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A
Rating: 4 out of 5
Fast delivery.
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Customer reviews of vehicules-anciens.fr
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 5 179 published reviews
Summary of reviews
The store consistently delivers fast, reliable service with rapid delivery times and smooth order processing, ensuring parts arrive promptly and as described. Customers highlight a wide selection of parts, competitive prices, and clear, professional communication from the team, contributing to a straightforward, well-supported purchasing experience. The ordering process is dependable and efficient, with accurate order fulfillment and strong tracking that keeps customers informed. Overall, the experience is marked by quick shipping, helpful assistance, and steady satisfaction across repeat purchases.
Reviews 1, 2, 3 and 4 stars
Reset filtersA
Rating: 4 out of 5
ggg.
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A
Rating: 4 out of 5
First direct order successful. The site could be "smoother" in navigation, maybe also have a larger display panorama (4-6-8) for simultaneous displays on the parts for a quicker glance... A true reference for 4L and Estafette parts.
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A
Rating: 4 out of 5
The only downside is perhaps the fact that you can't talk to a person on the phone for a few technical questions.
Otherwise, everything is OK.
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Otherwise, everything is OK.
Response from vehicules-anciens.fr
Just call us at 04 65 84 33 06, Bernard! After that, it's true that our phones keep ringing, and while we have two ears, we have only one brain. See you soon!
A
Rating: 4 out of 5
Very good site, in response to my expectations
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A
Rating: 4 out of 5
Good services
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A
Rating: 4 out of 5
I regret the delivery times, order placed on Sunday online, received on Saturday morning. 3 days in logistics with the carrier.
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Response from vehicules-anciens.fr
I am sorry Claude, even if intuitively we would like to think that the "Covid thing" is behind us, it is still a joyful mess! Our apologies for this slowness, even if we cannot influence the trend, order of 24.06 shipped on 25.06.
A
Rating: 4 out of 5
The stickers were bent during transport, a simple cardboard reinforcement could have avoided that, it's a shame.
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Response from vehicules-anciens.fr
Hello Xavier, send us an email and we will handle the after-sales service ;-) Have a good week ;-) Martin.
A
Rating: 3 out of 5
imprecise cuts of the gasket for a stud
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A
Rating: 4 out of 5
Delivery a bit long without tracking but given the current circumstances, a little patience is needed.
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A
Rating: 4 out of 5
already responded regarding the delivery
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A
Rating: 4 out of 5
Hello,
A customer for over 3 years, the service and advice is always great! I was very eager to receive my order as I needed the vehicle to carry out my professional activity and I was directed to the fastest delivery => ordered Friday at 11:30 received Tuesday afternoon.
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A customer for over 3 years, the service and advice is always great! I was very eager to receive my order as I needed the vehicle to carry out my professional activity and I was directed to the fastest delivery => ordered Friday at 11:30 received Tuesday afternoon.
A
Rating: 4 out of 5
Hello.
Thank you for sending my order on time, I received it today but just one problem with the packaging, almost nothing was wrapped for example the engine pipe seals from Billancourt are bent :/ ... I think they will still do their job as seals ....
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Thank you for sending my order on time, I received it today but just one problem with the packaging, almost nothing was wrapped for example the engine pipe seals from Billancourt are bent :/ ... I think they will still do their job as seals ....
Response from vehicules-anciens.fr
Oh no, if we made a mistake, send us an email at [email protected] We do not do packaging that would not be compliant with what we would like to receive, but an accident can happen ;-) See you soon, Martin.
A
Rating: 4 out of 5
Quality products and fast deliveries, I have never dealt with customer service. Some references out of stock. My preferred site for my 4L
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A
Rating: 4 out of 5
delivered on time without problems
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A
Rating: 2 out of 5
gaskets folded upon arrival ..
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A
Rating: 4 out of 5
Very good
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A
Rating: 3 out of 5
Hello I received the package on time but on one of the 2 lights ordered there is a bracket that was bent and the adjustment screw is missing.
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Response from vehicules-anciens.fr
Hello, in this case, you should immediately send us an email so we can resolve the issue. It can happen that there is a production error or a problem during transport, and we always take care of our customers! I will contact you. See you soon, Martin.
A
Rating: 4 out of 5
The delivery was much faster than by post, which is very good.
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A
Rating: 4 out of 5
....................................................nothing special..............
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A
Rating: 4 out of 5
The nuts and washers are missing
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A
Rating: 4 out of 5
Preparation of the package and very fast delivery given the COVID circumstances. Thank you to the team
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A
Rating: 3 out of 5
The delivery time is not attributable to your company, but the post takes its time, I must say!
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A
Rating: 3 out of 5
Items in stock at the order are out of stock at delivery after paying shipping fees.
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Response from vehicules-anciens.fr
Hello Frederic, indeed there was a missing boot on your order. Stock errors are rare but happen despite a daily inventory on low stocks (< 20 pieces)! Our apologies for this problem. Martin.
A
Rating: 4 out of 5
I would have liked to receive both bellows
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A
Rating: 4 out of 5
It's a shame to have received one bellows out of two hoping that the bellows is of good quality
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A
Rating: 4 out of 5
Ordered on Saturday delivered on Thursday.
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A
Rating: 3 out of 5
I receive an evaluation even though I have not received the products!! Sorry
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Response from vehicules-anciens.fr
Don't worry, I see that you received the product on June 2, that's the main thing. We had a hard time recovering from 4 days off. Good assembly and have a nice day ;-)
A
Rating: 4 out of 5
Nothing to report
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A
Rating: 4 out of 5
I am very satisfied to be able to repair my 4L with your parts
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A
Rating: 4 out of 5
out of necessity, out of necessity, out of necessity,
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A
Rating: 4 out of 5
As usual well served a great team
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A
Rating: 4 out of 5
Fast shipping, and products conform to expectations. There is just to assemble all that :)
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A
Rating: 4 out of 5
Very fast and of good quality. Thank you
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A
Rating: 4 out of 5
very good even with COVID
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A
Rating: 4 out of 5
A bit long delays "because of the Corona virus" but the part itself well packaged and resistant
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A
Rating: 4 out of 5
of course :-) but here, the post works
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A
Rating: 4 out of 5
Hello,
I was just delivered this noon May 15, a total of 8 days after my order.
This is not fast for a shipping fee of 9 euros!
Now I know it’s a postal issue and not yours.
Best regards
Michel
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I was just delivered this noon May 15, a total of 8 days after my order.
This is not fast for a shipping fee of 9 euros!
Now I know it’s a postal issue and not yours.
Best regards
Michel