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A
Rating: 4 out of 5
the information by phone very important thank you
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Customer reviews of vehicules-anciens.fr
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 5 179 published reviews
Summary of reviews
The store consistently delivers fast, reliable service with rapid delivery times and smooth order processing, ensuring parts arrive promptly and as described. Customers highlight a wide selection of parts, competitive prices, and clear, professional communication from the team, contributing to a straightforward, well-supported purchasing experience. The ordering process is dependable and efficient, with accurate order fulfillment and strong tracking that keeps customers informed. Overall, the experience is marked by quick shipping, helpful assistance, and steady satisfaction across repeat purchases.
Reviews 2 and 4 stars
Reset filtersA
Rating: 4 out of 5
Material arrived earlier than expected!
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A
Rating: 4 out of 5
very good quick order service ok
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A
Rating: 2 out of 5
Ordered 2 different belts and received 2 identical belts that are apparently compatible with my 4L. However, one is more expensive by 2€, that hurts a bit.
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Response from vehicules-anciens.fr
Hello, thank you for your rating, that's nice. I replied to you by email, there was indeed a configuration problem. Our apologies for this little issue. PS: if you never make mistakes, send me your CV, I will hire you directly!! Have a nice day, Martin.
A
Rating: 4 out of 5
Fast service.
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A
Rating: 4 out of 5
Good quality product. Very fast shipping. Well-packaged parcel.
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A
Rating: 4 out of 5
The conformity of the parts and the delivery.
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A
Rating: 4 out of 5
I appreciated the seriousness of the delivery and especially its speed. However, searching the online catalog is a bit complicated.
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A
Rating: 4 out of 5
Quality product. Fast reception. OK.
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A
Rating: 4 out of 5
Purchases for Estafette of front receiver cylinder, rear brake limiter, master cylinder. A small issue with the limiter quickly resolved by V.A., very responsive. Prices are a bit high but unobtainable in original and regarding small series reproduction, nothing is excessive. Keep going this way, it allows us to keep our classics running.
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A
Rating: 4 out of 5
Easy to place the order, payment by check processed quickly and fast shipping of the order. The product (ceiling light for 4L) is improvable: fixing hole diameter is too small (change from 4 to 5 mm) and the position of the 'navette' bulb is 1 mm too high (it detaches when pushing the cap to lift it).
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A
Rating: 4 out of 5
Well-packaged material, good quality at first glance, fast service. Not 5 stars because the rear axle support drilling is not compliant, the lower hole needs to be moved by 2 mm. By the way, why are there oblong holes? The beams are well drilled as original, the old supports fit well. Also, the G support needs to be ground to clear the writing.
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A
Rating: 4 out of 5
I found a product dedicated to Renault 4 that I adapted for Renault 15.
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A
Rating: 2 out of 5
Just respect the observations at the end of the order. Everything else is very good.
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A
Rating: 4 out of 5
To find the parts for these vintage cars.
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A
Rating: 4 out of 5
Good communication with the technical service. Fast shipping.
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A
Rating: 4 out of 5
The site could be a bit simpler and more user-friendly, otherwise the price/quality ratio is good and the shipping costs are less expensive than other suppliers.
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A
Rating: 4 out of 5
Super easy order, the site is clear and very detailed. Just a downside this time for the transport (chronopost) which still hasn't made the parcel available to me at the relay point and 3 days late.
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A
Rating: 4 out of 5
Ease of navigation on the site. Parts well described. Pleasant and professional phone contacts.
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A
Rating: 4 out of 5
Excellent quality of the received parts. Missing the little surprise that was nice in the box. But in these times of crisis, it's understandable.
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A
Rating: 2 out of 5
Big delivery problem with DPD FRANCE every day an email about delivery but never delivered on the same day, it has been 3 days that this lasts. On June 2 still nothing received???
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Response from vehicules-anciens.fr
Hello André! Oh dear! You should have sent us an email right away instead of waiting for the notice, it's unproductive! Sandrine will look into it tomorrow morning and will keep you updated by email, we will solve the problem, it usually works well with DPD. Good evening, Martin.
A
Rating: 4 out of 5
Very good and sometimes you can find parts that are difficult to find.
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A
Rating: 4 out of 5
The ease of ordering, tracking, and information about the deposit in the relay of the ordered parts.
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A
Rating: 4 out of 5
You don't have much, but Colissimo is difficult to understand!!!
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A
Rating: 4 out of 5
Very good, just missing instructions on some items.
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A
Rating: 4 out of 5
Serious seller and fast delivery.
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