Customer reviews of Univers-Train

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 1 824 published reviews
5 1 637 90% 4 136 7% 3 28 2% 2 12 1% 1 11 1%

Summary of reviews

Univers-Train offers a broad and up-to-date catalog with a wide range of products and a stock that supports quick fulfillment. Customers repeatedly highlight fast and careful shipping, well-packaged orders, and reliable delivery times, with many purchases arriving on or before the scheduled date. The store provides strong customer service and knowledgeable assistance, including responsive support, precise order information, and help resolving activation or setup questions. Overall, shoppers describe a positive experience with efficient processing, careful packaging, and a trustworthy, helpful team.

Reviews 3, 4 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/12/2019
excellent
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/01/2020
excellent
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/12/2019
Always the same pleasure to go to this store. Welcome, friendliness, and professionalism without a doubt!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/01/2020
Very well made and very clear site.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/01/2020
Fast shipping but average packaging
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/12/2019
Good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/01/2020
Fast service, hassle-free delivery, compliant products.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/12/2019
I am satisfied with everything order taking payment speed of delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/01/2020
Poorly done packaging, risk of crushing
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/01/2020
Good value for money -20€ / compared to the competition.
As for the machine, it's roco, a guarantee of quality
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/01/2020
Very good customer relationship, excellent listening, product very well packaged with no risk of deterioration, fast shipping, thank you, I recommend this company, site more than perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/01/2020
Chic, I received my order. I still have 4 hours to manage to put the railcar into service with my multimaus....
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/01/2020
Easy to use site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/01/2020
Compliant with the description. Correct delivery and good packaging
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/01/2020
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/12/2019
great photos, correspond to the models and
Goods well packaged
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/12/2019
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/10/2019
Serious and fast seller
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/12/2019
Competitive price and fast delivery. Perfect.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/12/2019
all good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/12/2019
very good, fast, serious
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/12/2019
Delivery time at home and time slot respected by the DPD delivery person, very courteous as well.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/12/2019
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/12/2019
Speed in preparation and delivery.
Ordered on Sunday 29/12/19 received on 31/12/19.
Bravo!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/12/2019
Fast delivery by Colissimo, package arrived on the scheduled date and very well packaged.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/12/2019
Perfect, nothing to complain about
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/12/2019
Clear and smooth navigation. No problem.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/12/2019
Very easy access from every point of view
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/11/2019
Very good experience.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/12/2019
always very satisfied with the orders I place. very fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/12/2019
compliant with expectations.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/12/2019
the site is well done. Fast delivery, careful packaging.
Serious company.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/12/2019
I am satisfied with the product
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/12/2019
Advice - Ultra-fast shipping - And a rare product on the new market. Nice address and great customer experience
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/12/2019
Great site; easy to use and search for both novices and experts of the train
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/12/2019
Correct prices. Fast delivery and well done packaging.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/12/2019
Very good service, simplicity for ordering and fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/12/2019
Nothing to say, very good overall
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/12/2019
I chose this item following the letter you sent.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/12/2019
Very practical website. Excellent customer service. The product (TGV Euroduplex Jouef) is superb.
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