Customer reviews of TSURU

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 494 published reviews
5 423 86% 4 58 12% 3 8 2% 2 3 1% 1 2 0%

Summary of reviews

The online store "TSURU" excels in delivering quality products that consistently meet or exceed expectations. Customers frequently highlight the impressive craftsmanship of items like zori and kimono, appreciating both their aesthetic appeal and functionality. Delivery services are noted for their speed and reliability, with many orders arriving promptly and in excellent condition, reinforcing a sense of efficiency and trustworthiness. Additionally, the customer service is commended for its responsiveness and helpfulness, ensuring that inquiries are addressed swiftly and effectively.

Reviews 1, 2, 3 and 5 stars

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A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 10/08/2021
All products are of good quality
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A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 09/08/2021
Relevant advice, perfectly conform product. Delivery on time. RAS.
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A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 10/08/2021
Satisfied with the quality
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A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 10/07/2021
Nothing to complain about, a good product, conforms to my expectations, delivered on time. Thank you!
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A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 25/07/2021
I received the merchandise well before the announced date, it was in conformity with my choice, the customer service did its job very well.
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A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 16/07/2021
Everything went well but the delivery options are poorly presented (point relais is proposed AFTER selecting a postal address). All options should be shown on the same delivery choice screen.
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C
Camille B.
Rating: 5 out of 5
following a purchase from 11/07/2021
Very fast delivery and conforming product
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A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 25/06/2021
It is only happiness! Thank you
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A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 20/06/2021
R.A.S.
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A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 20/06/2021
Very fast delivery
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A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 21/06/2021
Very good
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S
sandrinebrunet14
Rating: 5 out of 5
Very satisfied with the product and the timely delivery
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A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 08/06/2021
Very satisfied with the product and the timely delivery
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A
addend28
Rating: 5 out of 5
Hello, I am not satisfied with the delivery DPD....ce would be top log to explain..... however nothing to complain about Tsuru c perfect. Nadine ADDE
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F
francisboyer2
Rating: 5 out of 5
After some hesitation on the use of the site (my fault) then everything went very well. Product conforms to the description.
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Francis B.
Rating: 5 out of 5
following a purchase from 01/06/2021
After some hesitations about the use of the site (my fault) then everything went very well. Product conforms to the description.
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B
bernardfournet
Rating: 5 out of 5
Very good.
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A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 30/05/2021
Very good.
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B
brigitteflorin
Rating: 5 out of 5
Very good. Thank you
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A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 26/05/2021
Very good. Thank you
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F
fabrice.josa
Rating: 5 out of 5
Order processed and shipped quickly. No problems to report.
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A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 24/05/2021
Order processed and shipped quickly. No problems to report.
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G
genevieve.papin-fabry
Rating: 5 out of 5
Satisfaction; nothing more to say. Thank you
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A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 21/05/2021
Satisfaction nothing more to add. Thank you
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P
patrice.solinas
Rating: 5 out of 5
very good normal product made in japan
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A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 08/05/2021
very good normal product made in japan
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B
barbara.barbeau
Rating: 5 out of 5
impeccable !
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A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 25/04/2021
impeccable!
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M
mylric1
Rating: 5 out of 5
Very good
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A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 14/04/2021
Very good
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S
slim_shady_33
Rating: 5 out of 5
Great service and very fast delivery!
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A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 30/03/2021
Great service and very fast delivery!
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S
sofwpt
Rating: 5 out of 5
Very nice kimono light and comfortable Less packed by the belt but it remains true to the description and beautiful manufacture
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A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 27/03/2021
Very nice kimono light and comfortable Less packed by the belt but it remains true to the description and beautiful workmanship
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I
isabellelehodey
Rating: 5 out of 5
Product arrived on time, great communication. Highly recommend for kimono lovers.
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A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 29/03/2021
Product arrived on time, great communication. Highly recommend for kimono lovers.
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H
helene.naudin
Rating: 5 out of 5
Tb no pb the yukata is very beautiful
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A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 22/03/2021
Tb no pb the yukata is very beautiful
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L
lavalsebiremargot
Rating: 5 out of 5
A very fast delivery for a beautiful and comfortable yukata
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A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 23/03/2021
A very fast delivery for a beautiful and comfortable yukata
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