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N
Rating: 5 out of 5
I bought 3 scraps of Japanese fabric. Awesome quality, perfect description, fast delivery.
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Customer reviews of TSURU
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 494 published reviews
Summary of reviews
The online store "TSURU" excels in delivering quality products that consistently meet or exceed expectations. Customers frequently highlight the impressive craftsmanship of items like zori and kimono, appreciating both their aesthetic appeal and functionality. Delivery services are noted for their speed and reliability, with many orders arriving promptly and in excellent condition, reinforcing a sense of efficiency and trustworthiness. Additionally, the customer service is commended for its responsiveness and helpfulness, ensuring that inquiries are addressed swiftly and effectively.
Reviews 1, 2, 4 and 5 stars
Reset filtersN
Rating: 5 out of 5
Very responsive, my order corresponds to what I wanted
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R
Rating: 5 out of 5
Satisfied with the order, which is what I was looking for.
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V
Rating: 5 out of 5
Perfect! Products as described and photographed and refined. Fast and accurate delivery
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C
Rating: 5 out of 5
Everything was perfect. Fast delivery, very nice kimono, as I wanted in cotton, very well made and beautiful colors. I like it very much 😀
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F
Rating: 5 out of 5
A fast delivery which is a pleasure, a quality product which should please.Thank you to your team.
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L
Rating: 5 out of 5
Nice product. Good reception.
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M
Rating: 5 out of 5
very well
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N
Rating: 5 out of 5
Nickel
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P
Rating: 5 out of 5
Very good site, fast and efficient, fast parcel delivery
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E
Rating: 5 out of 5
Superb fabric, fast shipping, very well packaged
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O
Rating: 5 out of 5
cool
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J
Rating: 5 out of 5
Product conforms, on time, phone contact tb
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G
Rating: 5 out of 5
Good quality
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F
Rating: 5 out of 5
The product is exactly what I expected in terms of quality and appearance.
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C
Rating: 4 out of 5
Satisfied with the product, but unable to choose delivery to a relay point when validating.
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Response from TSURU
Hello,
Indeed, we have small problems with the geolocation of our customers when it comes to choosing the relay point. The best thing to do is to create an account when you make your payment. Best regards. The Tsuru team
Indeed, we have small problems with the geolocation of our customers when it comes to choosing the relay point. The best thing to do is to create an account when you make your payment. Best regards. The Tsuru team
O
Rating: 5 out of 5
Ordered on Sunday and received on Tuesday. Product conforms to my expectations
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V
Rating: 5 out of 5
Very satisfied with my purchases. Quality products.
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J
Rating: 5 out of 5
The products received are as offered on the website.
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G
Rating: 5 out of 5
Item shipped quickly and arrived in perfect condition , with good service of BRT courier.
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C
Rating: 5 out of 5
Fast shipping, good packaging. Perfect product
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L
Rating: 5 out of 5
The japanese zori sandals ordered are wonderful, and shipping was fast and safe, so highly recommended.
N
Rating: 5 out of 5
Super
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D
Rating: 5 out of 5
Efficient transaction. The product received is as described and the delivery process is fast, with good communication. Would recommend.
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S
Rating: 5 out of 5
Product Perfect Fast delivery
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D
Rating: 5 out of 5
Very good buying experience!!! I recommend !!!
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R
Rating: 5 out of 5
Vraiment bien sur tous les plans!
T
Rating: 5 out of 5
Excellent product
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J
Rating: 4 out of 5
Good evening, I received my order very quickly... Bravo for the professionalism. Very serious site. Thank you very much. The articles are beautiful and suit me. It's Japan at home. Jeanine
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E
Rating: 5 out of 5
Very good quality and very fast, bravo
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M
Rating: 5 out of 5
They are very comfortable and beautiful
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E
Rating: 5 out of 5
it's too beautiful, just as I'd imagined.
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G
Rating: 5 out of 5
Simple purchase and fast delivery. Too bad they didn't have everything I was looking for.
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Response from TSURU
Hello,
Thank you for your feedback! Don't hesitate to tell us what products you were looking for to improve our catalog and our offers.
Thank you for your feedback! Don't hesitate to tell us what products you were looking for to improve our catalog and our offers.
J
Rating: 5 out of 5
Quality and speed of delivery
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M
Rating: 5 out of 5
Order received very quickly. Well packaged, the order was as expected. Very nice products (cotton yukata), quality at a very acceptable price.
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C
Rating: 4 out of 5
Nothing to say
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A
Rating: 5 out of 5
comforme a la description
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A
Rating: 5 out of 5
Product conforms and fast delivery Thank you
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M
Rating: 5 out of 5
Very good
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I
Rating: 5 out of 5
Great!
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