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A
Rating: 1 out of 5
I am still waiting for the delivery announced for Saturday 03/05. It is now 06/05.
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Customer reviews of vehicules-anciens.fr
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 5 179 published reviews
Summary of reviews
The store consistently delivers fast, reliable service with rapid delivery times and smooth order processing, ensuring parts arrive promptly and as described. Customers highlight a wide selection of parts, competitive prices, and clear, professional communication from the team, contributing to a straightforward, well-supported purchasing experience. The ordering process is dependable and efficient, with accurate order fulfillment and strong tracking that keeps customers informed. Overall, the experience is marked by quick shipping, helpful assistance, and steady satisfaction across repeat purchases.
Reviews 1, 2, 3 and 4 stars
Reset filtersA
Rating: 4 out of 5
It's a good shop and good service!
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A
Rating: 3 out of 5
Hello, I had written an email to see if you offered discounts for professionals and I never received a response. So I paid the price like anyone else. Another point, on your site, it is not obvious to understand that by entering the country, VAT goes to 0%. Otherwise, it's good, the package tracking is well documented.
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A
Rating: 4 out of 5
availability of parts and speed of dispatch possible improvement: visibility on the site
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A
Rating: 4 out of 5
A more commercial welcome
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A
Rating: 4 out of 5
Compatible parts for my car and fast delivery
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A
Rating: 4 out of 5
Fast and efficient
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A
Rating: 2 out of 5
The order took place after these dates
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A
Rating: 4 out of 5
quick order dispatch and controlled shipping costs
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A
Rating: 4 out of 5
Fast and efficient
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A
Rating: 4 out of 5
Speed of dispatch
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A
Rating: 4 out of 5
Fast service.
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A
Rating: 3 out of 5
Joint cut like an axe
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Response from vehicules-anciens.fr
Hello Steph, can you please clarify what exactly is the subject of your dissatisfaction, as I do not understand well, the comment is quite vague. The joints by the meter are delivered longer than necessary and need to be trimmed precisely when installed on your 4L or Estafette. Looking forward to your reply, see you soon, Martin.
A
Rating: 4 out of 5
Very good product. However, paying 10€ for shipping for a package of 50 grams seems overly excessive and exaggerated to me.
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A
Rating: 4 out of 5
Fast delivery and very contentious in orders. What is unfortunate is that there are parts that have been unavailable for a long time, such as the sliding door wheels for the driver's side.
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A
Rating: 1 out of 5
The parts are not good and do not fit the 4L. By going through you, I thought I would solve this problem, but no.
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Response from vehicules-anciens.fr
Hello Richard, you should call the technical service, as we have no problem with these parts that we sell a lot and that are mounted on our cars. You must be overlooking something. Have a nice day, Martin.
A
Rating: 3 out of 5
I ordered an ignition coil for my Renault 4 L, and it turns out that the clip fixings are not aligned with the distributor head, which causes the head to detach.
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A
Rating: 3 out of 5
Mediocre quality product
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A
Rating: 4 out of 5
I am convinced of the quality and compliance of all your products, but I have not yet received the last order, I am waiting for the finalization of the billing. Thank you
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A
Rating: 1 out of 5
No contact since my last complaint (10 days).
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