The online store "TSURU" excels in delivering quality products that consistently meet or exceed expectations. Customers frequently highlight the impressive craftsmanship of items like zori and kimono, appreciating both their aesthetic appeal and functionality. Delivery services are noted for their speed and reliability, with many orders arriving promptly and in excellent condition, reinforcing a sense of efficiency and trustworthiness. Additionally, the customer service is commended for its responsiveness and helpfulness, ensuring that inquiries are addressed swiftly and effectively.
A little disappointed by the quality of the kimono for the price: it should be lined, the belt is too short and what an idea to have sewn the edge of the sleeves by half! So some sewing work to be expected for this article.
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jmfrthe
Rating: 3 out of 5
Nice quality and cut but the patterns of the men's yukatas lack sobriety, dragons or Japanese characters for example are funny but it really lacks class, only 2 or 3 yukatas with small patterns or plain are chic. The women are definitely condemned to flowers. It's a pity, the cut of a yukata is really very "classy" but the fabric designs don't follow.
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jmfrthe
Rating: 4 out of 5
The kimono fabric patterns for men lack sobriety and therefore chic, dragons or Japanese characters for example are fun but it really lacks class, only 2 or 3 yukatas with small patterns or plain are chic. Women are definitely condemned to flowers ... It's a pity, the cut of a yukata is really very "classy" but the fabric designs don't follow.
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Jean-Marie T.
Rating: 3 out of 5
following a purchase from 10/05/2020
Nice quality and cut but the patterns of the men's yukatas lack sobriety, dragons or Japanese characters for example are funny but it really lacks class, only 2 or 3 yukatas with small patterns or plain are chic. Women are definitely condemned to flowers. It's a pity, the cut of a yukata is really very "classy" but the fabric designs don't follow.
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Jean-Marie T.
Rating: 4 out of 5
following a purchase from 26/01/2021
The kimono fabric patterns for men lack sobriety and therefore chic, dragons or Japanese characters for example are fun but it really lacks class, only 2 or 3 yukatas with small patterns or plain are chic. The women are definitely condemned to flowers... It's a pity, the cut of a yukata is really very "classy" but the fabric designs don't follow.
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G
gwacquiez
Rating: 4 out of 5
Nothing to say, as I expected
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A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 24/01/2021
Nothing to say, as I expected
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barbara S.
Rating: 4 out of 5
following a purchase from 11/01/2021
beautiful fabric, as always, very fast delivery, received in 48 hours. Product well packaged, nothing to complain about, I recommend this site for fans of Japanese fabrics
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D
didier.lecontegranville
Rating: 4 out of 5
Conforms to the descriptions. Please indicate directly the sizes below the pictures<<<<<<<<<<<<;
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Didier L.
Rating: 4 out of 5
following a purchase from 05/01/2021
Conforms to the descriptions. Please indicate directly the sizes below the pictures <<<<<<<<<<<<
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Response from TSURU
Hello, under the technical sheet (after the picture), you have a table of size equivalence. Sincerely
F
fxlucht
Rating: 4 out of 5
Super service delivery in a very short time Product of good quality but I put 3 stars because it causes me a pain in one of the toes
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 03/01/2021
Super service delivery in a very short time Product of good quality but I put 3 stars because it causes me a pain in one of the toes
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M
mrimbaldi
Rating: 4 out of 5
Nice socks according to the visual
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A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 29/12/2020
Nice socks according to the visual
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D
dfc63
Rating: 4 out of 5
It would probably be appropriate to include a size equivalence table for the clothing offered on the site.
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Response from TSURU
Hello, Thank you for this feedback, however, on each article sheet of kimono and yukata you have a table of equivalence. Sincerely
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 18/12/2020
It would probably be appropriate to include a size equivalency table on the site for the clothing offered.
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Response from TSURU
Hello, Thank you for your feedback, however, on each article sheet of kimono and yukata you have a table of equivalence. Sincerely
D
didier.lecontegranville
Rating: 4 out of 5
product as described. For your convenience, could you please indicate the sizes?
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Response from TSURU
Hello, Thank you for this feedback, we will work on the subject. Sincerely
D
Didier L.
Rating: 4 out of 5
following a purchase from 16/12/2020
product conforms to the description. For your convenience, could you please indicate the sizes?
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Response from TSURU
Hello, Thank you for your feedback, we will work on the subject. Sincerely
P
pascal.borrelly
Rating: 4 out of 5
Globally satisfied even if the colors of the photos do not correspond completely to reality
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Pascal B.
Rating: 4 out of 5
following a purchase from 01/12/2020
Globally satisfied even if the colors of the photos do not correspond completely to reality
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C
charlotte-hay
Rating: 4 out of 5
Good! Fast delivery, I'm satisfied
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 03/12/2020
good! fast delivery, I am satisfied
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R
rosa66
Rating: 3 out of 5
At Christmas time improve your packaging the kimono is in a plastic bag which makes the gift mediocre The prestige is not there despite the price Is not yet back on the kimono because it will be offered o At Christmas Mrs. maufroid
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Response from TSURU
Hello, A little message from you would have been welcome concerning this wish! Regularly, on request, and as soon as the article allows it, we make gift wrapping. We do not needlessly wrap each order because it is Christmas. Sincerely
R
Rosa M.
Rating: 3 out of 5
following a purchase from 30/11/2020
At Christmas time improve your packaging the kimono is in a plastic bag which makes the gift mediocre The prestige is not there despite the price Is not yet back on the kimono because it will be offered oA Christmas Mrs maufroid
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Response from TSURU
Hello, A little message from you would have been welcome concerning this wish! Regularly, on request, and as soon as the article allows it, we make gift wrapping. We don't needlessly wrap each order because it's Christmas. Sincerely
O
onavarro
Rating: 4 out of 5
The parcel was forced into the mailbox and I couldn't open it!
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Response from TSURU
Hello, unfortunately we are not responsible for the behaviour of the deliverymen... Sincerely
O
Olivier N.
Rating: 4 out of 5
following a purchase from 01/12/2020
Forcing the package into the mailbox prevented me from opening it!
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Response from TSURU
Hello, unfortunately we are not responsible for the behavior of the deliverymen... Sincerely
M
mbouyssou
Rating: 4 out of 5
Good articles. Nevertheless 2 annoying things: 1- No or few yukata of size 56 and below, which is surprising. 2- The belts provided are too long for one waist and not long enough for two waists... In general the belts are supposed to be double-length...
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frederic.wittmann
Rating: 3 out of 5
As usual, the delivery of the post is catastrophic, delivery postponed...
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