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A
Rating: 4 out of 5
The delivery time was longer than usual, which is normal given the circumstances, otherwise, the service is always impeccable.
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Customer reviews of vehicules-anciens.fr
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 5 179 published reviews
Summary of reviews
The store consistently delivers fast, reliable service with rapid delivery times and smooth order processing, ensuring parts arrive promptly and as described. Customers highlight a wide selection of parts, competitive prices, and clear, professional communication from the team, contributing to a straightforward, well-supported purchasing experience. The ordering process is dependable and efficient, with accurate order fulfillment and strong tracking that keeps customers informed. Overall, the experience is marked by quick shipping, helpful assistance, and steady satisfaction across repeat purchases.
Reviews 1, 2, 3 and 4 stars
Reset filtersA
Rating: 1 out of 5
It's logical not to order if the packages have to stay in your hands. What is less logical is that there is no mailman! There are instructions given (not to have contact with customers, put directly in the mailboxes), which, if respected, still reduce the risks.
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A
Rating: 1 out of 5
The Post Office normally has a public service role and should therefore maintain collections and deliveries as usual. I work for a competing company in the parcel field and they did not hesitate to ask people already working for them in other positions to replace absent staff on short notice. In these difficult times, people rely heavily on their orders and it is normal for them to receive their goods, even with a slight delay. This is what is called customer respect.
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A
Rating: 1 out of 5
Not concerned with this product
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A
Rating: 1 out of 5
I have not received it on my part
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A
Rating: 1 out of 5
Not concerned with this product
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A
Rating: 4 out of 5
I am very satisfied with the product that adapted perfectly to the car but much less with the delivery person who rang my doorbell and threw the package over the gate without care while I was approaching him.
ps, the package was small and could have been placed in the mailbox if he was in a hurry.
Fortunately, the parts were well packaged and did not suffer any damage.
Translated reviews
ps, the package was small and could have been placed in the mailbox if he was in a hurry.
Fortunately, the parts were well packaged and did not suffer any damage.
Response from vehicules-anciens.fr
We are really sorry for this delivery experience. Unfortunately, we have little means to act on the delivery people and the current period allows the worst of them to degrade the service in light of the rules against Covid-19. Safe travels to you ;-)
A
Rating: 4 out of 5
first time. I was surprised by the estimated delivery time but happy when this time was really reduced.
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Response from vehicules-anciens.fr
Hello Jeanne, we apply a delay when the product is on order with the supplier. A safety delay is added just in case. In most cases, products arrive early and are therefore shipped as soon as they are received in our premises, see you soon ;-)
A
Rating: 4 out of 5
Hello the screws are of poor quality, one broke in the engine block that I have to re-tap it's a shame because the pump seems good. I'm quite annoyed here.
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Response from vehicules-anciens.fr
You must have tightened too hard or made a mistake. These screws fit perfectly for the installation of water pumps, in 6 years, no feedback. The resistance class is respected, for installation and durability. Good assembly!
A
Rating: 4 out of 5
Because the bars were damaged on my vehicle
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A
Rating: 1 out of 5
Received .....................,,,
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A
Rating: 4 out of 5
Very good, thank you
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A
Rating: 4 out of 5
Fast delivery, however a part is missing (out of stock). I wish you good luck, especially in these difficult times.
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A
Rating: 3 out of 5
Very correct product, except for a rubber that is a bit too thick and too hard. To fit well, it requires some modifications, but it can be mounted, especially with the glue you sell, because with neoprene, it's not worth trying. However, it should be a bit longer by a few centimeters at its lower part...
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A
Rating: 3 out of 5
It's useless the sticker
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A
Rating: 3 out of 5
Super ++++
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A
Rating: 4 out of 5
Poorly packaged.... parts loose in the box ....
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Response from vehicules-anciens.fr
Hello Patrick, Sorry for your experience. Your unique feedback proves that this is extremely rare, but I will remind my colleagues. Good assembly, Best regards, Martin.
A
Rating: 4 out of 5
Very good after-sales service and good advice on the items
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A
Rating: 4 out of 5
When I ordered on your site everything was available and I ended up with one item missing, so a bit disappointed. Regards
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A
Rating: 1 out of 5
Not received in the package so I can't judge
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A
Rating: 3 out of 5
Nice but the print is not very beautiful. After all, it remains a gift, it's always pleasant.
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A
Rating: 4 out of 5
I am very satisfied the order is in accordance with the request,
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A
Rating: 4 out of 5
Good quality, speed. One item is missing but good responsiveness from customer service
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A
Rating: 4 out of 5
The order arrived very quickly
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A
Rating: 4 out of 5
Very good site easy to contact in case of problem nothing to say except good things
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A
Rating: 3 out of 5
delivery time too long
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A
Rating: 4 out of 5
Nothing to report
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A
Rating: 4 out of 5
Sticker offered and always appreciated.
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A
Rating: 4 out of 5
good job!!! fast
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Rating: 4 out of 5
no comment
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Rating: 4 out of 5
no comment
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Rating: 4 out of 5
Super fast good products
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Rating: 4 out of 5
to see in use if the product corresponds well.
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Rating: 4 out of 5
nothing to say about this product.
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A
Rating: 3 out of 5
it's advertising! I would have preferred to receive as indicated a drain date tab.
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A
Rating: 4 out of 5
Very satisfied.
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A
Rating: 4 out of 5
Too bad no landline!!! Does not inspire confidence beforehand.!
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Response from vehicules-anciens.fr
You are right, but we don't need tax exemption, veranda, insulation at 1€... The landline is so polluted! See you soon ;-)
A
Rating: 4 out of 5
perfect !!
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A
Rating: 4 out of 5
Good
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A
Rating: 1 out of 5
I have not received this one !! too bad
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