Customer reviews of TSURU

9,6 /10

Based on 494 published reviews

Summary of reviews

The online store "TSURU" excels in delivering quality products that consistently meet or exceed expectations. Customers frequently highlight the impressive craftsmanship of items like zori and kimono, appreciating both their aesthetic appeal and functionality. Delivery services are noted for their speed and reliability, with many orders arriving promptly and in excellent condition, reinforcing a sense of efficiency and trustworthiness. Additionally, the customer service is commended for its responsiveness and helpfulness, ensuring that inquiries are addressed swiftly and effectively.

Reviews 1, 3, 4 and 5 stars

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Acheteur vérifié

Published on 24/02/2021 à 20h11 following a purchase from 14/02/2021

Great! I recommend

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breysse.pascal

Published on 21/02/2021 à 09h03

your good quality customer service top delivery fast to do again

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PASCAL B.

Published on 21/02/2021 à 08h03 following a purchase from 16/02/2021

your good quality customer service at the top fast delivery to do again

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sylvia.talbourdeau

Published on 18/02/2021 à 08h33

A little disappointed by the quality of the kimono for the price: it should be lined, the belt is too short and what an idea to have sewn the edge of the sleeves by half! So some sewing work to be expected for this article.

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Véronique O.

Published on 18/02/2021 à 07h33 following a purchase from 10/02/2021

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cwachtelaer

Published on 12/02/2021 à 07h52

very nice product.

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Acheteur vérifié

Published on 12/02/2021 à 06h52 following a purchase from 02/02/2021

very nice product.

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jemru

Published on 09/02/2021 à 20h30

Order conforms. Fast delivery.

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Acheteur vérifié

Published on 09/02/2021 à 19h30 following a purchase from 01/02/2021

Compliant order. Fast delivery.

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gg10

Published on 09/02/2021 à 18h52

We love it!

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Acheteur vérifié

Published on 09/02/2021 à 17h52 following a purchase from 17/01/2021

We love it!!!

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cecilebarbarroux

Published on 08/02/2021 à 09h32

Thank you

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Acheteur vérifié

Published on 08/02/2021 à 08h32 following a purchase from 30/01/2021

Thank you

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jmfrthe

Published on 02/02/2021 à 09h49

Nice quality and cut but the patterns of the men's yukatas lack sobriety, dragons or Japanese characters for example are funny but it really lacks class, only 2 or 3 yukatas with small patterns or plain are chic. The women are definitely condemned to flowers. It's a pity, the cut of a yukata is really very "classy" but the fabric designs don't follow.

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jmfrthe

Published on 02/02/2021 à 09h42

The kimono fabric patterns for men lack sobriety and therefore chic, dragons or Japanese characters for example are fun but it really lacks class, only 2 or 3 yukatas with small patterns or plain are chic. Women are definitely condemned to flowers ... It's a pity, the cut of a yukata is really very "classy" but the fabric designs don't follow.

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Jean-Marie T.

Published on 02/02/2021 à 08h49 following a purchase from 10/05/2020

Nice quality and cut but the patterns of the men's yukatas lack sobriety, dragons or Japanese characters for example are funny but it really lacks class, only 2 or 3 yukatas with small patterns or plain are chic. Women are definitely condemned to flowers. It's a pity, the cut of a yukata is really very "classy" but the fabric designs don't follow.

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Jean-Marie T.

Published on 02/02/2021 à 08h42 following a purchase from 26/01/2021

The kimono fabric patterns for men lack sobriety and therefore chic, dragons or Japanese characters for example are fun but it really lacks class, only 2 or 3 yukatas with small patterns or plain are chic. The women are definitely condemned to flowers... It's a pity, the cut of a yukata is really very "classy" but the fabric designs don't follow.

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gwacquiez

Published on 30/01/2021 à 06h29

Nothing to say, as I expected

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Acheteur vérifié

Published on 30/01/2021 à 05h29 following a purchase from 24/01/2021

Nothing to say, as I expected

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vero.roy7

Published on 28/01/2021 à 11h32

Very nice products and very fast delivery

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Acheteur vérifié

Published on 28/01/2021 à 10h32 following a purchase from 20/01/2021

Very nice products and very fast delivery

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beatriceaberdam

Published on 24/01/2021 à 16h26

The delivery was on time. The package was well packed and I am very satisfied

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Acheteur vérifié

Published on 24/01/2021 à 15h26 following a purchase from 18/01/2021

The delivery was on time. The package was well packed and I am very satisfied

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isabelle.triniac

Published on 22/01/2021 à 07h24

I did not have to test the customer service

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Acheteur vérifié

Published on 22/01/2021 à 06h24 following a purchase from 16/01/2021

I did not have to test the customer service

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m.moricand

Published on 18/01/2021 à 09h32

Fast delivery

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M. M.

Published on 18/01/2021 à 08h32 following a purchase from 13/01/2021

Fast delivery

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lucy.sousa

Published on 16/01/2021 à 18h10

beautiful fabric, as always, very fast delivery, received in 48 hours. Product well packaged, nothing to complain about, I recommend this site for fans of Japanese fabrics

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barbara S.

Published on 16/01/2021 à 17h10 following a purchase from 11/01/2021

beautiful fabric, as always, very fast delivery, received in 48 hours. Product well packaged, nothing to complain about, I recommend this site for fans of Japanese fabrics

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myllas

Published on 16/01/2021 à 02h56

PERFECT JUST PERFECT

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Acheteur vérifié

Published on 16/01/2021 à 01h56 following a purchase from 04/12/2020

PERFECT JUST PERFECT

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didier.lecontegranville

Published on 14/01/2021 à 14h45

Conforms to the descriptions. Please indicate directly the sizes below the pictures<<<<<<<<<<<<;

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Didier L.

Published on 14/01/2021 à 13h45 following a purchase from 05/01/2021

Conforms to the descriptions. Please indicate directly the sizes below the pictures <<<<<<<<<<<<

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Response from TSURU Published on 24/06/2021

Hello, under the technical sheet (after the picture), you have a table of size equivalence. Sincerely

fxlucht

Published on 09/01/2021 à 19h13

Super service delivery in a very short time Product of good quality but I put 3 stars because it causes me a pain in one of the toes

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Acheteur vérifié

Published on 09/01/2021 à 18h13 following a purchase from 03/01/2021

Super service delivery in a very short time Product of good quality but I put 3 stars because it causes me a pain in one of the toes

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mrimbaldi

Published on 06/01/2021 à 19h38

Nice socks according to the visual

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Acheteur vérifié

Published on 06/01/2021 à 18h38 following a purchase from 29/12/2020

Nice socks according to the visual

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albertini.michele

Published on 06/01/2021 à 04h48

Very satisfied with the site and with my orders. Fast delivery.

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Michèle A.

Published on 06/01/2021 à 03h48 following a purchase from 27/12/2020

Very satisfied with the site and my orders Fast delivery Site to recommend

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rhumproof

Published on 04/01/2021 à 10h22

Very good

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