Customer reviews of vehicules-anciens.fr

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9,6 /10
Overall rating: 9,6 out of 10
Based on 5 179 published reviews

Summary of reviews

The store consistently delivers fast, reliable service with rapid delivery times and smooth order processing, ensuring parts arrive promptly and as described. Customers highlight a wide selection of parts, competitive prices, and clear, professional communication from the team, contributing to a straightforward, well-supported purchasing experience. The ordering process is dependable and efficient, with accurate order fulfillment and strong tracking that keeps customers informed. Overall, the experience is marked by quick shipping, helpful assistance, and steady satisfaction across repeat purchases.

Reviews 1, 2 and 3 stars

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Blanchet A.
Rating: 2 out of 5
following a purchase from 18/08/2026
Hello, The supports are perfectly compliant with the original. However, regarding the one located next to the fuel pump, the fixing holes do not align: I observe a shift of 3 mm between the single hole on the left and the threading
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William B.
Rating: 2 out of 5
following a purchase from 23/07/2026
The ordered and invoiced part is not the one received. I sent you two emails in a row without response, I tried to reach you by phone all Thursday morning without success. This explains my rating and I wish to receive the correct part without issues which will lead to a new positive comment! Regards, William
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Response from vehicules-anciens.fr
Hello William,
I hope everything is going well. We were closed for holidays, this was indicated on the website :) We will resolve this issue, I will process all emails as quickly as possible (I have a bit of work on that ^^).
See you very soon,
Martin.
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Eric F.
Rating: 2 out of 5
following a purchase from 10/07/2026
Part not suitable.
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Response from vehicules-anciens.fr
Hello Eric,
I hope everything is going well.
I read your email regarding the set of screws for the towing hook that does not seem to fit your car. It fits perfectly for the 4L, I would have liked to have more information in order to help you :)
If you can reply to me when you have the chance! (Please note, we are closed starting Tuesday, July 28th to volunteer in mechanical assistance for the 4LAlpes and 4LCorse raids :) )
I wish you a good end of the week,
Best regards,
Martin.
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Acheteur Vérifié
Rating: 3 out of 5
Very good service, fast and efficient, the only problem is the price!
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Acheteur Vérifié
Rating: 1 out of 5
Is it possible to enter my credit card code
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Acheteur Vérifié
Rating: 3 out of 5
Too complicated to reach you, very rarely available, so no possible advice, what a shame
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Response from vehicules-anciens.fr
Hello, I agree with you, it's a point we need to improve. The month of May is not the easiest to manage with all the holidays and the workload it causes for both of us, Sandrine and myself (there are only 2 of us in the company). Thank you for your feedback and see you soon, Martin.
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Acheteur Vérifié
Rating: 2 out of 5
Impossible to pass the tank through the hoop. I had to cut it!!
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Acheteur Vérifié
Rating: 3 out of 5
A bit expensive
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Acheteur Vérifié
Rating: 3 out of 5
Shipping costs are excessive!
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Acheteur Vérifié
Rating: 2 out of 5
An unpleasant phone reception, no possibility to easily modify an order including directly at the store. No effort to satisfy the customer. Very disappointed.
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Acheteur Vérifié
Rating: 3 out of 5
The box arrived in very bad condition, I haven't checked well yet, if there are no missing parts. There is a big hole on the side
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Acheteur Vérifié
Rating: 3 out of 5
For the first time I am not entirely satisfied! One of the two wheel cylinders had a poorly finished thread (for the hose) and I had a lot of trouble screwing the hose. I also find that the wheel cylinders should be delivered with the screws and washers for fixing.
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Acheteur Vérifié
Rating: 3 out of 5
Problem fixing the bulb to the holder
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Acheteur Vérifié
Rating: 1 out of 5
Delivery times are too long and the quality of the items is not up to par. Last order with wheel cylinders for 4L without internal threading for the hydraulic connection. Quality control should be done before shipping your items. I do not recommend this site.
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Response from vehicules-anciens.fr
Hello Michel, It's a shame, if you had sent us an email, we could have provided customer service and understood your problem. There has never been a threading issue with the wheel cylinders, and even less so with two in a row, as if by chance in the same order, but no one is infallible, in any case, we are not! Safe travels! Martin.
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Acheteur Vérifié
Rating: 3 out of 5
I do wish the customs people would be more understanding when trying to buy parts for my old Renault 4 from you. Regards Nick Holgate
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Response from vehicules-anciens.fr
