Customer reviews of vehicules-anciens.fr

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 5 179 published reviews

Summary of reviews

The store consistently delivers fast, reliable service with rapid delivery times and smooth order processing, ensuring parts arrive promptly and as described. Customers highlight a wide selection of parts, competitive prices, and clear, professional communication from the team, contributing to a straightforward, well-supported purchasing experience. The ordering process is dependable and efficient, with accurate order fulfillment and strong tracking that keeps customers informed. Overall, the experience is marked by quick shipping, helpful assistance, and steady satisfaction across repeat purchases.

Reviews 1, 3 and 4 stars

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Acheteur Vérifié
Rating: 1 out of 5
Out of stock even though the order was placed and debited. No stock management, thank you very much for the waste of time
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Response from vehicules-anciens.fr
We apologize for this bug, and no, we pay particular attention not to sell out-of-stock parts. We notified you quickly and refunded you promptly. Our apologies for this issue.
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Acheteur Vérifié
Rating: 4 out of 5
Super quality
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Acheteur Vérifié
Rating: 3 out of 5
Good but expensive transport
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Response from vehicules-anciens.fr
Hello Yann, I am sorry if the shipping costs for Belgium that the Colissimo service applies do not suit you. I wish you a good reassembly of your parts.
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Acheteur Vérifié
Rating: 4 out of 5
Really very correct.
Nothing to complain about
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Acheteur Vérifié
Rating: 4 out of 5
fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
Need this product to renovate a car. Available quickly
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Acheteur Vérifié
Rating: 4 out of 5
NO COMMENTS
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Acheteur Vérifié
Rating: 4 out of 5
GOOD even if since installation the indicator light on the tb no longer works......?
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Acheteur Vérifié
Rating: 4 out of 5
Bravo everything is perfect too bad the post doesn't keep to 48 hours see you soon.
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Acheteur Vérifié
Rating: 4 out of 5
not yet installed, to see a little later
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Acheteur Vérifié
Rating: 4 out of 5
I am satisfied with my order
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Acheteur Vérifié
Rating: 4 out of 5
product conforms to my request
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Acheteur Vérifié
Rating: 4 out of 5
Nothing to report
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Acheteur Vérifié
Rating: 4 out of 5
If possible, make sure to receive the evaluation request after receiving the package, because when I received the email I did not yet have my package, so not much to evaluate ;)
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Response from vehicules-anciens.fr
Hello Alain, indeed, it is configurable and I just did it. I did not think you had a limited time to leave your reviews. It's all new, it takes time to get used to it :-) See you very soon :-)
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Acheteur Vérifié
Rating: 4 out of 5
my rating doesn't mean much because I still haven't used it
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Acheteur Vérifié
Rating: 4 out of 5
Hello, I appreciate your service and your availability. Note, on my last order, I received the expansion tank support without the clamp. Best regards.
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Response from vehicules-anciens.fr
Hello Michel, Thank you for everything. Too bad about the clamp, I will send it to you this Monday or I will slip it into a future order. We must have been distracted during packaging. See you very soon
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Acheteur Vérifié
Rating: 4 out of 5
compliant with the model to be replaced. Just the connector to be put back on the ends of the wires.
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Acheteur Vérifié
Rating: 3 out of 5
It is regrettable that many of your products are not available and especially that nothing changes over time. I have redirected my orders to other sites several times. It's a shame because your services are impeccable.
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Response from vehicules-anciens.fr
Hello :-) I am sorry, indeed, you are right, we are building our stock in stages. The reproductions are energy and money-consuming, which sometimes forces us to stop certain supplies. But this post is a priority for us to become more and more efficient. At your service. See you soon
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Acheteur Vérifié
Rating: 4 out of 5
Maybe suggest kits or suggested parts when ordering a product (brake kit or other). Otherwise very good and very fast. Éric
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Response from vehicules-anciens.fr
Hello Éric, thank you for this feedback. Indeed, I will look into this quickly, to see if it complicates the site's offer which we have tried to make as clear as possible depending on the model. Good reassembly and safe travels. See you soon ;-)
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Acheteur Vérifié
Rating: 4 out of 5
Floor with some imperfections, but of correct quality overall.
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Acheteur Vérifié
Rating: 4 out of 5
Small hiccup with the delivery company but the parts arrived quickly very well packaged. I will not hesitate to recommend your company
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Acheteur Vérifié
Rating: 4 out of 5
The parts are delivered without the mounting screws and the steering wheel lock is of mediocre quality... but it works...
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Acheteur Vérifié
Rating: 4 out of 5
Fast and efficient
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Acheteur Vérifié
Rating: 4 out of 5
Very good customer service.
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Acheteur Vérifié
Rating: 4 out of 5
Delivery was very fast, sending by email to the Netherlands and easy to order. Merchandise very extensive.
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Acheteur Vérifié
Rating: 4 out of 5
Internet and paper documentation very well done, friendly and very competent phone assistance, quality products but delivery is random via Chronopost, still as random (this is not the fault of Vehicules-anciens)
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Acheteur Vérifié
Rating: 4 out of 5
Received alternator of unknown brand not the same dimensions as the old one and unfortunately damaged in delivery.
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Acheteur Vérifié
Rating: 4 out of 5
Always listening, reachable and nice, keep it up...
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Acheteur Vérifié
Rating: 3 out of 5
I ordered plated screws and a capacitor for a Ducelier distributor for a Renault 4L. The capacitor was defective after half an hour, leading to a 6-hour fault search. Poor quality even though made in France. I ordered an exhaust line still for a 4L TL 83, the tubing after the muffler touches the bodywork, impossible to do otherwise.
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Response from vehicules-anciens.fr
Hello Henri, we are sorry for these inconveniences, but surprised that you did not contact us. Our expertise, especially Anthony's, would have immediately detected the problem and we would have immediately replaced the part for you. The same approach for the exhaust pipe. Count on our expertise :) See you soon :)
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Acheteur Vérifié
Rating: 4 out of 5
Good professionals. Good stock and fast delivery.
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Acheteur Vérifié
Rating: 3 out of 5
2 orders made 2 orders canceled because 3 months without being delivered without really having news. After asking where it was, I was given delivery times of another 2 months...
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Response from vehicules-anciens.fr
Hello Gael, Indeed, we encountered some issues with some re-manufacturing productions. However, we tried to pass on the factory information as soon as we had it, through the newsletter system and the "ongoing re-manufacturing" section on our site. Our apologies for this inconvenience, we will improve this point. Safe travels to you
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Acheteur Vérifié
Rating: 4 out of 5
Responsive team
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Acheteur Vérifié
Rating: 4 out of 5
Quality of parts and customer service is top-notch
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