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Rating: 3 out of 5
Not received ........................ But it's not a big deal
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Customer reviews of vehicules-anciens.fr
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 5 179 published reviews
Summary of reviews
The store consistently delivers fast, reliable service with rapid delivery times and smooth order processing, ensuring parts arrive promptly and as described. Customers highlight a wide selection of parts, competitive prices, and clear, professional communication from the team, contributing to a straightforward, well-supported purchasing experience. The ordering process is dependable and efficient, with accurate order fulfillment and strong tracking that keeps customers informed. Overall, the experience is marked by quick shipping, helpful assistance, and steady satisfaction across repeat purchases.
Reviews 2 and 3 stars
Reset filtersA
Rating: 2 out of 5
item not present in the package
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Rating: 3 out of 5
I would prefer a sticker representing an old car
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Rating: 3 out of 5
promotional item not yet used
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Rating: 3 out of 5
So a little more than 48 hours for delivery, merchandise with a crack on the complete distributor at 59.90€ (it happens), and for customer service it deserves 5 stars I sent the photo of the distributor and the guy tells me keep yours for parts and I will send you a complete distributor, this time received in 48 hours honestly top, I recommend without problem.
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Response from vehicules-anciens.fr
We are sorry, we do everything to ensure that packages are sent on time (date on your order confirmation), but we do not control the carriers. It rarely happens that deadlines are not respected. At your service, Best regards, Martin.
A
Rating: 3 out of 5
Just need to install them
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Rating: 2 out of 5
The general shape is good, but the material is much too rigid, which forces modifications to the hatch settings and modifications to the seal at the stops, without being able to close it properly. You are considering improving this product and that is a good thing, as the original part was much more malleable (and perhaps also less durable, but oh well)
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Response from vehicules-anciens.fr
Jean Marc, indeed, this product is harder. It needs to be done. On my car, the trunk now closes perfectly and I can adjust it again ;-) I installed it last winter. Thank you for your feedback, Martin.
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Rating: 3 out of 5
The purchased cap cannot close the housing... I had to modify it.
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Response from vehicules-anciens.fr
You should entrust this task to someone who knows what they are doing. No feedback on these products. Use the term rocker cover instead of housing so that we understand what you are talking about. At your service, Best regards, Martin.
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Rating: 3 out of 5
Serious site, I would recommend parts for my 4L F4.
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Rating: 3 out of 5
Hello, I ordered a carburetor for 4L not long ago, about 10 days ago, and it still hasn't arrived, delivery too long. Otherwise, great site.
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Response from vehicules-anciens.fr
Hello Michel ;-) I just checked. You chose a payment by bank transfer, and to this day we still haven't received it. As we specify on the site, the parts are sent when the transfer is in the account. Check all that. Have a good day. Martin.
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Rating: 3 out of 5
DELIVERY TIME NOT GREAT 5 DAYS IN COLISSIMO
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Response from vehicules-anciens.fr
We are sorry that you were not available to receive your package as indicated by its tracking. Next time, have it delivered to a pickup point if your mailman is distracted. We are at your disposal if needed. At your service ;-)
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Rating: 3 out of 5
Too bad my seals were poorly packaged, they took a bad shape.
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Response from vehicules-anciens.fr
We are sorry for this inconvenience. However, the rubber regains its shape as soon as we let it rest. Please feel free to contact us if the problem persists. Have a nice day ;-)
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Rating: 3 out of 5
Not really useful, the website is better
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Rating: 3 out of 5
The quality of the different products is poor quality, the price-quality ratio is bad.
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Response from vehicules-anciens.fr
I am sorry to read your review, call us to return the parts that do not suit you :-) We do not boast about having incredible handles, it's even in the description, we have a re-manufacturing in progress to have strictly compliant ones, but it's taking time. In the next order, you may not have read, but the seals will not fit with these handles. Call us :)
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Rating: 2 out of 5
Like the other handle, very average quality
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Response from vehicules-anciens.fr
There you go, it helps, that's what we write in the item description :-) thank you for this feedback!
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Rating: 2 out of 5
Poor quality of these handles
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Response from vehicules-anciens.fr
There you go, it helps, that's what we write in the item description :-) thank you for this feedback!
A
Rating: 3 out of 5
I ordered over 300€ worth of goods, there is no assembly explanation, and on top of that they got the bumper attachment wrong.
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Response from vehicules-anciens.fr
I don't believe I spoke to you on the phone for a request for help or explanations, nor even for the mistake we made, which we would have of course rectified. We'll chalk that up to a lack of maturity and the stress of the trophy :-) safe travels to you and watch your fuel tank :-) :-)
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Rating: 3 out of 5
Problem with a reference for a boot model, possibly my responsibility (for one too many) the welded spacers of the crossmember are not centered causing a misalignment of the plate. Well, I recommend a boot kit VA36011-1R
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Rating: 3 out of 5
You offer items for sale that are not available quickly. It's a shame because generally we want our parts for our vehicles quickly. Best regards.