Hello, I am sorry, our shipments to the UK are now stopped, as for some time packages are no longer passing through customs, and we do not know how to explain why at the moment. Have a good weekend, Martin.
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Acheteur Vérifié
Rating: 1 out of 5
Write the correct address on the package thank you
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Acheteur Vérifié
Rating: 1 out of 5
I can't give you feedback because I haven't received my package yet
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Acheteur Vérifié
Rating: 3 out of 5
Carburetor part damaged before or during transport. I managed to recover the one from the old one!
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Acheteur Vérifié
Rating: 3 out of 5
Following the order of the front axle CV joint kit. A clear and concrete customer follow-up with a commercial discourse is an asset for customer loyalty as well as finished products. Fortunately, Martin was there to raise the level...
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Acheteur Vérifié
Rating: 1 out of 5
I am still waiting for the delivery announced for Saturday 03/05. It is now 06/05.
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Acheteur Vérifié
Rating: 3 out of 5
Hello, I had written an email to see if you offered discounts for professionals and I never received a response. So I paid the price like anyone else. Another point, on your site, it is not obvious to understand that by entering the country, VAT goes to 0%. Otherwise, it's good, the package tracking is well documented.
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Acheteur Vérifié
Rating: 2 out of 5
The order took place after these dates
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Acheteur Vérifié
Rating: 3 out of 5
Joint cut like an axe
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Response from vehicules-anciens.fr
Hello Steph, can you please clarify what exactly is the subject of your dissatisfaction, as I do not understand well, the comment is quite vague. The joints by the meter are delivered longer than necessary and need to be trimmed precisely when installed on your 4L or Estafette. Looking forward to your reply, see you soon, Martin.
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Acheteur Vérifié
Rating: 1 out of 5
The parts are not good and do not fit the 4L. By going through you, I thought I would solve this problem, but no.
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Response from vehicules-anciens.fr
Hello Richard, you should call the technical service, as we have no problem with these parts that we sell a lot and that are mounted on our cars. You must be overlooking something. Have a nice day, Martin.
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Acheteur Vérifié
Rating: 3 out of 5
I ordered an ignition coil for my Renault 4 L, and it turns out that the clip fixings are not aligned with the distributor head, which causes the head to detach.
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Acheteur Vérifié
Rating: 3 out of 5
Mediocre quality product
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Acheteur Vérifié
Rating: 1 out of 5
No contact since my last complaint (10 days).
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Acheteur Vérifié
Rating: 3 out of 5
I am waiting for a return email, but I still have not received a response regarding the purchase of a body part, whether I should return it or not since June 20. Because the ordered part is not the right one and here is the part I need. Thank you
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Response from vehicules-anciens.fr
Hello Luis. Thank you for bothering us with such feedback. It's pleasant! I have no email, all our emails receive a response. Please check the contact address which is as follows: [email protected] or by phone the technical service at 0465843306. Have a nice day, Martin.
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Acheteur Vérifié
Rating: 3 out of 5
The shipping delay.
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Acheteur Vérifié
Rating: 2 out of 5
Stickers delivered for R4 Savanne are certainly not as shown in the photo! Delivered headlights are NOT approved! High shipping costs, however delivery times were respected. Unhappy!!
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Response from vehicules-anciens.fr
Hello, I am sorry that you are unhappy. You can return the parts to us, we will sell them to customers who will be satisfied (or we will install them on our cars), we have had no returns on the mentioned parts, with hundreds sold. Have a nice day, Martin.
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Acheteur Vérifié
Rating: 2 out of 5
Very mediocre quality O-ring. Indeed, received the item with large burrs, only on the inner diameter side. To avoid leaks I had to deburr it with a cutter. The DIY was sufficient to achieve the desired sealing, as in the gearbox-cardan connection, the sealing is static and without pressure. Too bad such defects were not addressed before shipping.
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Acheteur Vérifié
Rating: 3 out of 5
The shipping costs are too high. It is announced at a certain price then at the time of ordering we are told that to benefit from this rate there is a minimum order amount... In short, paying as much for shipping as for the order is not normal, I had to order items that I had not planned right away to reverse the trend
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Acheteur Vérifié
Rating: 2 out of 5
Ordered 2 different belts and received 2 identical belts that are apparently compatible with my 4L. However, one is more expensive by 2€, that hurts a bit.
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Response from vehicules-anciens.fr
Hello, thank you for your rating, that's nice. I replied to you by email, there was indeed a configuration problem. Our apologies for this little issue. PS: if you never make mistakes, send me your CV, I will hire you directly!! Have a nice day, Martin.