Customer reviews of vehicules-anciens.fr

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 5 179 published reviews

Summary of reviews

The store consistently delivers fast, reliable service with rapid delivery times and smooth order processing, ensuring parts arrive promptly and as described. Customers highlight a wide selection of parts, competitive prices, and clear, professional communication from the team, contributing to a straightforward, well-supported purchasing experience. The ordering process is dependable and efficient, with accurate order fulfillment and strong tracking that keeps customers informed. Overall, the experience is marked by quick shipping, helpful assistance, and steady satisfaction across repeat purchases.

Reviews 1, 2 and 3 stars

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Acheteur Vérifié
Rating: 1 out of 5
Still haven't received my parts.....not even sent yet.
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Response from vehicules-anciens.fr
David, you have put an item in your cart that means the order will be shipped on 23.04.2020. Maybe you didn't pay attention! In any case, your comment does not please us, next time, an email to understand would be more correct. Have a nice day, Martin.
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Acheteur Vérifié
Rating: 1 out of 5
it's not cool but we deal with it
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Acheteur Vérifié
Rating: 3 out of 5
if it depends on delivery time
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Acheteur Vérifié
Rating: 1 out of 5
It's logical not to order if the packages have to stay in your hands. What is less logical is that there is no mailman! There are instructions given (not to have contact with customers, put directly in the mailboxes), which, if respected, still reduce the risks.
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Acheteur Vérifié
Rating: 1 out of 5
The Post Office normally has a public service role and should therefore maintain collections and deliveries as usual. I work for a competing company in the parcel field and they did not hesitate to ask people already working for them in other positions to replace absent staff on short notice. In these difficult times, people rely heavily on their orders and it is normal for them to receive their goods, even with a slight delay. This is what is called customer respect.
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Acheteur Vérifié
Rating: 1 out of 5
Not concerned with this product
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Acheteur Vérifié
Rating: 1 out of 5
I have not received it on my part
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Acheteur Vérifié
Rating: 1 out of 5
Not concerned with this product
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Acheteur Vérifié
Rating: 1 out of 5
Received .....................,,,
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Acheteur Vérifié
Rating: 3 out of 5
Very correct product, except for a rubber that is a bit too thick and too hard. To fit well, it requires some modifications, but it can be mounted, especially with the glue you sell, because with neoprene, it's not worth trying. However, it should be a bit longer by a few centimeters at its lower part...
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Acheteur Vérifié
Rating: 3 out of 5
It's useless the sticker
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Acheteur Vérifié
Rating: 3 out of 5
Super ++++
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Acheteur Vérifié
Rating: 1 out of 5
Not received in the package so I can't judge
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Acheteur Vérifié
Rating: 3 out of 5
Nice but the print is not very beautiful. After all, it remains a gift, it's always pleasant.
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Acheteur Vérifié
Rating: 3 out of 5
delivery time too long
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Acheteur Vérifié
Rating: 3 out of 5
it's advertising! I would have preferred to receive as indicated a drain date tab.
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Acheteur Vérifié
Rating: 1 out of 5
I have not received this one !! too bad
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Acheteur Vérifié
Rating: 2 out of 5
Mediocre quality turn signals.
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Response from vehicules-anciens.fr
Hello Sébastien, I hope you are doing well. Your order does not contain a turn signal ;-) I imagine you confused us with another brand :-) See you soon ;-)
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Acheteur Vérifié
Rating: 2 out of 5
I would prefer the 'never breaks down'
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Acheteur Vérifié
Rating: 2 out of 5
The product is very poorly painted. Numerous drips make the quality of the product very bad.
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Acheteur Vérifié
Rating: 1 out of 5
No comment on a sticker
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Acheteur Vérifié
Rating: 3 out of 5
package very damaged
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Response from vehicules-anciens.fr
It's a shame not to have contacted us by email, so we could detect the problem. Our packages are sufficiently sized and returns of this kind are almost non-existent. Have a good end of the week
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Acheteur Vérifié
Rating: 1 out of 5
It's not a product lol but information
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Acheteur Vérifié
Rating: 1 out of 5
Unfortunately not received in my package but it's not a big deal
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Acheteur Vérifié
Rating: 3 out of 5
Not used to this day
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Acheteur Vérifié
Rating: 3 out of 5
Three long delays between order and delivery
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Response from vehicules-anciens.fr
We are sorry. indeed, we had a bit of trouble recovering our return from vacation ;-) There were few orders in your situation. Everything is back to normal. Have a nice day
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Acheteur Vérifié
Rating: 3 out of 5
Not received ........................ But it's not a big deal
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Acheteur Vérifié
Rating: 1 out of 5
Did not receive this magnificent pencil
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Acheteur Vérifié
Rating: 1 out of 5
Did not receive this magnificent sticker
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Acheteur Vérifié
Rating: 1 out of 5
Not received, missing in the package?
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Acheteur Vérifié
Rating: 2 out of 5
item not present in the package
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Acheteur Vérifié
Rating: 3 out of 5
I would prefer a sticker representing an old car
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Acheteur Vérifié
Rating: 3 out of 5
promotional item not yet used
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Acheteur Vérifié
Rating: 1 out of 5
I was supposed to receive it as a gift. It was missing at delivery. It's not a big deal
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Acheteur Vérifié
Rating: 1 out of 5
need a gas pump I didn't have a sticker in the delivery
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Acheteur Vérifié
Rating: 3 out of 5
So a little more than 48 hours for delivery, merchandise with a crack on the complete distributor at 59.90€ (it happens), and for customer service it deserves 5 stars I sent the photo of the distributor and the guy tells me keep yours for parts and I will send you a complete distributor, this time received in 48 hours honestly top, I recommend without problem.
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Response from vehicules-anciens.fr
We are sorry, we do everything to ensure that packages are sent on time (date on your order confirmation), but we do not control the carriers. It rarely happens that deadlines are not respected. At your service, Best regards, Martin.
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Acheteur Vérifié
Rating: 3 out of 5
Just need to install them
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Acheteur Vérifié
Rating: 2 out of 5
The general shape is good, but the material is much too rigid, which forces modifications to the hatch settings and modifications to the seal at the stops, without being able to close it properly. You are considering improving this product and that is a good thing, as the original part was much more malleable (and perhaps also less durable, but oh well)
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Response from vehicules-anciens.fr
Jean Marc, indeed, this product is harder. It needs to be done. On my car, the trunk now closes perfectly and I can adjust it again ;-) I installed it last winter. Thank you for your feedback, Martin.
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Acheteur Vérifié
Rating: 1 out of 5
The ordered product still hasn't arrived 2 weeks after the order. 1 hour after the order, the product went from 'Available' to 'Out of stock', without further explanation since then.
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Response from vehicules-anciens.fr
We apologize. As soon as we realized our stock error, we sent you an email without a response from you, notifying you of the product's unavailability and offering you to wait or a refund. We immediately modified the stock. Please let us know.
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Acheteur Vérifié
Rating: 3 out of 5
The purchased cap cannot close the housing... I had to modify it.
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Response from vehicules-anciens.fr
You should entrust this task to someone who knows what they are doing. No feedback on these products. Use the term rocker cover instead of housing so that we understand what you are talking about. At your service, Best regards, Martin.