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A
Rating: 1 out of 5
The bolt came off the rubber on the first tightening
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Customer reviews of vehicules-anciens.fr
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 5 179 published reviews
Summary of reviews
The store consistently delivers fast, reliable service with rapid delivery times and smooth order processing, ensuring parts arrive promptly and as described. Customers highlight a wide selection of parts, competitive prices, and clear, professional communication from the team, contributing to a straightforward, well-supported purchasing experience. The ordering process is dependable and efficient, with accurate order fulfillment and strong tracking that keeps customers informed. Overall, the experience is marked by quick shipping, helpful assistance, and steady satisfaction across repeat purchases.
Reviews 1, 2 and 3 stars
Reset filtersA
Rating: 3 out of 5
Several purchases containing parts that do not have the correct measurements
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Response from vehicules-anciens.fr
Hello Alain, oops, did you send us an email so we can see where the problem is? Because driving a 4L every day, we check our parts, and have not detected this type of problem (a factory error?) ;-) I don't check reviews often, so I can't react as quickly as with an email. See you soon, Martin.
A
Rating: 3 out of 5
a dab of grease with the seals would have been welcome
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A
Rating: 3 out of 5
CV boot not flexible enough for installation with mounting cone. I ended up tearing it. I then installed a universal boot and the installation was very simple without too much effort. The small cable protection of the starter is not well fixed. Otherwise, order processing speed the same day and received the next.
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A
Rating: 2 out of 5
Just respect the observations at the end of the order. Everything else is very good.
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A
Rating: 3 out of 5
Hello, Visually it resembles the original. But the quality should be improved.
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A
Rating: 2 out of 5
Big delivery problem with DPD FRANCE every day an email about delivery but never delivered on the same day, it has been 3 days that this lasts. On June 2 still nothing received???
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Response from vehicules-anciens.fr
Hello André! Oh dear! You should have sent us an email right away instead of waiting for the notice, it's unproductive! Sandrine will look into it tomorrow morning and will keep you updated by email, we will solve the problem, it usually works well with DPD. Good evening, Martin.
A
Rating: 3 out of 5
Poorly finished parts that tend to disintegrate at the edges and holes not very well made. Needs improvement.
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A
Rating: 3 out of 5
Carburetor of very good quality, just the announced delay delayed by a few days.
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A
Rating: 2 out of 5
You are the best, don't change anything, thank you, see you soon.
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A
Rating: 3 out of 5
The colissimo service from the post office is true to itself, never on time, we pay for the delivery service dearly for it to arrive several days after the date indicated on the order.
The post office is a lamentable service.
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The post office is a lamentable service.
A
Rating: 1 out of 5
Hello. Nothing received to date due to a Colissimo issue.
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Response from vehicules-anciens.fr
And so, you give us a BAD rating instead of contacting us by email so we can resolve the issue? Nice state of mind, well done!
A
Rating: 3 out of 5
Hello, the springs and fixings that secure the brakes are missing, and we also need the washers that secure the brake elements, thank you.
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A
Rating: 3 out of 5
Hello, two pieces ordered, a handbrake cable and a ceiling light (lighting); for the cable ten out of ten, for the ceiling light zero, already broken in the packaging, poor quality product and pale copy of the original. The customer service annotation cannot be given immediately as no complaint has been made about the product concerned.
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Response from vehicules-anciens.fr
Hello, you need to contact us for delivery problems! The ceiling light is very good, I have it on my TL and my luxury microcar and it works perfectly. Maybe taking a look at the tutorial available on the site would have helped you ;-) Have a nice day
A
Rating: 3 out of 5
Copy goods, not of original quality
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A
Rating: 3 out of 5
Not much description
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A
Rating: 3 out of 5
I received my distributor head on time. However, it was defective, impossible to adjust the contact plate screw because it was not finished being machined!!!
