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Rating: 4 out of 5
The mirror fixing screws are missing.
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Customer reviews of vehicules-anciens.fr
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 5 179 published reviews
Summary of reviews
The store consistently delivers fast, reliable service with rapid delivery times and smooth order processing, ensuring parts arrive promptly and as described. Customers highlight a wide selection of parts, competitive prices, and clear, professional communication from the team, contributing to a straightforward, well-supported purchasing experience. The ordering process is dependable and efficient, with accurate order fulfillment and strong tracking that keeps customers informed. Overall, the experience is marked by quick shipping, helpful assistance, and steady satisfaction across repeat purchases.
Reviews 2, 3 and 4 stars
Reset filtersA
Rating: 4 out of 5
Air filter support whose mounting holes do not align with those of the carburetor.
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A
Rating: 4 out of 5
Incomplete order missing brake shoes.
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Response from vehicules-anciens.fr
Hello Christian, we just checked, there were none in your order! Send us an email so we can clarify this situation, which we do not understand at the moment :-) At your service, Martin.
A
Rating: 4 out of 5
very good follow-up, quality parts and fast delivery
nothing to complain about
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nothing to complain about
A
Rating: 4 out of 5
often out of stock!
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Response from vehicules-anciens.fr
Hello Philippe, yes, we take responsibility for the stockouts because we do not sell parts that we do not have unlike other sites :-) Our double-digit growth also turns the stock management position into a real gymnastics! See you soon!
A
Rating: 4 out of 5
The site is quite well done, the search is easy.
Fast delivery.
Having tested the help from a technician, very pleasant
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Fast delivery.
Having tested the help from a technician, very pleasant
A
Rating: 4 out of 5
already evaluated higher, nothing to report
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A
Rating: 2 out of 5
You were reactive but for La Poste no, they did not respect the 48H rule.
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A
Rating: 4 out of 5
Careful delivery ordered on a Sunday night and received on a Wednesday. Bravo
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A
Rating: 4 out of 5
good quality parts
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A
Rating: 4 out of 5
It's a shame, a little gift like a vintage vehicle sticker is missing.
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Response from vehicules-anciens.fr
Hello Alexandre, we stopped putting them systematically, as we had them in the (rare) return packages. We assumed it didn't bring joy. Ask for it next time ;-) At your service, Martin.
A
Rating: 4 out of 5
good quality products
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A
Rating: 4 out of 5
Was not informed of the delivery day.
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A
Rating: 4 out of 5
Good, no particular comment.
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A
Rating: 3 out of 5
I found the delivery a bit long but correct
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A
Rating: 4 out of 5
Always a delay in deliveries
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Response from vehicules-anciens.fr
Hello Daniel, we are sorry to read your message. Currently, we are subject to the same rules as you, the carriers dictate their deadlines, and unfortunately, this ends up harming us. I hope you achieve better results in your LLC. Best regards, Martin.
A
Rating: 3 out of 5
The post had a long delay, but this is in no way the fault of the sender but rather the postal service
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A
Rating: 2 out of 5
Order made on August 18, on August 24 at 4 PM, package not delivered to the relay point!! Christian Tillaud
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Response from vehicules-anciens.fr
Hello Christian, your order was placed on Tuesday after 11 AM, shipped on Thursday, received the following Monday. Everything is normal. You probably didn't read our shipping dates, visible on the product, cart, and invoice ;-) Have a nice day and safe travels! Martin.
A
Rating: 4 out of 5
to reduce the cost, maybe ask for the return of the old fittings
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A
Rating: 4 out of 5
A bit long by post can't wait to return to St Quentin.....
Thank you
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Thank you
A
Rating: 4 out of 5
A manual for the supplied parts would be welcome
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A
Rating: 4 out of 5
Good
But sometimes a bit expensive
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But sometimes a bit expensive
A
Rating: 4 out of 5
Nothing to report
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A
Rating: 3 out of 5
I sent an email and never got a response!!, too bad
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Response from vehicules-anciens.fr
Hello Alain, I am sorry! We receive so many emails that we strive to respond to, that an error can happen! Too bad you didn't insist a bit. Have a good day!
A
Rating: 3 out of 5
No accompanying word, impersonal. The ordered sticker arrived with a central crease, so disappointed with my second order.
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Response from vehicules-anciens.fr
Hello, I don't understand. What accompanying word do you want? For the sticker, send me an email, we will handle the after-sales service, it happens, rarely, but it happens! Have a nice day ;-)
A
Rating: 4 out of 5
having had a fuel pump problem 4 months after receipt the exchange was done without problems quite rare to be emphasized
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A
Rating: 4 out of 5
identical to the original, to see over time!! but looks great
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A
Rating: 3 out of 5
rudimentary interior protection of the shipment, 2 pieces of cardboard
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A
Rating: 4 out of 5
Delivery and product impeccable
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A
Rating: 4 out of 5
Fast delivery.
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A
Rating: 4 out of 5
ggg.
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A
Rating: 4 out of 5
First direct order successful. The site could be "smoother" in navigation, maybe also have a larger display panorama (4-6-8) for simultaneous displays on the parts for a quicker glance... A true reference for 4L and Estafette parts.
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A
Rating: 4 out of 5
The only downside is perhaps the fact that you can't talk to a person on the phone for a few technical questions.
Otherwise, everything is OK.
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Otherwise, everything is OK.
Response from vehicules-anciens.fr
Just call us at 04 65 84 33 06, Bernard! After that, it's true that our phones keep ringing, and while we have two ears, we have only one brain. See you soon!
A
Rating: 4 out of 5
Very good site, in response to my expectations
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A
Rating: 4 out of 5
Good services
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A
Rating: 4 out of 5
I regret the delivery times, order placed on Sunday online, received on Saturday morning. 3 days in logistics with the carrier.
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Response from vehicules-anciens.fr
I am sorry Claude, even if intuitively we would like to think that the "Covid thing" is behind us, it is still a joyful mess! Our apologies for this slowness, even if we cannot influence the trend, order of 24.06 shipped on 25.06.
A
Rating: 4 out of 5
The stickers were bent during transport, a simple cardboard reinforcement could have avoided that, it's a shame.
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Response from vehicules-anciens.fr
Hello Xavier, send us an email and we will handle the after-sales service ;-) Have a good week ;-) Martin.