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A
Rating: 4 out of 5
Perfect
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Customer reviews of vehicules-anciens.fr
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 5 179 published reviews
Summary of reviews
The store consistently delivers fast, reliable service with rapid delivery times and smooth order processing, ensuring parts arrive promptly and as described. Customers highlight a wide selection of parts, competitive prices, and clear, professional communication from the team, contributing to a straightforward, well-supported purchasing experience. The ordering process is dependable and efficient, with accurate order fulfillment and strong tracking that keeps customers informed. Overall, the experience is marked by quick shipping, helpful assistance, and steady satisfaction across repeat purchases.
Reviews 2, 3 and 4 stars
Reset filtersA
Rating: 4 out of 5
I am disappointed by "La Poste" a day late on the forecast !!
Independent delivery companies do this job better.
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Independent delivery companies do this job better.
Response from vehicules-anciens.fr
Indeed, but independent companies are generally much more expensive. So, among the disappointed people, there will always be the group of those who find it expensive, or those who would have preferred to pay another more expensive company... What a story! Happy New Year, Martin.
A
Rating: 4 out of 5
Great even if sometimes a bit expensive for certain parts and not necessarily delivered with the parts that are supposed to go together.
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Response from vehicules-anciens.fr
Hello Gwen, thank you for your feedback, could you please give me a more precise response by email so that I can understand, as it is quite vague as expressed. Have a good end of the year, Martin.
A
Rating: 4 out of 5
I am satisfied with the product and the delivery.
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A
Rating: 4 out of 5
Faithful to the description on the website
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A
Rating: 4 out of 5
I would have liked the gasket kit for the Estafette to be listed, a real hassle to find the location of the seals on the vehicle, a waste of time my vehicle has been completely repainted inside and out, not easy to find my way around.
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A
Rating: 4 out of 5
The product seems to me to be of better quality than the original parts
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A
Rating: 4 out of 5
N/A
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A
Rating: 4 out of 5
Efficient and serious
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A
Rating: 4 out of 5
stock problem that can perhaps be attributed to covid 19 and the 4L trophy
best regards.
marc suillerot
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best regards.
marc suillerot
A
Rating: 4 out of 5
Phone service for order tracking could be more pleasant.
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A
Rating: 4 out of 5
Happy to have discovered your site, I recommend it to all enthusiasts, lower prices than the competition with no impact on quality.
The only small downside would probably be the supply of certain out-of-stock parts as well as some small improvements on the site, notably a search section.
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The only small downside would probably be the supply of certain out-of-stock parts as well as some small improvements on the site, notably a search section.
A
Rating: 4 out of 5
Good quality product
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A
Rating: 4 out of 5
we know your products well, they are of quality marc suillerot
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A
Rating: 4 out of 5
Good quality product that fits perfectly into the groove of the plastic frame. Small downside as the width of the slide is a bit weak for the tile to slide properly. So it needs to be slightly enlarged.
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A
Rating: 4 out of 5
Regarding Invoice No. F00050114: The central cover ref: VA35011-13 has an outer diameter of 61.5 mm, the location on the rim is 54 mm. (Savane rim type 112 C) So impossible to mount. You should indicate the diameter in the catalog. Best regards. Thierry FERRANT
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A
Rating: 4 out of 5
Shipping costs are too high for parts like exhausts or large sizes
Ex: intermediate tube R4 price 12€ shipping 41€
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Ex: intermediate tube R4 price 12€ shipping 41€
A
Rating: 3 out of 5
Hello, the springs and fixings that secure the brakes are missing, and we also need the washers that secure the brake elements, thank you.
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Rating: 3 out of 5
Hello, two pieces ordered, a handbrake cable and a ceiling light (lighting); for the cable ten out of ten, for the ceiling light zero, already broken in the packaging, poor quality product and pale copy of the original. The customer service annotation cannot be given immediately as no complaint has been made about the product concerned.
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Response from vehicules-anciens.fr
Hello, you need to contact us for delivery problems! The ceiling light is very good, I have it on my TL and my luxury microcar and it works perfectly. Maybe taking a look at the tutorial available on the site would have helped you ;-) Have a nice day
A
Rating: 4 out of 5
Hello
for the two orders placed, everything corresponds, correct packaging and fast delivery Thank you. Only thing: lack of explanation about the glue for the door seals. Best regards Bernard
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for the two orders placed, everything corresponds, correct packaging and fast delivery Thank you. Only thing: lack of explanation about the glue for the door seals. Best regards Bernard
A
Rating: 4 out of 5
Fast and compliant, nothing to say
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A
Rating: 4 out of 5
Effective, simple, fast
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A
Rating: 3 out of 5
Copy goods, not of original quality
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A
Rating: 4 out of 5
Nothing to report
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A
Rating: 4 out of 5
I am still waiting for the information on the amount to pay after calculating the shipping costs! Therefore, I have not received my order!
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Rating: 4 out of 5
None
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Rating: 4 out of 5
Very good
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Rating: 4 out of 5
The delivery could not be made.
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A
Rating: 4 out of 5
Fast and careful delivery, the parts meet my expectations.
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Rating: 4 out of 5
no visibility for order tracking and no information regarding out-of-stock goods that are not sent.
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A
Rating: 4 out of 5
exhaust silent blocks shortened first tightening ball joint screws and nuts of poor quality
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A
Rating: 4 out of 5
good. tried but did not drive with the vehicle, thanks again.
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A
Rating: 4 out of 5
Good merchandise
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A
Rating: 4 out of 5
Good site
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A
Rating: 4 out of 5
The products seem to be of very good quality. I can only judge over time
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A
Rating: 3 out of 5
Not much description
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A
Rating: 4 out of 5
The site is very clear, categorized from general to specific, it reads very well but I noticed 1 missing item and 1 inaccuracy:
- in the "seals and rubber" section, the bumper stops are not found, you have to take the references from the seal kit
- in the "COMPLETE" seal kit for R4F4, there is no windshield seal or rear window seal....
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- in the "seals and rubber" section, the bumper stops are not found, you have to take the references from the seal kit
- in the "COMPLETE" seal kit for R4F4, there is no windshield seal or rear window seal....
A
Rating: 3 out of 5
I received my distributor head on time. However, it was defective, impossible to adjust the contact plate screw because it was not finished being machined!!!
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Response from vehicules-anciens.fr
Hello Anne Lise, why not contact us by email? It can happen, a defective part on a production line! Do you think we don't provide after-sales service? Strange behavior! At your service, Martin.
A
Rating: 4 out of 5
deadlines respected .........
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A
Rating: 4 out of 5
not mounted, vehicle being painted.
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