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Response from vehicules-anciens.fr
Hello Anne Lise, why not contact us by email? It can happen, a defective part on a production line! Do you think we don't provide after-sales service? Strange behavior! At your service, Martin.
A
Rating: 2 out of 5
You were reactive but for La Poste no, they did not respect the 48H rule.
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A
Rating: 3 out of 5
I found the delivery a bit long but correct
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A
Rating: 3 out of 5
The post had a long delay, but this is in no way the fault of the sender but rather the postal service
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A
Rating: 2 out of 5
Order made on August 18, on August 24 at 4 PM, package not delivered to the relay point!! Christian Tillaud
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Response from vehicules-anciens.fr
Hello Christian, your order was placed on Tuesday after 11 AM, shipped on Thursday, received the following Monday. Everything is normal. You probably didn't read our shipping dates, visible on the product, cart, and invoice ;-) Have a nice day and safe travels! Martin.
A
Rating: 3 out of 5
I sent an email and never got a response!!, too bad
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Response from vehicules-anciens.fr
Hello Alain, I am sorry! We receive so many emails that we strive to respond to, that an error can happen! Too bad you didn't insist a bit. Have a good day!
A
Rating: 3 out of 5
No accompanying word, impersonal. The ordered sticker arrived with a central crease, so disappointed with my second order.
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Response from vehicules-anciens.fr
Hello, I don't understand. What accompanying word do you want? For the sticker, send me an email, we will handle the after-sales service, it happens, rarely, but it happens! Have a nice day ;-)
A
Rating: 3 out of 5
rudimentary interior protection of the shipment, 2 pieces of cardboard
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A
Rating: 3 out of 5
imprecise cuts of the gasket for a stud
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A
Rating: 2 out of 5
gaskets folded upon arrival ..
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A
Rating: 3 out of 5
Hello I received the package on time but on one of the 2 lights ordered there is a bracket that was bent and the adjustment screw is missing.
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Response from vehicules-anciens.fr
Hello, in this case, you should immediately send us an email so we can resolve the issue. It can happen that there is a production error or a problem during transport, and we always take care of our customers! I will contact you. See you soon, Martin.
A
Rating: 3 out of 5
The delivery time is not attributable to your company, but the post takes its time, I must say!
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A
Rating: 3 out of 5
Items in stock at the order are out of stock at delivery after paying shipping fees.
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Response from vehicules-anciens.fr
Hello Frederic, indeed there was a missing boot on your order. Stock errors are rare but happen despite a daily inventory on low stocks (< 20 pieces)! Our apologies for this problem. Martin.
A
Rating: 3 out of 5
I receive an evaluation even though I have not received the products!! Sorry
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Response from vehicules-anciens.fr
Don't worry, I see that you received the product on June 2, that's the main thing. We had a hard time recovering from 4 days off. Good assembly and have a nice day ;-)
A
Rating: 3 out of 5
Reactive seller, product with a good quality-price ratio but downside on high shipping costs and with extended XXL deadlines, in my case a week instead of 48h.... COVID has a good excuse!
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Response from vehicules-anciens.fr
The post office had some difficulties, we are not to blame. For the price of shipping costs, you chose the Signature option, why not choose the standard at 5€ if you found it too expensive? Sometimes, I don't understand the procedures :D Your service, Martin
A
Rating: 2 out of 5
Hello, given the current situation, I understand about the delivery. The minimum is to be informed. Best regards.
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Response from vehicules-anciens.fr
I don't understand, it's indicated 3 times as soon as you put an item in the cart, plus if you don't make any request by email, we provide assistance and tracking of the package. In my opinion, you missed something or you are confusing brands. At your service, Martin.
A
Rating: 3 out of 5
Not installed yet. could be a bit longer.
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A
Rating: 1 out of 5
did not participate in the delivery of the product
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A
Rating: 1 out of 5
.............................thank you
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A
Rating: 1 out of 5
They canceled my order due to a stock error. I wanted to cancel only the item that had a stock error. Disappointed
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