteur Vérifié

Published on 18/08/2020 à 15h53 following a purchase from 22/07/2020

Very good responsiveness, product well adapted to the need.

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Acheteur Vérifié

Published on 17/08/2020 à 18h58 following a purchase from 08/08/2020

Good.

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Acheteur Vérifié

Published on 12/08/2020 à 23h06 following a purchase from 31/07/2020

Always on top! Orders are ready on time! Kindness and courtesy are on the agenda! It's always a pleasure to go to the store!

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Acheteur Vérifié

Published on 07/08/2020 à 15h51 following a purchase from 21/07/2020

Nothing to report.

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Acheteur Vérifié

Published on 07/08/2020 à 07h04 following a purchase from 23/07/2020

Very good, professional.

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Acheteur Vérifié

Published on 06/08/2020 à 07h09 following a purchase from 01/08/2020

Fast delivery, compliant and well packaged.

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Acheteur Vérifié

Published on 05/08/2020 à 09h03 following a purchase from 31/07/2020

Very fast shipping.

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Acheteur Vérifié

Published on 05/08/2020 à 06h47 following a purchase from 31/07/2020

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Acheteur Vérifié

Published on 04/08/2020 à 21h32 following a purchase from 25/07/2020

Well packaged parcel and delivered quickly. Very well done site.....TOP!!!

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Acheteur Vérifié

Published on 04/08/2020 à 20h14 following a purchase from 02/08/2020

Perfect, I recommend, fast delivery, thanks to Univers Train.

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Acheteur Vérifié

Published on 04/08/2020 à 10h20 following a purchase from 29/07/2020

Fast service and attentive to its customers.

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Acheteur Vérifié

Published on 04/08/2020 à 09h50 following a purchase from 22/07/2020

Nothing to say, perfect.

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Acheteur Vérifié

Published on 04/08/2020 à 08h29 following a purchase from 27/07/2020

Excellent quality of welcome, advice and listening

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Acheteur Vérifié

Published on 04/08/2020 à 08h25 following a purchase from 22/07/2020

okok

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Acheteur Vérifié

Published on 04/08/2020 à 07h21 following a purchase from 29/07/2020

Good store

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Acheteur Vérifié

Published on 04/08/2020 à 07h13 following a purchase from 30/07/2020

very good transaction

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Acheteur Vérifié

Published on 27/07/2020 à 12h26 following a purchase from 13/07/2020

Given the context, fast delivery. Thank you

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Acheteur Vérifié

Published on 17/07/2020 à 22h05 following a purchase from 30/06/2020

It's not bad but even more choice and a classification in the different product categories

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Acheteur Vérifié

Published on 17/07/2020 à 20h03 following a purchase from 13/07/2020

Ultra fast delivery.

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Acheteur Vérifié

Published on 17/07/2020 à 16h53 following a purchase from 16/07/2020

Great

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