The store consistently delivers fast, reliable service with rapid delivery times and smooth order processing, ensuring parts arrive promptly and as described. Customers highlight a wide selection of parts, competitive prices, and clear, professional communication from the team, contributing to a straightforward, well-supported purchasing experience. The ordering process is dependable and efficient, with accurate order fulfillment and strong tracking that keeps customers informed. Overall, the experience is marked by quick shipping, helpful assistance, and steady satisfaction across repeat purchases.
Delivery a bit long without tracking but given the current circumstances, a little patience is needed.
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Acheteur Vérifié
Rating: 4 out of 5
already responded regarding the delivery
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Acheteur Vérifié
Rating: 4 out of 5
Hello,
A customer for over 3 years, the service and advice is always great! I was very eager to receive my order as I needed the vehicle to carry out my professional activity and I was directed to the fastest delivery => ordered Friday at 11:30 received Tuesday afternoon.
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Acheteur Vérifié
Rating: 4 out of 5
Hello.
Thank you for sending my order on time, I received it today but just one problem with the packaging, almost nothing was wrapped for example the engine pipe seals from Billancourt are bent :/ ... I think they will still do their job as seals ....
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Response from vehicules-anciens.fr
Oh no, if we made a mistake, send us an email at [email protected] We do not do packaging that would not be compliant with what we would like to receive, but an accident can happen ;-) See you soon, Martin.
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Acheteur Vérifié
Rating: 4 out of 5
Quality products and fast deliveries, I have never dealt with customer service. Some references out of stock. My preferred site for my 4L
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Acheteur Vérifié
Rating: 4 out of 5
delivered on time without problems
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Acheteur Vérifié
Rating: 2 out of 5
gaskets folded upon arrival ..
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Acheteur Vérifié
Rating: 4 out of 5
Very good
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Acheteur Vérifié
Rating: 3 out of 5
Hello I received the package on time but on one of the 2 lights ordered there is a bracket that was bent and the adjustment screw is missing.
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Response from vehicules-anciens.fr
Hello, in this case, you should immediately send us an email so we can resolve the issue. It can happen that there is a production error or a problem during transport, and we always take care of our customers! I will contact you. See you soon, Martin.
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Acheteur Vérifié
Rating: 4 out of 5
The delivery was much faster than by post, which is very good.
Preparation of the package and very fast delivery given the COVID circumstances. Thank you to the team
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Acheteur Vérifié
Rating: 3 out of 5
The delivery time is not attributable to your company, but the post takes its time, I must say!
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Acheteur Vérifié
Rating: 3 out of 5
Items in stock at the order are out of stock at delivery after paying shipping fees.
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Response from vehicules-anciens.fr
Hello Frederic, indeed there was a missing boot on your order. Stock errors are rare but happen despite a daily inventory on low stocks (< 20 pieces)! Our apologies for this problem. Martin.
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Acheteur Vérifié
Rating: 4 out of 5
I would have liked to receive both bellows
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Acheteur Vérifié
Rating: 4 out of 5
It's a shame to have received one bellows out of two hoping that the bellows is of good quality
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Acheteur Vérifié
Rating: 4 out of 5
Ordered on Saturday delivered on Thursday.
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Acheteur Vérifié
Rating: 3 out of 5
I receive an evaluation even though I have not received the products!! Sorry
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Response from vehicules-anciens.fr
Don't worry, I see that you received the product on June 2, that's the main thing. We had a hard time recovering from 4 days off. Good assembly and have a nice day ;-)
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Acheteur Vérifié
Rating: 4 out of 5
Nothing to report
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Acheteur Vérifié
Rating: 4 out of 5
I am very satisfied to be able to repair my 4L with your parts
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Acheteur Vérifié
Rating: 4 out of 5
out of necessity, out of necessity, out of necessity,
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Acheteur Vérifié
Rating: 4 out of 5
As usual well served a great team
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Acheteur Vérifié
Rating: 4 out of 5
Fast shipping, and products conform to expectations. There is just to assemble all that :)
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Acheteur Vérifié
Rating: 4 out of 5
Very fast and of good quality. Thank you
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Acheteur Vérifié
Rating: 4 out of 5
very good even with COVID
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Acheteur Vérifié
Rating: 4 out of 5
A bit long delays "because of the Corona virus" but the part itself well packaged and resistant
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Acheteur Vérifié
Rating: 4 out of 5
of course :-) but here, the post works
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Acheteur Vérifié
Rating: 4 out of 5
Hello,
I was just delivered this noon May 15, a total of 8 days after my order.
This is not fast for a shipping fee of 9 euros!
Now I know it’s a postal issue and not yours.
Best regards
Michel
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Acheteur Vérifié
Rating: 4 out of 5
Good evening, Good responsiveness on a small problem. Very quickly resolved. Here I am satisfied. Keep it up and it will be fine. Good continuation
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Acheteur Vérifié
Rating: 4 out of 5
Very fast shipping! Quality parts nothing to complain about
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Acheteur Vérifié
Rating: 4 out of 5
Very satisfied with the products, advice, and reactions from Mr. Martin.
There is just one small thing, it takes about ten days or more to receive orders.
Otherwise, I sincerely recommend this site
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Response from vehicules-anciens.fr
Indeed, during this period, delivery times are complicated. I am also waiting for parts for my Traction and my Pinzgauer which are taking longer than usual to arrive. It’s like that, we have to wait for a return to normal after the lockdown. Good assembly!
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Acheteur Vérifié
Rating: 4 out of 5
Hello, With the spare parts, why not provide an assembly manual or advice when replacing parts? This would help novices, see how to assemble in optimal conditions, avoid the hassles encountered and help with disassembly. Now, that's just my opinion... In any case, quality parts! Ah too bad that for the lower body panels, shipping is expensive.
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Response from vehicules-anciens.fr
We are currently creating tutorials on the site, but it's long and not always easy to fit into the schedule. Please feel free to call us if you need advice, we are here for that, and knowledgeable ;-) At your service, Martin.
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Acheteur Vérifié
Rating: 3 out of 5
Reactive seller, product with a good quality-price ratio but downside on high shipping costs and with extended XXL deadlines, in my case a week instead of 48h.... COVID has a good excuse!
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Response from vehicules-anciens.fr
The post office had some difficulties, we are not to blame. For the price of shipping costs, you chose the Signature option, why not choose the standard at 5€ if you found it too expensive? Sometimes, I don't understand the procedures :D Your service, Martin
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Acheteur Vérifié
Rating: 4 out of 5
Correct package, correct deadlines satisfied
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Acheteur Vérifié
Rating: 4 out of 5
good job
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Acheteur Vérifié
Rating: 4 out of 5
Well packaged box, top quality parts!!!
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Acheteur Vérifié
Rating: 4 out of 5
Delivery a bit long, surely due to covid. But the site and the team are great.
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Acheteur Vérifié
Rating: 4 out of 5
Very good despite the current situation
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