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Response from vehicules-anciens.fr
Mehdi, you confirm an order with a delivery date of 15.01.18, announced on the site and then on your invoice. Indeed, this product is a reproduction of a part that no longer exists, of which we had a pre-series for sale and are now waiting for the complete series. Next time, read carefully before ordering, we have the honesty of transparency. At your service.
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Rating: 3 out of 5
Colissimo does not notify of the package drop-off.
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Rating: 3 out of 5
No communication and a wrong part
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Response from vehicules-anciens.fr
Hello Giel, your message is a bit brief for me to understand. I don't believe I missed one of your messages, but if so, my apologies. See you soon. Martin.
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Rating: 3 out of 5
Expensive delivery but fairly quick shipping. And the customer service, I am still waiting for a response to my email, it has been almost a week.
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Response from vehicules-anciens.fr
Hello Nicolas. Indeed, I am sorry, I completely forgot your email. I will resolve the issue quickly. Thank you for the immediate sanction, it's nice. For shipping costs, we apply the provider's rate, and the speed depends on their organization. Our apologies if that was not enough. Best wishes.
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Rating: 3 out of 5
7 days between shipping and receipt at the destination, with several passes on the same package platform.... could do better.
Nothing to say about the product itself.
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Nothing to say about the product itself.
Response from vehicules-anciens.fr
Hello Yves, we are sorry for the postal issues on which we have little ability to act :-) you should have called us. Unfortunately, we won't be able to do much better, as the post is the only provider that still allows us a good overall reliability and an affordable price. We remain at your service, sincerely, Martin.
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Rating: 3 out of 5
Fast delivery, but the package was damaged upon arrival.
One product is missing from the package and there is no order summary.
Very pleasant and accessible phone contact, waiting for the missing part.
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One product is missing from the package and there is no order summary.
Very pleasant and accessible phone contact, waiting for the missing part.
Response from vehicules-anciens.fr
Hello Vincent, we sincerely apologize for this issue with your order. As discussed with you over the phone, we will quickly do what is necessary to get everything back in order. See you soon on the road. At your service, Best regards, Martin.
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Rating: 3 out of 5
this order has not been finalized.... it seems to me that it's because the rear bearing washers that are in this order are not available (re-manufacturing) so we will wait...
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Response from vehicules-anciens.fr
Hello :-) we thank you for your feedback. I have the impression that you would have liked to have part of the material earlier. In that case, send me a little email at [email protected] so we can find a solution upon my return from vacation :-) do you receive the ongoing re-manufacturing newsletters? See you very soon
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Rating: 3 out of 5
QUALITY OF SOME PARTS VERY LOW.
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Response from vehicules-anciens.fr
Hello Éric, we are sorry that you were not satisfied with some of our products, which we select carefully and test on our own. I will call you shortly to discuss the reasons for this mixed satisfaction in detail. See you soon, best regards, Martin.
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Rating: 2 out of 5
VERY AVERAGE QUALITY................
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Response from vehicules-anciens.fr
Hello Éric, after calling you, you indicated that you wanted to detach it and that the seal was torn off. Indeed, this product, flexible, is not designed to be detached and reattached infinitely. Best regards, Martin.
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Rating: 3 out of 5
Good but expensive transport
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Response from vehicules-anciens.fr
Hello Yann, I am sorry if the shipping costs for Belgium that the Colissimo service applies do not suit you. I wish you a good reassembly of your parts.
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Rating: 3 out of 5
It is regrettable that many of your products are not available and especially that nothing changes over time. I have redirected my orders to other sites several times. It's a shame because your services are impeccable.
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Response from vehicules-anciens.fr
Hello :-) I am sorry, indeed, you are right, we are building our stock in stages. The reproductions are energy and money-consuming, which sometimes forces us to stop certain supplies. But this post is a priority for us to become more and more efficient. At your service. See you soon
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Rating: 2 out of 5
Bad copy of the Original equipment. I fear I may not have made a good deal.
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Rating: 3 out of 5
I ordered plated screws and a capacitor for a Ducelier distributor for a Renault 4L. The capacitor was defective after half an hour, leading to a 6-hour fault search. Poor quality even though made in France. I ordered an exhaust line still for a 4L TL 83, the tubing after the muffler touches the bodywork, impossible to do otherwise.
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Response from vehicules-anciens.fr
Hello Henri, we are sorry for these inconveniences, but surprised that you did not contact us. Our expertise, especially Anthony's, would have immediately detected the problem and we would have immediately replaced the part for you. The same approach for the exhaust pipe. Count on our expertise :) See you soon :)
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Rating: 3 out of 5
2 orders made 2 orders canceled because 3 months without being delivered without really having news. After asking where it was, I was given delivery times of another 2 months...
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Response from vehicules-anciens.fr
Hello Gael, Indeed, we encountered some issues with some re-manufacturing productions. However, we tried to pass on the factory information as soon as we had it, through the newsletter system and the "ongoing re-manufacturing" section on our site. Our apologies for this inconvenience, we will improve this point. Safe travels to you