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A
Rating: 4 out of 5
I have a doubt about the lower ball joint, I will need to adapt the part.
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Customer reviews of vehicules-anciens.fr
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 5 179 published reviews
Summary of reviews
The store consistently delivers fast, reliable service with rapid delivery times and smooth order processing, ensuring parts arrive promptly and as described. Customers highlight a wide selection of parts, competitive prices, and clear, professional communication from the team, contributing to a straightforward, well-supported purchasing experience. The ordering process is dependable and efficient, with accurate order fulfillment and strong tracking that keeps customers informed. Overall, the experience is marked by quick shipping, helpful assistance, and steady satisfaction across repeat purchases.
Reviews 1, 2, 3 and 4 stars
Reset filtersA
Rating: 3 out of 5
Not really useful, the website is better
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A
Rating: 4 out of 5
Still missing a few parts, in order to restore our beautiful Renault. For the rest quality and quantity The pickup and payment methods are convenient.
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A
Rating: 4 out of 5
Nothing to say regarding my last order for the hoses, they are of good quality French manufacturing, nothing to do with what comes from China etc.... certainly much cheaper but of poor quality.
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A
Rating: 4 out of 5
Thank you for the phone contact you provide when we call
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A
Rating: 4 out of 5
Perfect like the previous times.
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A
Rating: 4 out of 5
Nothing to say. Very good as usual.
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A
Rating: 4 out of 5
Very commercial.
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A
Rating: 4 out of 5
good service, serious package wrapping.
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A
Rating: 4 out of 5
availability, price, acceptable quality
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A
Rating: 4 out of 5
in accordance with my request has restarted thank you.
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A
Rating: 1 out of 5
I have not received my order
How do you want me to evaluate it
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How do you want me to evaluate it
Response from vehicules-anciens.fr
Roland, be patient, didn't you read that we were on vacation this week? It was indicated everywhere :-) We are back to work this Monday to resume normal operations. See you very soon :-)
A
Rating: 4 out of 5
Good
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A
Rating: 4 out of 5
fast delivery.
parts conforming to the order.
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parts conforming to the order.
A
Rating: 4 out of 5
Small problem encountered for delivery... But everything else is very good
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A
Rating: 4 out of 5
The description is not correct. The floorboard is shorter, it stops more than 20cm before the central box.
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A
Rating: 4 out of 5
Quality product and the right dimensions. However, it is a hard (solid) seal and not hollow like the original.
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Response from vehicules-anciens.fr
Hello Laurent, the original seal is not hollow! It is indeed solid :-) at your service!
A
Rating: 4 out of 5
Just very disappointed by the size of the Pin-up Castrol sticker.. But if that's all.. You can feel a team of enthusiasts. It's beautiful.
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Response from vehicules-anciens.fr
Hello Vincent, Oh no, I will send you an email to make you forget about this sticker that you imagined to be bigger. But some of our customers have Renault 4s, which are smaller :-)
A
Rating: 4 out of 5
Only small downside, a burnt bulb on the left side light...
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Response from vehicules-anciens.fr
Hello Seb, oops I will take care of it quickly, I will send you an email about this. Good reassembly
A
Rating: 4 out of 5
N/A
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A
Rating: 4 out of 5
Good value for money. Left side parking bulb burnt out...
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A
Rating: 4 out of 5
N/A
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A
Rating: 4 out of 5
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A
Rating: 4 out of 5
Parts not quite compliant with the description (right lower ball joint does not fit well in its housing and stabilizer bar silent block not the same diameter as announced on the site). Otherwise, customer service is super good and super responsive.
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Response from vehicules-anciens.fr
Hello Julian, thank you for your feedback. I am sending you an email to know the problems encountered, because indeed no, our products are true to the description, we take the greatest care. We will look into all this. Have a nice Sunday.
A
Rating: 4 out of 5
The telephone reception is very good, we have a contact person very quickly and very friendly; we feel listened to and heard.
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A
Rating: 4 out of 5
thank you for your responsiveness
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A
Rating: 4 out of 5
complete in mechanical parts, less in bodywork, more mechanical advice would be welcome. Keep up your updates, it's really good
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A
Rating: 3 out of 5
The quality of the different products is poor quality, the price-quality ratio is bad.
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Response from vehicules-anciens.fr
I am sorry to read your review, call us to return the parts that do not suit you :-) We do not boast about having incredible handles, it's even in the description, we have a re-manufacturing in progress to have strictly compliant ones, but it's taking time. In the next order, you may not have read, but the seals will not fit with these handles. Call us :)
A
Rating: 2 out of 5
Like the other handle, very average quality
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Response from vehicules-anciens.fr
There you go, it helps, that's what we write in the item description :-) thank you for this feedback!
A
Rating: 2 out of 5
Poor quality of these handles
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Response from vehicules-anciens.fr
There you go, it helps, that's what we write in the item description :-) thank you for this feedback!
A
Rating: 4 out of 5
Nothing to complain about
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A
Rating: 4 out of 5
Good product, conforms to my expectations.
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A
Rating: 4 out of 5
Hello. While I can understand a 50 euro delivery for an oversized item, I do not understand the euros requested for 2 rubber washers??
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Response from vehicules-anciens.fr
Hello, we advise you to make a list to manage your purchases, our Colissimo shipping costs to home being a flat rate of 5€, for any standard package from 1g to 30kg. See you soon, safe travels to you, Martin :-)
A
Rating: 4 out of 5
Good, parts well packaged, conforming to the original.
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A
Rating: 4 out of 5
Instructions or terms of use to attach to the product
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A
Rating: 3 out of 5
I ordered over 300€ worth of goods, there is no assembly explanation, and on top of that they got the bumper attachment wrong.
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Response from vehicules-anciens.fr
I don't believe I spoke to you on the phone for a request for help or explanations, nor even for the mistake we made, which we would have of course rectified. We'll chalk that up to a lack of maturity and the stress of the trophy :-) safe travels to you and watch your fuel tank :-) :-)
A
Rating: 4 out of 5
Very good responsiveness from the team. Too bad the shipments are not faster and that many parts are out of stock (but it remains a great site).
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A
Rating: 4 out of 5
Fast delivery. good value for money.
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A
Rating: 4 out of 5
The acquisition of the 4L is recent and the bellows are one of the negative points of the control repair in progress 4L savane from 1989. Regards
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A
Rating: 1 out of 5
I had to re-drill myself because the holes were 34mm. Thank you for the loss of time
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Response from vehicules-anciens.fr
You just had to call us, we would have apologized and sent the right parts. Our apologies for this small problem.