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Rating: 4 out of 5
Thank you for your professionalism
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Customer reviews of vehicules-anciens.fr
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 5 179 published reviews
Summary of reviews
The store consistently delivers fast, reliable service with rapid delivery times and smooth order processing, ensuring parts arrive promptly and as described. Customers highlight a wide selection of parts, competitive prices, and clear, professional communication from the team, contributing to a straightforward, well-supported purchasing experience. The ordering process is dependable and efficient, with accurate order fulfillment and strong tracking that keeps customers informed. Overall, the experience is marked by quick shipping, helpful assistance, and steady satisfaction across repeat purchases.
Reviews 1, 2 and 4 stars
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Rating: 4 out of 5
Fortunately, I am not in the process of reassembling a vehicle with missing parts because otherwise the standard exchange would be complicated, right? How to do in those cases?
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Rating: 4 out of 5
Very good responsiveness when sending messages. Delivery to the pickup point is perfect. The parts look good to the eye just need to install them.
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Rating: 4 out of 5
Perfect pity that there were no screws included
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A
Rating: 4 out of 5
merchandise conforms correct delivery satisfied
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A
Rating: 4 out of 5
apparently correct, not yet installed on the vehicle
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Rating: 4 out of 5
Nothing to report, thank you.
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Rating: 4 out of 5
Delivery time a bit long given the price asked.
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Rating: 4 out of 5
Received in good condition well-packaged parcel reception rather quick just need to assemble all this Little B-minor pity that the cart is not saved if not ordered quickly and that the parcel tracking is not more precise otherwise everything else is perfect
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A
Rating: 4 out of 5
It's a place where we love to get lost to browse all these available parts for our little beasts,... Anthony, an atypical and very nice character, gives good advice, Keep it up,...
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Rating: 4 out of 5
Excellent service
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Rating: 4 out of 5
I have a doubt about the lower ball joint, I will need to adapt the part.
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Rating: 4 out of 5
Still missing a few parts, in order to restore our beautiful Renault. For the rest quality and quantity The pickup and payment methods are convenient.
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Rating: 4 out of 5
Nothing to say regarding my last order for the hoses, they are of good quality French manufacturing, nothing to do with what comes from China etc.... certainly much cheaper but of poor quality.
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Rating: 4 out of 5
Thank you for the phone contact you provide when we call
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Rating: 4 out of 5
Perfect like the previous times.
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Rating: 4 out of 5
Nothing to say. Very good as usual.
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Rating: 4 out of 5
Very commercial.
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Rating: 4 out of 5
good service, serious package wrapping.
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Rating: 4 out of 5
availability, price, acceptable quality
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Rating: 4 out of 5
in accordance with my request has restarted thank you.
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Rating: 1 out of 5
I have not received my order
How do you want me to evaluate it
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How do you want me to evaluate it
Response from vehicules-anciens.fr
Roland, be patient, didn't you read that we were on vacation this week? It was indicated everywhere :-) We are back to work this Monday to resume normal operations. See you very soon :-)
A
Rating: 4 out of 5
Good
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Rating: 4 out of 5
fast delivery.
parts conforming to the order.
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parts conforming to the order.
A
Rating: 4 out of 5
Small problem encountered for delivery... But everything else is very good
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Rating: 4 out of 5
The description is not correct. The floorboard is shorter, it stops more than 20cm before the central box.
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Rating: 4 out of 5
Quality product and the right dimensions. However, it is a hard (solid) seal and not hollow like the original.
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Response from vehicules-anciens.fr
Hello Laurent, the original seal is not hollow! It is indeed solid :-) at your service!
A
Rating: 4 out of 5
Just very disappointed by the size of the Pin-up Castrol sticker.. But if that's all.. You can feel a team of enthusiasts. It's beautiful.
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Response from vehicules-anciens.fr
Hello Vincent, Oh no, I will send you an email to make you forget about this sticker that you imagined to be bigger. But some of our customers have Renault 4s, which are smaller :-)
A
Rating: 4 out of 5
Only small downside, a burnt bulb on the left side light...
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Response from vehicules-anciens.fr
Hello Seb, oops I will take care of it quickly, I will send you an email about this. Good reassembly
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Rating: 4 out of 5
N/A
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Rating: 4 out of 5
Good value for money. Left side parking bulb burnt out...
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 4 out of 5
Parts not quite compliant with the description (right lower ball joint does not fit well in its housing and stabilizer bar silent block not the same diameter as announced on the site). Otherwise, customer service is super good and super responsive.
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Response from vehicules-anciens.fr
Hello Julian, thank you for your feedback. I am sending you an email to know the problems encountered, because indeed no, our products are true to the description, we take the greatest care. We will look into all this. Have a nice Sunday.
A
Rating: 4 out of 5
The telephone reception is very good, we have a contact person very quickly and very friendly; we feel listened to and heard.
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Rating: 4 out of 5
thank you for your responsiveness
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Rating: 4 out of 5
complete in mechanical parts, less in bodywork, more mechanical advice would be welcome. Keep up your updates, it's really good
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Rating: 2 out of 5
Like the other handle, very average quality
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Response from vehicules-anciens.fr
There you go, it helps, that's what we write in the item description :-) thank you for this feedback!
A
Rating: 2 out of 5
Poor quality of these handles
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Response from vehicules-anciens.fr
There you go, it helps, that's what we write in the item description :-) thank you for this feedback!
A
Rating: 4 out of 5
Nothing to complain about
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