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G
Rating: 4 out of 5
Nothing to say, as I expected
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Customer reviews of TSURU
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 494 published reviews
Summary of reviews
The online store "TSURU" excels in delivering quality products that consistently meet or exceed expectations. Customers frequently highlight the impressive craftsmanship of items like zori and kimono, appreciating both their aesthetic appeal and functionality. Delivery services are noted for their speed and reliability, with many orders arriving promptly and in excellent condition, reinforcing a sense of efficiency and trustworthiness. Additionally, the customer service is commended for its responsiveness and helpfulness, ensuring that inquiries are addressed swiftly and effectively.
Reviews 1 and 4 stars
Reset filtersA
Rating: 4 out of 5
Nothing to say, as I expected
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B
Rating: 4 out of 5
beautiful fabric, as always, very fast delivery, received in 48 hours. Product well packaged, nothing to complain about, I recommend this site for fans of Japanese fabrics
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D
Rating: 4 out of 5
Conforms to the descriptions. Please indicate directly the sizes below the pictures<<<<<<<<<<<<;
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D
Rating: 4 out of 5
Conforms to the descriptions. Please indicate directly the sizes below the pictures <<<<<<<<<<<<
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Response from TSURU
Hello, under the technical sheet (after the picture), you have a table of size equivalence. Sincerely
F
Rating: 4 out of 5
Super service delivery in a very short time Product of good quality but I put 3 stars because it causes me a pain in one of the toes
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A
Rating: 4 out of 5
Super service delivery in a very short time Product of good quality but I put 3 stars because it causes me a pain in one of the toes
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M
Rating: 4 out of 5
Nice socks according to the visual
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A
Rating: 4 out of 5
Nice socks according to the visual
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D
Rating: 4 out of 5
It would probably be appropriate to include a size equivalence table for the clothing offered on the site.
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Response from TSURU
Hello, Thank you for this feedback, however, on each article sheet of kimono and yukata you have a table of equivalence. Sincerely
A
Rating: 4 out of 5
It would probably be appropriate to include a size equivalency table on the site for the clothing offered.
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Response from TSURU
Hello, Thank you for your feedback, however, on each article sheet of kimono and yukata you have a table of equivalence. Sincerely
D
Rating: 4 out of 5
product as described. For your convenience, could you please indicate the sizes?
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Response from TSURU
Hello, Thank you for this feedback, we will work on the subject. Sincerely
D
Rating: 4 out of 5
product conforms to the description. For your convenience, could you please indicate the sizes?
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Response from TSURU
Hello, Thank you for your feedback, we will work on the subject. Sincerely
P
Rating: 4 out of 5
Globally satisfied even if the colors of the photos do not correspond completely to reality
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P
Rating: 4 out of 5
Globally satisfied even if the colors of the photos do not correspond completely to reality
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C
Rating: 4 out of 5
Good! Fast delivery, I'm satisfied
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A
Rating: 4 out of 5
good! fast delivery, I am satisfied
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O
Rating: 4 out of 5
The parcel was forced into the mailbox and I couldn't open it!
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Response from TSURU
Hello, unfortunately we are not responsible for the behaviour of the deliverymen... Sincerely
O
Rating: 4 out of 5
Forcing the package into the mailbox prevented me from opening it!
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Response from TSURU
Hello, unfortunately we are not responsible for the behavior of the deliverymen... Sincerely
M
Rating: 4 out of 5
Good articles. Nevertheless 2 annoying things: 1- No or few yukata of size 56 and below, which is surprising. 2- The belts provided are too long for one waist and not long enough for two waists... In general the belts are supposed to be double-length...
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