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A
Rating: 1 out of 5
Is it possible to enter my credit card code
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Customer reviews of vehicules-anciens.fr
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 5 179 published reviews
Summary of reviews
The store consistently delivers fast, reliable service with rapid delivery times and smooth order processing, ensuring parts arrive promptly and as described. Customers highlight a wide selection of parts, competitive prices, and clear, professional communication from the team, contributing to a straightforward, well-supported purchasing experience. The ordering process is dependable and efficient, with accurate order fulfillment and strong tracking that keeps customers informed. Overall, the experience is marked by quick shipping, helpful assistance, and steady satisfaction across repeat purchases.
1 star review
Reset filtersA
Rating: 1 out of 5
Delivery times are too long and the quality of the items is not up to par. Last order with wheel cylinders for 4L without internal threading for the hydraulic connection. Quality control should be done before shipping your items. I do not recommend this site.
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Response from vehicules-anciens.fr
Hello Michel, It's a shame, if you had sent us an email, we could have provided customer service and understood your problem. There has never been a threading issue with the wheel cylinders, and even less so with two in a row, as if by chance in the same order, but no one is infallible, in any case, we are not! Safe travels! Martin.
A
Rating: 1 out of 5
Write the correct address on the package thank you
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A
Rating: 1 out of 5
I can't give you feedback because I haven't received my package yet
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A
Rating: 1 out of 5
I am still waiting for the delivery announced for Saturday 03/05. It is now 06/05.
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A
Rating: 1 out of 5
The parts are not good and do not fit the 4L. By going through you, I thought I would solve this problem, but no.
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Response from vehicules-anciens.fr
Hello Richard, you should call the technical service, as we have no problem with these parts that we sell a lot and that are mounted on our cars. You must be overlooking something. Have a nice day, Martin.
A
Rating: 1 out of 5
No contact since my last complaint (10 days).
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A
Rating: 1 out of 5
The bolt came off the rubber on the first tightening
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A
Rating: 1 out of 5
Hello. Nothing received to date due to a Colissimo issue.
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Response from vehicules-anciens.fr
And so, you give us a BAD rating instead of contacting us by email so we can resolve the issue? Nice state of mind, well done!
A
Rating: 1 out of 5
did not participate in the delivery of the product
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A
Rating: 1 out of 5
.............................thank you
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A
Rating: 1 out of 5
They canceled my order due to a stock error. I wanted to cancel only the item that had a stock error. Disappointed
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A
Rating: 1 out of 5
Still haven't received my parts.....not even sent yet.
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Response from vehicules-anciens.fr
David, you have put an item in your cart that means the order will be shipped on 23.04.2020. Maybe you didn't pay attention! In any case, your comment does not please us, next time, an email to understand would be more correct. Have a nice day, Martin.
A
Rating: 1 out of 5
it's not cool but we deal with it
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A
Rating: 1 out of 5
It's logical not to order if the packages have to stay in your hands. What is less logical is that there is no mailman! There are instructions given (not to have contact with customers, put directly in the mailboxes), which, if respected, still reduce the risks.
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A
Rating: 1 out of 5
The Post Office normally has a public service role and should therefore maintain collections and deliveries as usual. I work for a competing company in the parcel field and they did not hesitate to ask people already working for them in other positions to replace absent staff on short notice. In these difficult times, people rely heavily on their orders and it is normal for them to receive their goods, even with a slight delay. This is what is called customer respect.
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A
Rating: 1 out of 5
Not concerned with this product
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A
Rating: 1 out of 5
I have not received it on my part
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A
Rating: 1 out of 5
Not concerned with this product
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A
Rating: 1 out of 5
Received .....................,,,
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A
Rating: 1 out of 5
Not received in the package so I can't judge
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A
Rating: 1 out of 5
I have not received this one !! too bad
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A
Rating: 1 out of 5
No comment on a sticker
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A
Rating: 1 out of 5
It's not a product lol but information
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A
Rating: 1 out of 5
Unfortunately not received in my package but it's not a big deal
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A
Rating: 1 out of 5
Did not receive this magnificent pencil
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A
Rating: 1 out of 5
Did not receive this magnificent sticker
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A
Rating: 1 out of 5
Not received, missing in the package?
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A
Rating: 1 out of 5
I was supposed to receive it as a gift. It was missing at delivery. It's not a big deal
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A
Rating: 1 out of 5
need a gas pump I didn't have a sticker in the delivery
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A
Rating: 1 out of 5
The ordered product still hasn't arrived 2 weeks after the order. 1 hour after the order, the product went from 'Available' to 'Out of stock', without further explanation since then.
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Response from vehicules-anciens.fr
We apologize. As soon as we realized our stock error, we sent you an email without a response from you, notifying you of the product's unavailability and offering you to wait or a refund. We immediately modified the stock. Please let us know.
A
Rating: 1 out of 5
I have not received my order
How do you want me to evaluate it
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How do you want me to evaluate it
Response from vehicules-anciens.fr
Roland, be patient, didn't you read that we were on vacation this week? It was indicated everywhere :-) We are back to work this Monday to resume normal operations. See you very soon :-)
A
Rating: 1 out of 5
I had to re-drill myself because the holes were 34mm. Thank you for the loss of time
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Response from vehicules-anciens.fr
You just had to call us, we would have apologized and sent the right parts. Our apologies for this small problem.
A
Rating: 1 out of 5
SAME AS FOR THE DOOR SEAL
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Response from vehicules-anciens.fr
Hello Éric, after calling you, you indicated that you wanted to detach it and that the seal was torn off. Indeed, this product, flexible, is not designed to be detached and reattached infinitely. Best regards, Martin.
A
Rating: 1 out of 5
BAD QUALITY ..............
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Response from vehicules-anciens.fr
Hello Éric, after calling you, you informed me that you tried to detach it and that the seal was torn off. Indeed, this product, flexible, is not designed to be detached and reattached infinitely. Best regards, Martin.
A
Rating: 1 out of 5
Order placed debited from my account with part indicated as in stock..surprise 4 days later order canceled because not where more parts available.
No anticipation of stock is a waste of time for me
thank you very much
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No anticipation of stock is a waste of time for me
thank you very much
Response from vehicules-anciens.fr
Indeed, we are sorry, you were the victim of a bug. We tried to inform you without success. We therefore chose to refund you quickly. Fortunately, this is very rare. Our apologies for this mishap. This part has not been in stock for a while.
A
Rating: 1 out of 5
Out of stock even though the order was placed and debited. No stock management, thank you very much for the waste of time
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Response from vehicules-anciens.fr
We apologize for this bug, and no, we pay particular attention not to sell out-of-stock parts. We notified you quickly and refunded you promptly. Our apologies for this issue.